Photo Personals Reviews 4

TrustScore 3 out of 5

2.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more


Contact info

2.8

Average

TrustScore 3 out of 5

4 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Not genuine

Not genuine. Might be fake i think.

21 March 2026
Unprompted review
Photo Personals logo

Reply from Photo Personals

Thanks for your comment.

We understand that online platforms can sometimes feel difficult to judge at first glance, especially if you haven't had much interaction yet.

Our community is made up of genuine, UK-based members, and we actively moderate the site to maintain that standard. Like any platform, the experience you have will depend on how you use search filters, engage with others, and set up your profile.

If you did try our site and had a specific concern, we'd be more than happy to look into it for you - just drop our support team a message.

Rated 1 out of 5 stars

Total waste of time nobody replies when…

Total waste of time nobody replies when you check nobody logged on in months. Can't watch videos unless you upgrade. I tried to upgrade but seems its not instant qnd have to wait. Too much messing about account closed

28 March 2026
Unprompted review
Photo Personals logo

Reply from Photo Personals

Thank you for taking the time to share your feedback - we're sorry to hear your experience didn't meet expectations.

Just to clarify a few points that may help others reading:

Member activity is very much ongoing. If search results are sorted by "date registered" rather than "last login", it can give the impression that users are inactive. When sorted by latest login, you'll see that many members are active daily.

Video content is available to verified users. Due to the Online Safety Act, certain content now requires a quick, free age verification step to ensure compliance and user safety.

Upgrades are typically processed promptly, but as part of our moderation process (which includes user-led safeguards), there can occasionally be short delays - particularly during very late/early hours when activity is naturally lower.

We appreciate you giving the site a try, especially as a free user. We've been online for nearly 30 years and have supported a large and active UK community over that time.

If you'd ever like help getting the most out of the platform, our support team is always happy to assist.

Rated 1 out of 5 stars

This is a scam from start to finish……

This is a scam from start to finish… fake accounts and fake people. DON’T waste your time and money.

17 March 2025
Unprompted review
Photo Personals logo

Reply from Photo Personals

We're genuinely sorry to hear that you feel this way. We've been online for almost 30 years and have never needed to create fake accounts. Our community has grown organically and now includes over 100,000 active users, with more than 250,000 individuals having used our service over the years.

If you're open to giving us another try, we'd be happy to offer you a free one year 'Site Supporter' membership. You can simply register a new account and reach out to us, or let us know your old username and we'll reactivate and upgrade it if you prefer. We'd really appreciate the chance to show you the genuine value that we offer.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look