Pikl Insurance Reviews 431

Very straightforward. A query was dealt with by an almost immediate phone call from the team, and this enabled me to go ahead. Thank you!

Spoke with Ryan, he had amazing patience and explained everything so well as well as answering all my questions. I normally do everything on line especially insurance but was a real pleasure to speak to a knowledgeable human. Highly recommend and amazing price.

Every member of staff at PIKL I spoke to was very helpful, informed and customer focused - overall an excellent customer experience with a professional organisation- thank you

Rebecca, was an excellent sales assistant and communicator. She was patient and explained my quote thoroughly to ensure I had the right protection and could compare against my current provider. Using Pikl services also save me a lot of money as well. Rebecca is a real credit to Pikl.

The website is easy to use and the staff on the phone are friendly and helpful.

Renewal of my insurance policy was handled by Ryan who was extremely pleasant and professional.

very easy to arrange additional insurance and Rebecca explained the options clearly.

Very quick to answer, patient with my questions (first time buy to holiday let insurance), and in my opinion reasonable prices. Many thanks to Hannah for her help, proper customer service.

Thank you Darryl, you were fantastick and a great help with a quote on my insurance needs for the business I can definitly recommend Darryl from Pikl Insurance.

Christine

Manchester

Wow, what a relief when I found Pikl! I had been tirelessly searching for a contents insurance policy that would also cover me when letting my property for a couple of months. Ryan was so helpful and kind. It was great to speak to someone who understood what I needed and could work with me while I had a whining baby and phone signal issues. He told me how long each step of the process would take, and the fact that I now have time to write this review proves that he was efficient. Thank you Pikl and Ryan! I am a very happy customer.

Pikl customer service is exemplary.
I have just taken out a policy for tenancy, contents and buildings insurance. Firstly the website is easy to use and quickly generated a quotation for my cover, secondly, Max who then worked through that quote with me to sort out my cover was, friendly, efficient knowledgable and answered the phone !! After spending HOURS trying to speak to countrywide and the Halifax that in itself was wonderful. Thank you Pikl, thank you Max.

I had a few questions while sorting my quote. Emails were responded to very quickly with answers to my questions. Very impressed. Thank you!

Clear and understandable website, specialising in host insurance and helpful customer service over the phone

simple enough to complete on line i 15 mins. whats not to like

I took out a landlord insurance and after a few months I cancelled it. I spoke to a member of staff to confirm it was cancelled and the account was settled. I also go an email to confirm all this.
A month or so later I received letters and phone calls from premfina and CARS stating I owe money and they also added an additional fine. I called PIKL and they couldn’t help and stated they use premfina for finance and I also had to cancel with them.
I’ve ended up paying CARS debt collection as I was fed up with letters and ghost calls from them. I will never use PIKL insurance again. Absolute headache.

Brilliant company, great product, fantastic customer service, friendly and helpful.

I found this easy and quick to use. I was very happy with the price and the email confirmations came back within a few minutes.