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1.3
66 reviews
No history of asking for reviews
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I canceled my order 5 minutes after placing it. They refused to acknowledge it and send the items anyways. they refuse to give me my money back and insist i sent them the items back to china although their adress is listed in the netherlands. They should have never sent the items in the first place as i canceled my order.
Poor quality product, awful installation process and bad customer service.
“Right of withdrawal” at Pillow Mint ... that's not true!
Return period
“Customers in Germany have the right to withdraw from their purchase within 30 days of the delivery date without giving a reason and to return the goods.”
Unfortunately, Pillow Mint tricks and delays the process.
Refund
As a “return offer,” you either get back part of the price you paid (30-40%) or you can pay the return shipping costs, which “may” be higher than the price of the item you purchased.
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