Physicians Formula Reviews 12

TrustScore 2.5 out of 5

2.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Skin Care Clinic
  2. Beauty Product Supplier
  3. Cosmetic Products Manufacturer
  4. Cosmetics Industry
  5. Cosmetics Store
  6. Health and Beauty Shop

Information provided by various external sources

Clinically–tested, Doctor–recommended & Cruelty Free!


Contact info

2.6

Poor

TrustScore 2.5 out of 5

12 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Waste of time and money

I bought this to try as it says hypoallergenic. Here's what's wrong
- bad customer service. took them over a month to get back to me on a problem by then warranty for refund lapse
- Organic Wear Purifying Cleansing Stick was broken. Their replacement was broken too.
- I tried the Organic Wear Purifying Cleansing Stick out of curiousity and it did nothing. Didn't wash my face
- Mineral Wear® Diamond Lip Oil felt like cheap lip gloss. In fact, I'm allergic to it. So bad that I've had to go back to my French brand
- Mineral Wear® Diamond Dust | Luminous Corrector did nothing. It was just shiny
- Mineral Wear® Diamond Perfector™ Color-Correcting Primer was rubbish too. It felt like regular gooey liquid and did nothing. Didn't feel like a primer

Their products overall made my skin feel worse. Worse of all the customer service. None of those products are worth the money.

1 January 2026
Unprompted review
Rated 4 out of 5 stars

I am a customer of physicians formula

I am a customer of physicians formula. I have always loved your products but lately I find that the physicians formula powder does not hold up I seem to get cracks in the powder and it’s very hard to use now. I was wondering if other clients have had the same problem, please let me know thank you

15 November 2025
Unprompted review
Rated 1 out of 5 stars

Broken palette, customer service hanging up on me and ignoring me after that

Received a palette of which 2 out of the 6 highlighters/blushes were broken. Called customer service and to my surprise they picked up after I e-mailed them without any response or confirmation. The lady on the phone told me to take a photo of the palette and send it to their e-mail, through which I could get a refund or a new palette. When I asked what their e-mail was, the lady said: "I'll check for you, hold on." So she puts me on wait for 5 minutes and then the call abruptly ended from their side?! I called 5(!) times after that to no avail. Products might be nice, but you're basically screwed if you need some sort of help at all. Unfortunately they didn't sell this palette at the drugstores near my place, otherwise I would have never ordered it online because of the horrible ratings on the service.

16 August 2022
Unprompted review
Rated 2 out of 5 stars

Rose all day, SET AND GLO

This is the worst make up product I have ever gotten from this company. Makes skin look caked and just BAD. The concept is great but their execution of the product MAKES NO SENSE. FOR 17 BUCKS PLEASE SAVE YOUR MONEY!

30 March 2022
Unprompted review
Rated 5 out of 5 stars

I use murumuru butter bronzer

I use murumuru butter bronzer. Love how it smells, love how it applys on, great pigment, amazing natural finish. Great for doing a natural quick look when you don't feel like contouring.

11 December 2020
Unprompted review
Rated 5 out of 5 stars

I'm a fan

I like the Bronze Booster 24k Gold Medium. This shade is just perfect for my fair skin and it smells really nice. I will purchase again.

22 September 2020
Unprompted review
Rated 1 out of 5 stars

Thankful for PayPal

First time purchasing through their website because of their Black Friday sale. I was expecting 8 items to be delivered, but only received three (two of the items were a free gift). I sent an email, no response, and called customer care 15x (no answer). The good news is that I used PayPal to check out, and was able to make a claim and get a refund!

20 December 2019
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look