Superb products and great customer service. The little wax melts which I bought smell lovely and I cant wait to try them all. I would like to give special mention to their customer service as well w... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Superb products and great customer service. The little wax melts which I bought smell lovely and I cant wait to try them all. I would like to give special mention to their customer service as well w... See more
Company replied
Got their chocolate orange fragrance oil and I cannot find compliment good enough to describe it. It's the single best fragrance oil for my humidifier. It smells like heaven and their scent and produc... See more
Company replied
What a lovely little business and incredibly friendly staff. Always so chatty, pleasant, happy to help and really relaxed. My boys loved having a go on the old 'amusement crane' machine, what an amazi... See more
Company replied
Lovely, friendly shop selling all sizes of gorgeous smelling candles & melts. I popped into to buy another orange spice candle which I’d been bought as a present but ended up buying lots of candles... See more
Company replied
Pick n Melt - Pick n Mix for grown ups! Pick from over 500 scents. Candles, Wax Melts, Diffusers, Room Sprays, Refills, Accessories, Handmade Natural Soap, Whips, Scrubs, Soap Sponges, Massage Soaps. We have a Natural Unscented range of Luxury Candles, Tealights and Pillar Candles which we pour with pure vegetable waxes. We offer both Soy Wax or an alternative coconut wax which offers a brighter white colour and an equally beautiful burn. All our candles are vegan friendly.
68 Market Street, SO50 5RD, Eastleigh, United Kingdom
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Superb products and great customer service. The little wax melts which I bought smell lovely and I cant wait to try them all. I would like to give special mention to their customer service as well which was second to none. I sincerely hope your company goes from strength to strength.

Reply from Pick n Melt
Great prices and excellent service with friendly enthusiastic staff. I highly recommend.

Reply from Pick n Melt
Pic n melt is my families go to for wax melts, the staff are really friendly and helpful, the scents are incredible and great quality, the knowledge is amazing and they are always amazing with my son, giving him tokens for there sweet claw machine and even extras when he didn't win anything stating and I quote "everyone leaves here a winner from our claw machine" I honestly wouldn't go anywhere else at this point. visiting the store is always recommended but also very easy to spend a small fortune with how incredible the scents all are so be prepared to leverage your car or home lol.

Reply from Pick n Melt
I love my candels which I bought from Pick n Melt.
Helen is a lovely lady ,always happy to help.
Last time I went with my friend and they loved all the candels bought from her.
Her shop is a little gem where you can buy gifts for families and friends.
Definitely recommend. 🥰😘🤗

Reply from Pick n Melt
Amazing service as always!
Even hand delivered 😍

Reply from Pick n Melt
My absolute favourite place to get my wax melts❤️
As an avid fan of candles and wax melts, pick & melt is by far the best I’ve found. You just know that whatever you buy will be the best quality, highly scented and made with love. The inspired by scents always smell identical (my go to being “shake your bum bum”).
Lastly, you can guarantee being greeted with a warm smile and a friendly chat when you visit.

Reply from Pick n Melt
I visited PICK n MELT in Eastleigh last week and had the pleasure of being helped by Helen — and honestly, she’s adorable. So friendly, warm, and knowledgeable.
She took the time to explain everything I needed to know about working with my candles, asked thoughtful questions, and really understood what I was looking for. You can tell she’s genuinely passionate about what she does, and it makes the whole experience feel personal and special.
I bought the Passion Fruit and Cherry melts — both are incredible. The scents are strong, vibrant, and exactly what I hoped for.
Helen made it all so easy and enjoyable. I left with amazing products and a big smile on my face.
✨ Highly recommended. If you're into candles, this is the kind of service and passion you hope to find.

Reply from Pick n Melt
I met this lovely lady at palmerston Road Market. I have heard about the business a few years before but never got round to trying until yesterday and I'm absolutely over the moon with my burner and melts they are so strong and the selection is amazing too. I can't remember the owners name but she was very helpful and I was talking with her for a good 15 minutes about where her business started etc. Price is also reasonable considering its handmade. My only regret is that I didn't buy more at the time!

Reply from Pick n Melt
the scents last for ages! Always come back to these 🩷

Reply from Pick n Melt
I just love this shop, staff are so helpful and friendly. I have bought lots of different fragrances in the melts and hoover discs , the smell last a long time better than some of the well known brands

Reply from Pick n Melt
Extremely friendly staff and a large selection of oils and waxes. I'm likely going to be a regular here now.

Reply from Pick n Melt
Always Friendly Staff and Helpful
Great Wax Melts only place i go for them as they always smell Amazing and Great Prices
Also The Carpet Freshener Best you will find and smells great lasting scent
Loads of other products there too and great prices

Reply from Pick n Melt
Got their chocolate orange fragrance oil and I cannot find compliment good enough to describe it. It's the single best fragrance oil for my humidifier. It smells like heaven and their scent and product range is insane. They're massively affordable considering their effort and I mean where else would you find as unique store as that one? I only regret not finding them sooner.

Reply from Pick n Melt
The staff are super friendly and will assist you in all of your beautiful smelly needs. They have a wide array of wax burners and a wide variety of different smells for men and women. Not to mention their handcrafted oils, soaps, bath bombs and more. I highly recommend you give this shop a chance as it has so much character. So go on down and buy a wax melt and burner today!

Reply from Pick n Melt
Customer service is fantastic. Friendly and knowledgeable. Would definitely recommend.

Reply from Pick n Melt
I love this place. My son (6yo) loves picking his bath bombs from the pick and mix - 20 little ones for £5! The staff are so friendly and helpful. The wax melts are so powerful! I've tried 2. The vapour rub melt is perfect for a sick household, and we currently have a lovely purple one that smells of flowers (I didn't catch the name).

Reply from Pick n Melt
Not only do the products smell delicious the quality is outstanding. And the service is also fantastic .won't be buying from anyone else now . A lovely trusted company .

Reply from Pick n Melt
Lovely people, lovely shop. A huge range of melts, candles, diffuser oils, bath bombs, soaps, scrubs and even fresheners for carpets, hoovers and cars. The shop smells amazing. Lots of testers to help you choose your favourite scents (and there are so many).
Perfect place to pick up a gift for anyone.

Reply from Pick n Melt
I saw the Lady today, Saturday 20th April 2024. at the Market in Southsea Market. I was talking to her whilst
Sniffing all the different ones. I bought a thing for “my
Bluey” that’s my car, and some wax melts too. I bought
Coffee expresso what a gorgeous smell. I love to drink
Them on holidays- my special drink !!
My EXPERIENCE WAS FANTASTIC, easy no PRESSURE

Reply from Pick n Melt
Fabulous products , Angel candle, smells just like the perfume. Great service and very friendly cheerful staff. A pleasure to visit the shop.

Reply from Pick n Melt
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.