Physio.je Reviews 

69
•
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Paul is excellent - so knowledgeable and empathetic and he really sorted out my neck and shoulder problems for me. Great use of the exercise app too! Highly recommend Paul and his colleagues at Physio... See more

Company replied

Rated 5 out of 5 stars

I would thoroughly recommend Physio.je and in particular, Fiona. I have recently completed a course of physiotherapy with Fiona and her expertise as well as her manner allowed me to develop my... See more

Company replied

Rated 4 out of 5 stars

Nina kindly moved around appointments so I was able to get a quick assessment on my knee injury. Over the 3 months of recovery, Ben was incredibly knowledgeable and supportive. I am extremely g... See more

Company replied

Rated 5 out of 5 stars

I’m having my treatment with Alena with regards to my pelvic pain and weak legs from my 2 previous c-sections. So far, my treatment is going on really well and Alena has been fantastic in her job! She... See more

Company details

  1. Physical Therapist
  2. also in
  3. Women's Health Clinic

Written by the company

Performance Physiotherapy offers world-class care in the centre of St Helier, Jersey. Whether you are recovering from childbirth or skiing Olympic giant-slalom, Performance Physiotherapy can help. Our physiotherapists have postgraduate qualifications and many years of experience, to help you to rehabilitate in a safe, comfortable way. We believe in maintaining a positive, evidence-based approach, under which patients can recover rapidly from pain and injury, and reach their highest physical goals.


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4.8

Excellent

TrustScore 5 out of 5

69 reviews

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4.8

All reviews

(69)

14 reviews in the last 12 months

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Rated 4 out of 5 stars

Patient, Supportive and Knowledgeable

Nina kindly moved around appointments so I was able to get a quick assessment on my knee injury.

Over the 3 months of recovery, Ben was incredibly knowledgeable and supportive.

I am extremely grateful for his patience, skill set and good sense of humor.

1 August 2025
Unprompted review
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Reply from Physio.je

Thank you so much for your kind words!
We’re really glad we could help you get seen quickly, and it’s wonderful to hear how supportive and knowledgeable Ben was throughout your recovery. Nina was so pleased to know her efforts made a difference too!

Rated 5 out of 5 stars

Very friendly

Very friendly, very helpful and solved the problem.

22 July 2025
Unprompted review
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Reply from Physio.je

Thanks so much for your review! We are glad to have been able to help and don't hesitate to contact us again should you need to.

Rated 5 out of 5 stars

Really great experience

Really great experience, cam in with bad hip pain during sports but after the 3-4 month program, my hip feels great and I can finally go back to running and playing sports comfortably

17 July 2025
Unprompted review
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Reply from Physio.je

Thank you for taking the time to give such positive feedback. It is motivating to know you have been helped and can continue with your sports. We wish you all the best!. Please don't hesitate to reach out if there's anything else we can help with in the future.

Rated 5 out of 5 stars

Great treatment with achievable programmes

Ben was a fantastic help to me in my recovery from tendinopathy. He listened to everything I said, gave advice and produced achievable exercise programmes, as well as being just a generally great guy. Highly recommend him/Physio.je

1 June 2025
Unprompted review
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Reply from Physio.je

Thank you so much for such a positive review! We are super pleased to hear that the treatment you received from Ben helped. We agree Ben is a great guy! We hope that you continue pain free but please do not hesitate to come back to us for any future help.

Rated 5 out of 5 stars

Well worth my visit to Physio.je, lovely staff

Amazing consultation with Ben Smith, who made me feel relaxed and confident during our physio session in beautiful Jersey.
Ben was very thorough at all times and understood my particular physical problem with empathy and understanding, providing me with sound advice and a useful care plan to continue at home.
Thanks, Ben- I'm very grateful for your input, treatment and follow up.

21 May 2025
Unprompted review
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Reply from Physio.je

It was a pleasure to have met you, and great to hear you had a good experience with us. Your feedback means a lot, and it’s always encouraging to receive. We hope you're continuing to feel well and making great progress. We look forward to welcoming you back soon and continuing to be part of your recovery. Please don’t hesitate to reach out if there’s anything we can do to support you further.

Rated 5 out of 5 stars

Our son was rehabilitated back to full…

Our son was rehabilitated back to full fitness and is doing well post treatment

19 May 2025
Unprompted review
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Reply from Physio.je

We're pleased to hear that your son is back to full fitness. It's always great to hear how Ben helps, and he was glad to be able to make such a positive difference and help with his recovery. Thank you for the feedback!

Rated 5 out of 5 stars

Great support from Ben - knee injury

My son had a rugby injury to his knee, Ben was amazing at identifying the problem, providing comprehensive exercises for his recovery and to build up muscles to prevent future injuries.
Ben is friendly, knowledgeable and extremely helpful in his recovery. Thank you.

1 May 2025
Unprompted review
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Reply from Physio.je

Thank you so much for your feedback. We're really glad to hear your son is recovering well and that Ben was able to help with his recovery. We wish him well!

Rated 5 out of 5 stars

Professional and successful sport knee injury recovery

Following an aggravating knee injury from playing Volleyball, I was referred to Ben Smith for Physiotherapy treatment. Throughout my treatment, spanning from the initial consultation to my most recent catchup, Ben has been empathetic and incredibly helpful in getting my knees back to solid strength. He listened carefully to my situation and quickly adapted his strong knowledge to offer personalised solutions/programmes. Approachable and communicative, his treatment was just what I needed. I would strongly endorse Ben's treatment and the broader Physio.Je clinic to others.

27 March 2025
Unprompted review
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Reply from Physio.je

Thanks so much for taking the time to share your experience with Ben and Physio.je. Thrilled to hear that Ben's treatments and approach have been instrumental in your recovery from your knee injury. All the best, and that you continue to do the activities you love.

Rated 5 out of 5 stars

Best back pain relief ever !

Today was my third appointment with Siobhain.
I cannot recommend her highly enough. I had neck, shoulder and back pain for years. I've tried many different therapies over the years but nothing relived it. After just one appointment with Siobhain I was already 30/40% better and now I would honestly say I'm almost completely pain free
She is simply the best ! The whole team at physio.je are lovely.
Thank you again. Ann

13 March 2025
Unprompted review
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Reply from Physio.je

Thank you so much for your glowing testimonial about Siobhain. She was delighted to hear your kind words and thrilled to know that you have experienced such significant relief from your neck, shoulder, and back pain!

Rated 5 out of 5 stars

You can rely on the Guys at Physio.je-Indigo House

My experience was a good one after suffering great pain with a damaged meniscus in my knee, relief was ecstatic after the treatment I received. Everyone was very kind and considerate. Thank you all.

14 February 2025
Unprompted review
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Reply from Physio.je

Thank you kindly Jackie for the great review - wish you well and we are always happy to be here for you if needed again

Rated 5 out of 5 stars

Great service and overall support

Ben was really knowledgeable and helped me understand more about my injury and expected recovery periods as well as helping me to reach my personal goals for recovery with appropriate exercises and support.

28 January 2025
Unprompted review
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Reply from Physio.je

Thank you so much for the review and Ben is so pleased that you did so well - keep reaching for those goals!

Rated 5 out of 5 stars

Postpartum support

Alena at Performance Physiotherapy gave me postpartum treatment for pelvic organ prolapse. A combination of pelvic floor assessment/ exercises and physical exercises for my back and core. She also found and released tension in my back.

Alena was friendly, supportive and encouraging without being pushy and allowed me to go at my pace. She was also flexible in adapting the exercises when necessary.

The exercises have helped me a lot and my condition has improved noticeably.

I can strongly recommend Alena to anyone who needs postpartum/ pelvic floor treatment.

16 January 2025
Unprompted review
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Reply from Physio.je

Great review and so good to share Alena's knowledge, she was so pleased to be able to help and we thank you for taking the time to review us.

Rated 5 out of 5 stars

Wrist Injury

After sustaining a wrist injury, Ben provided me with valuable assistance. Through his exercise regimen and guidance, I was able to restore normal wrist movement and gradually regain strength. Without his support, the recovery process would have been longer. I wholeheartedly recommend Ben & the team at Performance Physiotherapy.

11 October 2024
Unprompted review
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Reply from Physio.je

Thank you so much for taking the time to review, so pleased the wrist is doing well and please do not hesitate to contact us again if needed for anything else in the future!

Rated 5 out of 5 stars

Ben was super nice and really patient…

Ben was super nice and really patient and was extraordinarily helpful and we went from being unable to bring my arm above my head to regaining full mobility and removal of pain in my back and shoulder. Would highly recommend performance physio and Ben. Everyone has been lovely and genuinely helped me get back to a better normal so I can carry on with the goals I have. Many thanks to the team here.

22 October 2024
Unprompted review
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Reply from Physio.je

Thank you so much for such a positive review! We are super pleased to hear that the treatment you received from Ben helped with your back pain and shoulder! We hope that you continue pain free but please do not hesitate to come back to us for any future help.

Rated 5 out of 5 stars

Alena was fantastic—friendly

Alena was fantastic—friendly, kind, and highly knowledgeable. She made me feel comfortable right away and addressed my concerns with professionalism and care. I’m already feeling much better and would highly recommend her to anyone looking for expert support.

15 October 2024
Unprompted review
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Reply from Physio.je

So good to hear that your treatment with Alena was positive and went well. We do hope that all is still going well and please don't hesitate to let us know if we can be of any future help.

Rated 5 out of 5 stars

After participating in the Island Walk…

After participating in the Island Walk where I picked up a knee and hip injury I needed to see a physio quickly, lucky for me Ben had some space (I have previously seen other members of the team so didn’t mind who I saw). He looked after me really well and I enjoyed the exercises I was given. Ben would go through my physio plan with me and also sent it by email (you can watch each exercise as many times as you need so u can do it correctly). Ben is friendly and very knowledgeable, I highly recommend Ben and would be very happy to see him again if I pick up any other issues.

14 October 2024
Unprompted review
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Reply from Physio.je

Its been great to help again and we thank you for always choosing us. So good to hear you have recovered from your injury and that Ben helped so much - Hopefully we don't see you again soon(In the nicest possible way of course!) Take care - PP team

Rated 5 out of 5 stars

I went to see Ben recently for a…

I went to see Ben recently for a shoulder injury. Ben seemed to ask the right questions and quickly established the issue. He gave me a gradual strength program and 5 sessions later im now back in the gym as normal. Ben is friendly yet highly professional. I wouldn’t hesitate to recommend Ben to anyone in jersey looking for a physio.

4 October 2024
Unprompted review
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Reply from Physio.je

Hey there! So pleased to hear that you had successful treatment with Ben and we hope that all is going strong! Please don't hesitate to come back at any time if required.

Rated 5 out of 5 stars

Very good and professional service by…

Very good and professional service by Ben Smith . Shoulder pain problem resolved after a few sessions and exercises. Thanks Ben !

3 October 2024
Unprompted review
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Reply from Physio.je

We are so pleased to hear that you had successful treatment with Ben and we do hope that all is still going strong! Please don't hesitate to come back to at any time if needed.

Rated 5 out of 5 stars

Excellent support

Huge thanks to Ben, who has helped me recover from a knee injury. He was incredibly knowledgeable, supportive and friendly and has got me back to walking 20k steps. Thanks again, I’m very grateful and would definitely recommend!

24 September 2024
Unprompted review
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Reply from Physio.je

We are overjoyed to hear that your knee has healed so beautifully! Ben really appreciates your wonderful and positive review🙌

Rated 5 out of 5 stars

Ecstatic Physio

Just completed a course of treatment today on my neck with Ben Smith and I’m ecstatic with the results. This has been an ongoing issue for me which I now feel may be at an end .
Thanks Ben
John Campbell

4 September 2024
Unprompted review
Physio.je logo

Reply from Physio.je

Thanks so much for the great review, we are glad that Ben was able to help you with your neck and wish you well with your ongoing progress! Please do not hesitate to contact us again if needed.

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