While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

1.6

Bad

TrustScore 1.5 out of 5

83 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I own a Aprilia rs660 and its less than…

I own a Aprilia rs660 and its less than 2 yrs old, I hit a abutment at 55 mph and a piston connection rod broke putting my life in danger. I had it towed from the breakdown spot directly to a approved Piaggio/Aprilia dealership for a diagnostic to find out what the cause was. Upon inspection is when they found the rod in the oil pan and metal shavings on the magnet(mostly from the path of the rod to the pan). No other service was performed and quoted 7500 for a new engine and diagnosed that the engine was starved for oil.
Warranty department is denying my claim with undefined proof that the oil was the problem, stating that I had no service records, used the wrong oil, and used after market K&N oil filter.
Under Magnuson-Moss Warranty Act, I do not need to provide service records and they would have to do a oil test to see if the viscosity was in fact the wrong type/viscosity. They would have to also do a compression test to see if the oil faulted the pressure valves proving the engine was starved. THEY REFUSE TO FOLLOW THE FEDERAL ACT BY NOT DOING STATED TESTS! Nor will they pay to have test done.
I am here to advise anyone that wants to buy Aprilia rs660... dont! They have been reported to have high oil consumption rates, clogged oil pressure valves and recalls in older models for poorly constructed connection rods.

Rsv4 have fuel regulation issues
TUONO have been reported to have the same issues as the rs660.

14 January 2026
Unprompted review
Rated 1 out of 5 stars

I rode my V85tt to Italy

I rode my V85tt to Italy, however only got as far as France then broke down, the bike was taken to a Moto Guzzi dealer, he said he wouldn't touch it as it was a UK bike, strange there all made on Mandello del lario as it's the only Guzzi factory, for a bike with a few thousand miles on and 2 year old not good enough, repatriated to the uk, sent an email to MG not even the decency to reply once they have your money they are not interested my advice buy Japanese.

25 September 2024
Unprompted review
Rated 1 out of 5 stars

Disappointed with Piaggio MP3 400 HPE

I purchased a brand-new MP3 400 HPE at the end of 2023. At just 17,500 km, I started experiencing worrying steering issues — the front end became difficult to maneuver at low speeds.

When I took it in for the major 20,000 km service (which I had to do early due to visible wear on the belt), the workshop diagnosed worn fork bearings on both sides and a faulty steering column. Total repair cost? €680, VAT included.

According to the garage, this isn’t the first time they’ve seen this issue — yet Piaggio refuses to cover it under warranty.

My riding style is cautious, and I do not ride aggressively. There is no reason this kind of damage should happen on a so-called premium scooter at such a low mileage. It raises serious questions about the build quality and long-term reliability of this vehicle.

I contacted Piaggio customer service on July 28 — still no response as of today.

Potential buyers beware: this issue significantly increases the real cost of ownership. I’m very disappointed and expected much better from a brand like Piaggio.

14 August 2025
Unprompted review
Rated 3 out of 5 stars

I love my Piaggio

I absolutely do although I need more mileage and power, no updates have been done on the model, I have a Piaggio Active. I love the styling and the bike does what it’s supposed to although when I have had issues, dealerships don’t seem to know the answers and Piaggio will tell you to read the manual which is scant at best. I’ve had my bike for three and a half years and the battery has only decreased to 98% and I travel 18 miles 5 days a week.

My problems are with the ongoing care, dealerships are few and far between but it seems, that is probably an issue with any lesser known model, being in the UK doesn’t help as I don’t think that bike riders are ever considered. The ITALIANS do everything slowly. Setting up a local dealership has happened, but they haven’t been provided with the facilities to do services, what good is that. For a service the current dealership is 40 miles away, my bike has a mileage of 30. Very disappointing becoming a bike rider. Unfortunately, everything is about how much money you have so you need to stick with high end it seems like BMW who have dealerships around.

9 August 2025
Unprompted review
Show reviews in all languages. (83 reviews)

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look