We had two toilets with flushing problems, PHP sent Max who with replacement parts in hand repaired both systems only to come across another leaking problem which had no connection to the flushing. Af... See more
Company replied
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We had two toilets with flushing problems, PHP sent Max who with replacement parts in hand repaired both systems only to come across another leaking problem which had no connection to the flushing. Af... See more
Company replied
Thanks to all the team at PHP for great customer service. Matt in the office was amazing at scheduling an engineer to visit us on the same day for an emergency with our boiler. Adrian was superb and f... See more
Company replied
My boiler was declared beyond repair in December 2025. I contacted PHP. They came out the same day to review the boiler, quoted the following day and a new boiler was installed a few days later. Matt... See more
Company replied
I had an excellent experience with PHP Services, and I especially want to thank Matt for his outstanding work. From my very first phone call to the company, everything was handled quickly and prof... See more
Company replied
PHP Services are a family run business who have been providing our loyal clients with plumbing, heating and gas services in Hertfordshire for over 30 years. We provide a full range of services, from the most basic to the most comprehensive property care. Do you need a dripping tap repaired, your boiler replaced, or a full bathroom refurbishment?
Maynes Workshop,, AL3 6AF, St. Albans, United Kingdom
Excellent service from PHP Services. Very friendly and easy to deal with. I would highly recommend.

Reply from PHP Services
Had a leaking boiler. Matt at the office was quick to identify the issue. Sent out Matt the plumber on the next working day and he fixed things in a jiffy. Great service. Thanks everyone!

Reply from PHP Services
Excellent..was rescued from a radiator control valve disaster by Matt. Such a helpful speedy efficient company..highly recommended.

Reply from PHP Services
My boiler was declared beyond repair in December 2025. I contacted PHP. They came out the same day to review the boiler, quoted the following day and a new boiler was installed a few days later. Matt, the installer, was reliable, tidy in the workspace, friendly and generally did an amazing job, including showing me boiler features on completion. Very happy with service from start to finish.

Reply from PHP Services
Thanks to all the team at PHP for great customer service. Matt in the office was amazing at scheduling an engineer to visit us on the same day for an emergency with our boiler. Adrian was superb and fixed the issue. He was super polite, friendly and professional while he explained the work he had carried out. I can highly recommend PHP and will always use them!

Reply from PHP Services
Adrian and Oscar were absolutely fantastic. They diagnosed and fixed my boiler and gas issues quickly, explained everything clearly, and completed the work to a very high standard. They ensured everything was fully certified and Gas Safe registered, giving me complete peace of mind. Professional, reliable, and genuinely knowledgeable — I wouldn’t hesitate to recommend them to anyone needing boiler or gas work.

Reply from PHP Services
I had an excellent experience with PHP Services, and I especially want to thank Matt for his outstanding work. From my very first phone call to the company, everything was handled quickly and professionally. Within just two hours, Matt arrived at my home, diagnosed the issue with my heating system, and replaced the faulty part on the spot.
I was really worried since our heating broke down in December and we have two young kids at home. But thanks to Matt’s prompt response and expertise, everything was back up and running in no time. The speed, efficiency, and friendliness were truly impressive.
I couldn’t be more grateful to Matt and the entire team at PHP Services. Highly recommended!

Reply from PHP Services
Adrian immediately spotted the problem and solved it. He carried out the service in a very professional manner. His assistant was also very helpful. I think his name was Octavian if I am not wrong. I would highly recommend them

Reply from PHP Services
We had two toilets with flushing problems, PHP sent Max who with replacement parts in hand repaired both systems only to come across another leaking problem which had no connection to the flushing. After accessing where it was located a new appointment was booked and with more parts was repaired all old parts were cleared and work surfaces cleaned. Done and dusted.. nice one Max.

Reply from PHP Services
I used PHP to have my boiler serviced. The plumber was prompt, polite and efficient and I had no complaints.

Reply from PHP Services
PHP did a great job fitting a new combi boiler and completely renovating the bathroom including removing the airing cupboard to make more space. Liz W from Welwyn Garden City

Reply from PHP Services
Such a professional company. I had a new boiler installed by one of their accredited engineers, Matt who was extremely knowledgeable and was not adverse to answering any questions that I had. I shall be using PHP for servicing and maintenance of my new boiler.

Reply from PHP Services
I have used PHP Services for over 6 years for maintenance of the plumbing and heating system, servicing the boiler and installation of new appliances to the system. Prior to carrying out work I always get good advice with available options for my consideration. Engineers were always on time, and I found them to be friendly and reliable. They provided excellent service, and I have full confidence in their work.
From the time you contact PHP Services until the completion of the job you get competent and helpful staff, from the receptionist to the Engineer. I have no hesitation in recommending PHP Services.

Reply from PHP Services
PHP have always helped me out when needed. They are professional and helpful. They did a superb job of my en suite and I always recommend them to friends. In fact a few friends and neighbours have now used them and think the same.

Reply from PHP Services
Friendly engineer. Good communication from the company. Job done well.

Reply from PHP Services
PHP installed our boiler back in 2021 and we have had our 3rd annual service. PHP engineers are polite friendly and reliable

Reply from PHP Services
Good advice, very friendly and 100% reliable would recommend highly

Reply from PHP Services
Great customer service every time
Punctual, friendly, reliable, trustworthy,
thorough and efficient.

Reply from PHP Services
I have used PHP for a few years now and have always received exemplary service from them. They are always on time, message before they arrive and service my boiler within 30 minutes. A few years back I had an issue with my boiler, they came out and fixed the issue and put my boiler back together within 90 minutes! Thanks guys, look forward to seeing you again next year.

Reply from PHP Services
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