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PH TRAVEL LTD Reviews 

2,887
•
TrustScore 5 out of 5

4.8

Airline Ticket Agency
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Review summary

Created with AI, based on recent reviews

Looking at 675 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being exceptionally helpful, knowledgeable, and professional, ensuring a smooth and stress-free process. Many people highlight the excellent customer service and efficient booking experience, often noting how easy it is to secure flights. Reviewers also appreciate the competitive and affordable prices offered, with some reporting significant savings on their travel plans. However, some customers noted price discrepancies where advertised fares differed from final costs. Others found managing flight changes or rebookings challenging, experiencing inflexible options or a lack of support during disruptions.

What people talk about most

Staff

Users describe positive interactions with staff, highlighting their helpfulness, professionalism, and... See more

Service

People report positive experiences with service, often highlighting the quick response and excellent support... See more

Booking process

Customers had positive experiences with the booking process, often describing it as very easy, smooth, and... See more

Customer service

Consumers find customer service to be positive, with many reviewers highlighting the helpfulness, politeness,... See more

Price

Reviewers highlight positive aspects of price, with many customers finding competitive and affordable... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent service….. I booked a flight online and the price went up as my payment was being authorised… I called PH Travel who offered me a slight discount on the increased price… I turned it... See more

Rated 5 out of 5 stars

Customer service agent Adam was so lovely to speak with. I would definitely use their services whenever I can.

Rated 5 out of 5 stars

Adam was very knowledgeable and gave up to date advice on my inquiry. I am pleased he handled and spoke pleasantly during my phone conversation.

Rated 5 out of 5 stars

I am very satisfied. Paul was very helpful, especially with unavoidable price changes and then a mistake I made in a middle name spelling. I felt I was in very good hands throughout. Highly recommen... See more

Company details

  1. Airline Ticket Agency
  2. Cruise Travel Agency
  3. Flights Search Site

Written by the company

PH Travel is an ATOL, ABTA, IATA protected company dealing with most of the airlines. We try harder to provide best of our services and deals to our customers. Our motto is to Serve the Best.

Contact info

4.8

Excellent

TrustScore 5 out of 5

3K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.8

All reviews

(2,887)

603 reviews in the last 12 months

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Rated 2 out of 5 stars

Tricked into giving a good review

After I made the booking one of their customer service reps called me and asked me to leave a positive reviews quoting her name, in return for a flexi ticket. I think I had bought a flexible ticket in the first place anyway. Very odd.
The girl was polite and helpful and I’m sure she was only doing her job, but I felt uncomfortable being forced to give a good review

29 May 2026
Unprompted review
Rated 5 out of 5 stars

Great communication

Travies was very helpful and patient. He needed to call the airline for us to confirm some details and called me back straight away. He also called to confirm all the tickets as well as sending an email. Communication wss really good.

28 May 2026
Unprompted review

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