Banner for PhoneIndia.com

PhoneIndia.com Reviews 2,783

TrustScore 4 out of 5

3.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

To make calls to India, I have been using it via a local number as well as the KeepCalling app without issues as the ones that I call do not have WhatApp, etc. Both options can call using stored Speed... See more

Rated 3 out of 5 stars

While the service is ok the customer service is poor . I am confused about the difference between phone India vs keep calling . They are different sites but app says keep calling . My account I was to... See more

Company replied

Rated 4 out of 5 stars

connection is not going thru even though I am entering the correct phone number in correct format. after few trials, the connection goes thru. I get the message saying that "entered invalid number" so... See more

Company replied

Rated 5 out of 5 stars

Dear PhoneIndia Management & Service team, I had used few others phone services to call India, and may company calls me. But, I've been extremley impresssed with your service since I joined abo... See more

Company details

  1. Telecommunications Service Provider
  2. Internet Service Provider

About PhoneIndia.com

Written by the company

PhoneIndia.com is an international telecommunications website dedicated to Indian immigrants all over the world. PhoneIndia.com helps Indians keep in touch with everyone back home through a wide range of services: prepaid credit, monthly plans, and mobile recharge. Founded in 2008, PhoneIndia.com has always successfully accomplished its mission: bringing people together regardless of their location.

For more info, visit:

We're here to help!

Written by the company

24/7 Customer Service

International Calling to India

100% Quality Guarantee | Pay less, talk more

We believe international calling should be simple, reliable and affordable. Call any phone in India from any phone with our international calling app or local access numbers. You get the same great quality as if you were making a local call and at a fraction of the cost of other calling solutions.

  • No hidden fees
  • Pay only for the minutes you use. No hidden charges or other fees.
  • 1 Minute Rounding
  • You will be charged for your calls by 1 minute rounding. ⁦
  • $5⁩ Minimum Order
  • Try Voice Credit for a low minimum order and enjoy long international calls.

Contact info

3.9

Great

TrustScore 4 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Remaining minutes -

Add unused monthly minutes to my normal balance . I don’t know why it’s not possible and customer service says a clear “No” .

Can you guys be thinkful on it ?

7 December 2024
PhoneIndia.com logo

Reply from PhoneIndia.com

Hello,

Thank you for your feedback! Unfortunately it is not possible for Monthly Plan minutes to be turned into Voice Credit minutes because they are different products and Monthly Plan minutes renew each month. We are sorry for the inconvenience!

Your PhoneIndia team

Rated 5 out of 5 stars

Great Service

I have been using their service since 2015. The call quality is great and price is low. Features like speed dial - makes it really easy to use the service.
Can’t ask more.

4 November 2024
Rated 1 out of 5 stars
PhoneIndia.com logo

Reply from PhoneIndia.com

Hello,

We're sorry to hear about this situation. Our Support Team are checking this for you and will get back with updates as soon as possible.

Your PhoneIndia team

Rated 1 out of 5 stars

Be aware people this website is a scam…

Be aware people this website is a scam , i topped up $27 , money is deducted from my bank Account, order is still not complete!
I send them mail as well still not received any reply , my order number is 7591728

2 October 2024
Unprompted review
PhoneIndia.com logo

Reply from PhoneIndia.com

Hello,

As our agents have informed you by email, your order was cancelled and the money should return to your account in the next 48 hours, as the funds have been released from our system.

PhoneIndia.com team

Rated 3 out of 5 stars

Poor customer service

While the service is ok the customer service is poor . I am confused about the difference between phone India vs keep calling . They are different sites but app says keep calling . My account I was told is with phone India , not keep calling . When I asked the customer rep , he kept repeating they are different stores , not what the differences are . I know they are different stores . Why do we use that App , not the site ? Confusing where my account was.

18 September 2024
PhoneIndia.com logo

Reply from PhoneIndia.com

Hello,

KeepCalling and PhoneIndia are different websites created under the same umbrella company. KeepCalling addresses international travelers, while PhoneIndia is especially dedicated to Indian expats. PhoneIndia uses the KeepCalling app. If you wish to use the KeepCalling website, you need to open a new account there.

Your PhoneIndia team

Rated 1 out of 5 stars

Worst service Liar and scamming people…

Worst service Liar and scamming people , don't use this useless scamming Website.
And you phoned India here is my account email address vikholland12@ gmail.com
You scammed and didn't refundy money I have all proofs and emails from you and go go for lawsuits soon

19 September 2024
Unprompted review
PhoneIndia.com logo

Reply from PhoneIndia.com

Hello,

We're sorry to hear that your bank has yet to update the transaction on their side. We can assure you that the funds were released from our side on the same day the order was placed. Please note that since the order was canceled, the charge should no longer appear on your bank statement, and the funds should be back in your account. Please reach out to your bank for further assistance, as this delay may be on their side.

Your PhoneIndia team

Rated 5 out of 5 stars

Excellent clear voice

Excellent clear voice. Great for persons who live abroad and have an Indian telephone number. You can still maintain your contacts in India with Indian mobile number at a fraction of cost.

17 September 2024

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look