PILLO1 Reviews 563

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Have been using PILLO1 for the last 10 years!i have bought around 6 pillow in total for my and family members. It is the Only pillow that hold my neck in the right position ( straight) allowing me t... See more

Company replied

Rated 5 out of 5 stars

My husband has had Dr Hall ‘s pillo for a very long time, not allowing for any new fangled alternative. It has finally shown irreparable signs of wear. Didn’t realize they were still available. Just... See more

Rated 5 out of 5 stars

​The original P​illo1 ​f​rom Dr. Hall is amazing! I​t has reduced my tinnitus and ​my neck pain​, my sleep has improved as I no longer toss and turn to get comfortable because it, brilliantly I mi... See more

Company replied

Rated 3 out of 5 stars

I’ve been sleeping on Pillo1 for side sleepers and had to stop. I purchased the original Pillo1 first and found the center cutout was uncomfortable somI contacted the xo,pans to exchange for side sle... See more


Company details

  1. Health and Beauty Shop
  2. Mattress Store

About PILLO1

Written by the company

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Renowned spine expert, inventor, author, lecturer and sleep science expert, Dr. Raymond Hall, DC, has created a dream solution with PILLO1. Not only is Dr. Hall’s PILLO1 the world’s first pillow to offer a neck pain relief 30 day money back guarantee, but through an independent study, shown on average to help you fall asleep faster by 18% and increase REM sleep by over 21%! Using three variable densities of Talalay Foam in his patented and handmade design manufactured in the US, Dr. Hall’s PILLO1 also addresses many sleep and health issues. Although there are no medical claims made, customer reviews are showing improvement in neck pain and stiffness, snoring, headaches, alignment troubles as well as sleeping issues. Made in America from naturally-derived, non-toxic materials, PILLO1 strives to be the most eco-friendly, comfortable and luxurious therapeutic pillow in the world today!

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4.7

Excellent

TrustScore 4.5 out of 5

563 reviews

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Rated 5 out of 5 stars

Have been using PILLO1 for the last 10…

Have been using PILLO1 for the last 10 years!i have bought around 6 pillow in total for my and family members.
It is the Only pillow that hold my neck in the right position ( straight) allowing me to sleep face up. the foam is smooth and adjust well… love it! I even travel with it, I weight -132 lbs ans use the small size to keep my neck low, medium was a big high for my neck . Love it! 😍

19 April 2026
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Reply from PILLO1

Thank you Rosa for your wonderful well thought out five star review! We love hearing of your success and comfort!

Rated 5 out of 5 stars

Talked to Dr

Talked to Dr. HAll himself about replacing a pillow. We have 6 of these and love them! Have had the one I'm replacing for years.

26 March 2026
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Reply from PILLO1

Thank you sooo much for your wonderful 5 Star review! So happy that you have 6 pillows and are so happy and love them! And thank you for being such a loyal customer! We appreciate you!

Rated 4 out of 5 stars

Best pillow ever

Best pillow ever. Just dont understand why I paid for express shipping when the pillow arrived way after that🤔

1 February 2026
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Reply from PILLO1

Thank you for your very nice review. We are sorry that the shipping wasn't as fast as you would have liked. Despite our efforts, there are times when weather or other factors delay the delivery time. Please contact our headquarters at 310-924-1954 and we will refund the additional shipping charge for you. Thank you again for your review.

Rated 5 out of 5 stars

I feel its the best made pillow for neck pain

This is one of the best made pillows for comfort for neck pain. I have had one of these pillows since 2009. Worth every penny , you will not regret buying this.

10 February 2026
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Reply from PILLO1

Thank you for your incredible 5 Star review! We appreciate you so much and hope you are continuing to sleep so well on your PILLO1!

Rated 5 out of 5 stars

The delivery service was good

The delivery service was good. I love this Pillo1. I may have to buy another one at some point. But if I do, I sure would like a discount

20 December 2025
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Reply from PILLO1

Thank you for your incredible 5 Star review! Please call our headquarters at 310-924-1954 and let's see if we can get you a discount on your second purchase! Thanks again!

Rated 5 out of 5 stars

Finally a Good nights sleep

My dog got ahold of my first Pillo1 and tore it up. I tried another brand unsatisfied. I finally bought a new Pillo1 and had the best nights sleep. woke up with no neck and shoulder pain. It’s expensive but the pain reliefs you get is sooo worth it

22 January 2026
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Reply from PILLO1

Thank you Lonnie for the amazing 5 Star review! Sorry that your dog tore it up but so happy that you got a new PILLO1 and that you're experiencing so many nights of invaluable, incredible sleep! Thanks for being such a loyal P1 customer! Sincerely, Dr Raymond Hall, DC, CEO and inventor of PILLO1

Rated 5 out of 5 stars

Best Ergonomics

After getting headaches I began searching for a better pillow and have tried numerous from high end bed and back stores, Nordstrom, Costco, Home Goods... Of them all the Pillo1 has the best ergonomics. Very thoughtful shoulder accommodations.

I called with a question and Dr. Hall recommended the latex option. Other memory foams gave me headaches, but this does not. I woke up less than half as often as I normally do in the middle of the night, and my wife reported I did not snore like usual.

No off gassing or odd smells like some others. Also unlike some others, there is a return policy so you can try without unreasonable risk. You pay return shipping which strikes me as fair.

The cover is OK but not the industry best like the ergonomic design is.

I am curious about the gel infused fill option and may order another to compare. One of these will be a keeper.

30 December 2025
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Reply from PILLO1

What a wonderful, thought filled 5 star reply! Thank you so much! And give us a call sometime at 310-924 1954 as we would love to discuss the gel infused option with you, however, the Latex version is also awesome. Thanks again. :)

Rated 5 out of 5 stars

Warm, Professional Service That Made International Shipping Effortless

Because we live in Taiwan, shipping to Taiwan was originally not available on the official website. I initially planned to use a third-party warehouse to forward the pillow to Taiwan. However, after contacting customer service to confirm the package dimensions, they very kindly helped us check the website’s shipping settings and made it possible for us to order directly from the official site with delivery straight to Taiwan. Throughout the process, the service staff answered every question promptly and enthusiastically. Their customer service was excellent, and it was clear that they genuinely love their work and their products.

21 October 2025
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Reply from PILLO1

What a beautiful 5 Star review! We are so pleased that you were so satisfied with your service, shipping, and most importantly, the PILLO1 itself. Your support and satisfaction has always been so great to hear. Hope you are sleep well on your PILLO1 and sorry for the delayed response to your incredible review.

Rated 5 out of 5 stars

Perfect pillow

Perfect pillow. Took me 3 nights to adjust but it's officially my favorite of all time. From a side and stomach sleeper whose shoulders were hurting with other pillows.

10 November 2025
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Reply from PILLO1

Thanks so much Steven for your 5 star review! So happy to hear that it's your favorite pillow of all time! Wishing you many nights of incredible sleep Sincerely, ! Dr Raymond Hall, DC CEO and Inventor of PILLO1

Rated 5 out of 5 stars

Pillo for life

My husband has had Dr Hall ‘s pillo for a very long time, not allowing for any new fangled alternative. It has finally shown irreparable signs of wear. Didn’t realize they were still available. Just wasn’t sure what version (luxury vs memory foam) matched what he’s had so hopefully it’s comparable as the Pillo is all he wants to sleep on. It’s a Christmas gift so hopefully it will arrive in time.

12 December 2025
Rated 5 out of 5 stars

Great interaction

I spoke with the Dr. himself. What a nice doctor. Very helpful and willing to take time while on the golf course.

Thanks for speaking with me that day.

28 October 2025
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Reply from PILLO1

Thank you for your wonderful 5 Star review! Sorry for the delay in response. And yes, I do remember speaking with you! You were very nice as well! Thank you so much for being a PILLO1 customer!

Rated 5 out of 5 stars

Sales experience was awesome

Sales experience was awesome. The nice lady helped me get the right pillow for me. 100% American made is one of the reasons I bought a pillo1 pillow. Best sleep you will ever have. Especially if you have neck problems. Thanks Dr Hall for inventing and making this pillow in the usa. God loves yall

23 September 2025
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Reply from PILLO1

Thank you so much for your incredible 5 Star review! So happy that you were so satisfied and happy with our customer service and the quality of your new pillow! And you're very welcome! It is a review and experience like yours that makes me so happy that I put so much time and effort in creating such design! I appreciate you and your time in writing such a GREAT review! :)

Rated 5 out of 5 stars

A must have

I've been this pilow for years, it helped me a lot with my neck disc , this should be prescribed by doctors and chiropractors.
To make it simple I can't sleep without it.

23 October 2025
Rated 1 out of 5 stars

too expensive for a foam rectangle

Honestly, I feel like this was a huge waste of money. It's a foam rectangle with a square cut out where your head lies. its not comfortable and doesnt breathe well.

14 September 2025
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Reply from PILLO1

So sorry you didn't have a great experience. The design is so much more than you described and the latex is one of the most breathable foams in the market. We do have a 30 day money back guarantee. Did you contact us?

Rated 5 out of 5 stars

Just buy it.....it is the best

I have been a Pillo1 user for many years. Just purchased my 3rd Pillo1. I have degenerative issues in my neck and the Pillo1 is therapeutic helping my neck relax, align and feel better in the morning. I also am a hot sleeper. The talalay latex does not absorb heat. It remains neutral which helps provide a cool comfortable sleep. My wife does not have neck issues. She finally tried a Pillo1 and after a few nights to adjust, she really likes it. I strongly recommend Pillo1 to anyone looking for a supportive and restorative pillow.

17 September 2025
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Reply from PILLO1

Thank you so much John for your incredible, well written and descriptive 5 Star review! So happy that it helps your neck night after night! And happy that your wife is now using as well! We so appreciate your loyalty and certainly appreciate your beautiful review! Sincerely, Dr Raymond Hall, DC inventor and ceo.

Rated 3 out of 5 stars

New memory foam support not the same on original

I bought the original memory foam pillows for years. Then they quit making it for a few years. I received an email saying that they decided to make them again so I placed a replacement order for a new original memory foam pillow. Unfortunately, the new memory foam material is way softer than my old pillows, and there was little support. Sadly I had to return them as they no longer work for me. Not sure I want to chance trying the latex version, but at least I was able to get my refund.

6 October 2024
Unprompted review
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Reply from PILLO1

Sorry that you were disappointed Becca. We are using the exact same memory foam in the gel infused memory foam version as we have in the last 15 years. Also, we only stopped manufacturing for 9 months due to transition from showrooms for one city to another. We are also using the exact high quality Talalay latex that we've always used in the last 15 years. Happy that you received your 30-day money back guarantee refund.

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