Pigsback Reviews 3,437

Had to cancel a voucher and had a query in relation to my payment so I contacted Aishling by email. Got a very quick response and the matter was sorted immediately. Extremely professional service and would definitely recommend.

I found Courtney at Pigsback customer service really helpful. She responded really quickly and offered me solutions when I made a mistake with my booking. I would definitely use Pigsback again in the future based on my recent experience.

Courtesy offered a great prompt and helpful customer service. Thank you Courtney

I has problems getting logged in so emailed the support desk. They responded quickly and solved my problem.

Great site lovely offers great for Christmas presents hotel stays and stocking fillers

Courtney was very efficient with my refund, I found the whole experience easy and professional.

I had to cancel a reservation quickly, and within a day, Aisling had forwarded on to me a credit voucher for full amount. No messing around waiting for ages, like some companies.

Got a great bargain on pigback . Com , fast delivery of my items . Will 100% Shop here again . Great bargains too suit all ages

Great customer service in changing my booking for a 2 night stay in a 4 star hotel

Excellent value for money. Courtney was very patient, giving full instructions on making a booking. Thanks Courtney.

I had a problem with an order that I thought could not be resolved. However, Aisling promptly pulled out all the stops and got the issue resolved.
Top quality service, which is rare these days.

Happy enough. Had a voucher from 2019 that I couldn’t use because of Covid, got a response within a few hours and offered a credit note off another purchase. Thanks so much Courtney

Great service from Pigsback. Quality hotels with fantastic staff and if there are ever any issues the team at Pigsback are more than happy to help

I was accidentally charged customs duty on my item despite the page saying that all extra fees and taxes were paid by the seller. I got in contact with Pigsback and Courtney, the Customer Services Manager, was quick to reply and assist me in the matter and made sure that I got this fee refunded as soon as possible. I would recommend Pigsback as the customer service is quick, efficient, and trustworthy.

Having chosen to spend a night in Cork, I paid pigsback in full on the 24th Oct. Am disappointed at not having recieved the confirmation voucher. My disappointment is compounded with a refusal on the part of Pigsback to even respond to my questions on the issue. The problem has been identified. Pigsback were paid si it was my attempt to get the voucher by logging into pigsback where the voucher could not be located. The voucher has been located on secret escapes which of course is owned by pigsback.

I always find the Customer Service really friendly, efficient and helpful when it comes to Pigsback. Similar to other times I've had issues with orders and wanted to return the replies have been also immediate and detailed, plus the resolution has been what I requested in a quick time frame. Thanks again Aisling!

I had a problem with a voucher going out of date and the Empathy customer service executive Ashling was extremely helpful - I got the issue addressed with the seller at Ashling’s suggestion but she had also offered a generous partial refund thru a coupon which was very generous as the problem was mine. Great service

I booked a hotel as a surprise for my wife and our daughter told us she already had one booked so i asked could i get a refund. I got a response within 2 minutes telling me i would get a refund in a few days.this is why I use pigsback great service would recommend to everyone