Phones From Home Reviews 

1,084
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Evaluating 583 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently describe the exceptional support, fast communication, and friendly staff members who always go above and beyond to ensure every transaction runs smoothly. People deeply appreciate the welcoming environment, expert guidance, and patient assistance offered when choosing new mobile devices for themselves and their family members. Some reviewers were happy with the outstanding product quality, pristine physical condition, and reliable long-term performance of their purchased items. Consumers frequently state that the business consistently delivers fantastic overall value, generous trade-in rates, and very competitive prices across all available models.

What people talk about most

Service

Customers had positive experiences with service, often highlighting friendly, professional, and trustworthy... See more

Product

Customers consistently note positive experiences with product, highlighting that items are genuine and arrive... See more

Staff

People report positive experiences with staff, highlighting exceptionally friendly, helpful, and professional... See more

Price

Clients share positive opinions on price, consistently noting that the rates offered are among the best... See more

Customer service

Reviewers mention positive feedback about customer_service, noting that the team goes out of their way to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Bought Samsung galaxy s6 very good price,new. Wayne transferred every across from old phone. Always on end of telephone if needing any help or advice, would highly recommend, brilliant service than... See more

Rated 5 out of 5 stars

Wayne was absolutely brilliant at explaining the difference between a couple of phones because my husband and I are really a couple of old dinosaurs when it comes to tech. He took his time with us and... See more

Rated 5 out of 5 stars

Fantastic service. On time easily contactable and I got a response within a comfortable time frame. I felt confident making payment. I received the phone. It was a gift for my husband who decided he w... See more

Rated 5 out of 5 stars

Wayne was very friendly and professional in his deliverance of service. He answer all questions and was very helpful when asked for advice. Delivery was quick and phone purchased was as described and... See more

Company replied


Company details

  1. Cell Phone Store

Written by the company

We're an independent mobile phone retailer based in Boston, Lincolnshire, serving thousands of customers across the UK with expertly checked second-hand phones and sealed, brand-new tech at unbeatable value. Founded by Wayne Stringer, our mission is to make quality technology accessible, affordable, and risk-free, whether you’re shopping from your sofa or on the school run. Quality devices for a trusted source that offers you the personal touch


Contact info

5.0

Excellent

TrustScore 5 out of 5

1K reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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5.0

All reviews

(1,084)

585 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Replacement phone

Phones from home sorted us replacement phone in super quick time.

After a few messages we arranged collection on a Sunday!!!

Great prices too 👍

Will definitely use again A++++++

26 July 2026
Unprompted review
Rated 5 out of 5 stars

Good items as described

⭐⭐⭐⭐⭐ Outstanding RAM – Fast, Reliable, and Worth Every Penny
I recently upgraded my system with this RAM, and it has genuinely transformed the performance of my PC. The speed increase was noticeable straight away — applications open faster, multitasking feels smoother, and overall responsiveness has massively improved.

The build quality is excellent too. The modules feel solid, well‑made, and designed to last. Even under heavy workloads, they run cool and stable with zero issues. Whether gaming, editing, or running multiple programs at once, this RAM handles everything effortlessly.

If you’re looking for a reliable, high‑performance upgrade that delivers exactly what it promises, this RAM is a brilliant choice. It’s one of those purchases you instantly feel good about.

18 July 2026
Unprompted review
Rated 5 out of 5 stars

Amazing phones and exceptional pricing

Really good customer service and very reasonable on price. Phone works absolutely perfect can’t fault it in anyway possible. Absolutely beautiful phone really appreciate it Wayne will always come to you for my phones as they are just that good. Really appreciate it mate

23 July 2026
Unprompted review
Rated 5 out of 5 stars

Have been a customer for 6 years A++

Have had phones and iPads from Wayne at Phones From Home for 6 years. In that time he has never let me down, his products are exactly as stated and his prices are the best you can get, whether you are buying or selling. I have never had any issues with any of Wayne’s devices or been disappointed.

22 May 2026
Unprompted review
Rated 5 out of 5 stars

Wayne is great

Wayne is great, I was going to purchase my phone through Vodafone but realised over all how much i would save if purchasing through Phones From Home, i messaged Wayne on facebook and he responded more or less instantly, and within the hour i went to pick up my new phone and no longer have to worry about a huge amount coming out of my bank every month, Great service, great products and so happy with my brand new phone. Cant recommend enough.

18 July 2026
Unprompted review
Rated 5 out of 5 stars

The best tech trader.....ever.

Wayne and PhonesFromHome have been my personal tech provider for year. He has never let me down, amazing prices with all equipment exactly as described.

His prices are the best I have found and even when trading in he goes out his way to make sure you get the best deal.

Honest, trustworthy and without a doubt a hidden gem of a business.

6 July 2026
Unprompted review
Rated 5 out of 5 stars

Not the 1st time I have bought from…

Not the 1st time I have bought from Wayne and it certainly won't be the last! Very trusted seller who is always fair and reliable and always offers a fantastic service. Thank you

3 July 2026
Unprompted review

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