Pickyourtrail Reviews 695

TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Evaluating 131 reviews, reviewers had a great experience with this company. Customers frequently highlight the seamless planning and execution of their holidays, praising the staff for their helpfulness and dedication in arranging memorable trips. Many people appreciate the well-organized itineraries, timely transfers, and excellent hotel selections that contribute to a stress-free and enjoyable vacation. However, some customers also noted issues with the service, including miscommunication, last-minute changes, and problems with hotel bookings not meeting expectations. A few people experienced difficulties with coordination, such as uncommunicated additional costs or incorrect visa applications, leading to disappointment and a less smooth travel experience.

What people talk about most

Holidays

Clients share positive opinions on holidays, with many expressing satisfaction with well-planned and... See more

Staff

Customers had positive experiences with staff. Many reviewers praised the team for being helpful,... See more

Service

Reviewers mention ambiguous feedback about service. Many customers praise the seamless and stress-free... See more

Location

Customers consistently note ambiguous experiences with location. While some reviewers praised thoughtfully... See more

Booking process

People report ambiguous experiences with the booking process. Many customers praise the hassle-free booking,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Smooth transfers. Hospitable driver. Pickyour trail could have suggested Mount Baru trek in Ubud instead of the bali swing and the rice field drive in Volkswagen. That's bit useless thing. Otherwise t... See more

Rated 4 out of 5 stars

I started the trip discussion with Alakananda who is definitely should be your star performer. She gave me a lot of support through late hours as well accomodating my schedule. Other good aspects wa... See more

Rated 4 out of 5 stars

Planning was perfect! My trip to Thailand was awesome. Things I liked: Activities communication Hassle free booking No challenges in amending activities post-payment Freedom to set the act... See more

Rated 4 out of 5 stars

The operations were very smooth. The app loads a bit slow when opened after a long time. However we didn't face any hurdles and the itinerary suggested was as per our expectations.


Company details

  1. Travel Agency

Written by the company

Personalize your vacation packages online. Plan your trip. Book at unbeatable prices. Experience a hassle-free vacation. 5 Star Ratings by 800+ Customers


Contact info

4.0

Great

TrustScore 4 out of 5

695 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Great Bali Trip

We booked our Bali package through Pickyourtrail, and the experience was fantastic from start to finish. The booking process was smooth, and the on-ground arrangements were well-organized. The locations included in the itinerary were thoughtfully chosen, offering a great mix of relaxation and exploration. The guides were friendly, knowledgeable, and always ready to help, which added a lot of value to the trip. Overall, it was a great experience, and we’d definitely recommend PickYourTrail for a hassle-free vacation.

23 June 2025
Unprompted review
Rated 5 out of 5 stars

Delightful trip

They helped in planning my trip with appropriate activities, leisure time and nice calm stays. Their support was incredible and timely updates were delightful.

Their on trip support is super awesome and I got my queries resolved in minutes. Great experience.

10 June 2025
Unprompted review
Rated 5 out of 5 stars

I recently went on a Thailand trip…

I recently went on a Thailand trip (Bangkok & Pattaya) with the help of Pick Your Trail, and it was a fantastic experience from start to finish. Everything was well-organized and perfectly planned.

All the airport transfers and local transport were on time, and the daily activities were arranged smoothly without any hassle. The hotels provided in both cities were really good and clean, comfortable, and in great locations, which made our stay even more enjoyable.

The team at Pick Your Trail was always responsive and helpful whenever we had any questions, and their coordination throughout the trip made it stress-free.

Overall, I’m very satisfied with the service and would definitely recommend Pick Your Trail for anyone planning a trip abroad. It was a memorable and smooth vacation!

15 June 2025
Unprompted review
Rated 5 out of 5 stars

Singapore Trip (Couple)

We had a wonderful experience with Pick Your Trail on our Singapore trip! Everything was seamlessly planned and executed, making our holiday completely hassle-free. Special thanks to Kevin for the perfectly curated itinerary and costing, and to Abhinaya for patiently resolving even the smallest doubts.
Would surely be booking our next international trip with Pick Your Trail!

26 May 2025
Unprompted review
Rated 5 out of 5 stars

Had an amazing 7 daytime to Bali..

Had an amazing 7-day trip to Bali booked through Pickyourtrail. The itinerary was thoughtfully planned and perfectly balanced adventure with relaxation. We stayed in Ubud and Kuta, and enjoyed activities like white-water rafting, an ATV jungle ride, the Mount Batur sunrise jeep tour, and a breathtaking day at Nusa Penida covering Kelingking Beach, Broken Beach, and more.

All transfers were smooth, guides were friendly, and accommodations were great. Everything was well-coordinated, and we didn’t have to worry about a thing. Huge thanks to Pickyourtrail for making this a stress-free and unforgettable experience. Highly recommended!

10 June 2025
Unprompted review
Rated 5 out of 5 stars

Amazing Experience

It was a great experience with your team,all the arrangements made by your team was amazing. This was my first experience with you but not feel like a first experience. Just want to mention that in the beginning I was not trusting at all on you but then the person Mr. Kunal assure my full trust. After that I have done all my bookings.
Also special mention to the driver Mr. Indra, he was amazing person. His punctuality and true dedication towards us and our time was just phenomenal. He also helped us during money exchange we almost get cheated but he saved us.So definitely recommend him to my family and friends for future. Also special thanks to pickyourtrail as well for this unforgettable vacations. Thanks once again. Will definitely recommend you for future plans.

21 June 2025
Unprompted review
Rated 1 out of 5 stars

Extremely Disappointed with Pickyourtrail – A Nightmare Trip to Vietnam (May 2025)

Extremely Disappointed with Pickyourtrail – A Nightmare Trip to Vietnam (May 2025)

I had one of my worst travel experiences ever with Pickyourtrail during my trip to Vietnam in May 2025. What was supposed to be a relaxing and well-managed holiday turned into a stressful and chaotic experience — all due to poor planning, lack of support, and unethical practices by the company.

Here's what went wrong:
Absolutely Zero Support During the Trip: Once the trip started, no one from Pickyourtrail was available for assistance. Whether it was small queries or serious problems, their so-called “24x7 support” was non-existent. We felt completely abandoned in a foreign country.

Double Charges & Forced Extra Payments: We were charged twice for certain services and even worse, forced to make additional payments upfront during the trip. One instance was especially shocking — our on-ground operator and guide stopped the trip midway at an unknown location and refused to continue unless we paid extra on the spot. Pickyourtrail didn’t help, and we had no choice but to pay to ensure our safety and get the trip moving.

Flight Delay – No Help Provided: Our flight was delayed by more than 9 hours, and once again, there was no one from Pickyourtrail to guide or assist us with the next steps. When you’re stuck at an airport in a foreign country for almost half a day, a little help goes a long way — but unfortunately, we were left to figure things out on our own.

Final Thoughts:
This was not a budget trip — we paid good money expecting a hassle-free experience. But what we got was a clear lack of professionalism, accountability, and empathy. The worst part? No apology, no refund, not even proper acknowledgment of what went wrong.

I strongly do not recommend Pickyourtrail to anyone planning international travel. They’re good at selling you the dream but disappear when things go wrong. Travel is supposed to be enjoyable, not full of stress and forced payments.

Think twice before trusting your vacation with them.

23 May 2025
Unprompted review
Rated 5 out of 5 stars

Thailand trip with amazing PYT

It was a wonderful experience to Thailand for us.We enjoyed all the destination and the hotel arrangements and transportation were up to the mark.The travel agency were so kind and provided us all support and given important to the tiniest details.I would definitely recommend PYT, hoping to travel soon again.

10 June 2025
Unprompted review
Rated 4 out of 5 stars

Good experience

Starting from the intenary planning to going to the place everything went good. Everything was taken and queries was addressed as soon as possible. Gave 4 stars instead of 5 becoz iternary was changed a bit at the end. Apart from that everything went good we enjoyed the trip and it was very comfortable

6 June 2025
Unprompted review

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