I bought this phone from phone Daddy. It said it was unlocked. Unfortunately I don't know phones very well but it is an older version of what I had, T-Mobile and Verizon both said it was unlocked, and... See more
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Good price, quick delivery. Phone listed as "like new" really was, + battery life was at 100%. Would have liked some more information about the 'we'll email you when a specific model is available'.... See more
Company replied
Beware of changing prices! The website has all sorts of GREAT prices...UNTIL you actually CLICK on the item, then the ACTUAL PRICE is SIGNIFICANTLY higher. This company likes to play games with t... See more
I was looking for an upgrade phone, and phone daddy had just what I was looking for and at an affordable price!. The phone I purchased is a Samsung Galaxy A13. The phone works exceptionally, and t... See more
Company replied
Company details
Written by the company
Phone Daddy offers A-Grade used phones at up to 70% discount on the retail price. We also offer a 30 days money-back guarantee and one year warranty. All our phones are checked through a 70-point of inspection by our Phone Daddy Team.
Contact info
652 W Mockingbird Ln, 75247, Dallas, United States
- (469) 839-3979
- support@phonedaddy.com
- phonedaddy.com
I bought this phone from phone Daddy
I bought this phone from phone Daddy. It said it was unlocked. Unfortunately I don't know phones very well but it is an older version of what I had, T-Mobile and Verizon both said it was unlocked, and not locked to them. It has been a pain in my rear ever since I bought it. Trying to reach someone from this company is near impossible. I've written to them about my issues, and no response. I hate writing reviews,, but I'm just fed up.
2 November 2024
Unprompted review
This company sold a phone to be and it…
This company sold a phone to be and it became locked and they are not resolving my issues as you can see the website is down for months and no email response.
28 October 2024
Unprompted review
A+ work
If you are looking for A+ work look no further! I needed a phone repair done quick and Erick was able to get the parts and took him only 30 mins to fix my phone. Thanks for everything! Will be using his services again.
16 October 2024
Unprompted review
I was looking for an upgrade phone
I was looking for an upgrade phone, and phone daddy had just what I was looking for and at an affordable price!.
The phone I purchased is a Samsung Galaxy A13. The phone works exceptionally, and the company shipped my phone within hours it seemed. I have never had such a great experience before! I am recommending Phone Daddy to all my friends and family.
Thank you, Phone Daddy !!!
Nikita Ziemer, Campbellsville, KY.
10 April 2024
Unprompted review
Reply from Phone Daddy Inc.
Thank you so much for your wonderful review! We're thrilled to hear that you found the perfect upgrade with the Samsung Galaxy A13 at an affordable price. It's great to know that the phone is working exceptionally and that our fast shipping exceeded your expectations.
We truly appreciate your recommendation to friends and family. Thank you for choosing Phone Daddy, and if you ever need anything in the future, don't hesitate to reach out!
Does anyone notice they only reply to…
Does anyone notice they only reply to people with 3 stars and up?
3 months away til 1 year and they still haven't resolved the issue. Keep saying that they are waiting for ups. And I know for a fact that it's not the case. ups does not take that long to resolve. Horrible I just want my money back
26 July 2023
Unprompted review
Reply from Phone Daddy Inc.
Dear Lisa,
We understand your frustration and apologize for any inconvenience caused. As we previously communicated multiple times, each shipping carrier conducts independent investigations and follows its own procedures, which are beyond our control at Phone Daddy.
We empathize with your situation and want to assure you that we are doing everything within our power to assist you. We recommend reaching out directly to the shipping carrier for further details and rest assured that as soon as they provide us with an update, we will notify you immediately.
Once again, we apologize for any inconvenience this may have caused and appreciate your understanding.
If I could give 0 stars I would
If I could give 0 stars I would! I got my phone today all excited popped it open and saw the case wasn't installed. No biggy. It still came with a case. I put my sims card in and it states it's locked to Verizon and a prepaid Verizon account non the less!!!! So now I'm panicking because I'm making payments on this phone just to afford it. It's a huge purchase. When I bought the phone it said unlocked to mint mobile which is my carrier. I even contacted mint before I bought it and they said yes we support this type of phone no problem. It will work as long as it's unlocked and I stated it says it is. So here we are. I'm pissed and I don't get pissed. What makes me more made is I contacted them via email like it says to do and they just gave me some professional typed b.s. which is code for I can't help u. I emailed back and said I want a full refund and/ or the phone unlocked. This was my Christmas gift. You have been warned. Just go to the store. Don't use this company. I run a business and I know first hand this is not how u conduct business. Just sell unlocked phones especially if they say they are unlocked.
19 December 2023
Unprompted review
Malfunctioning phone NO GOOD
I purchase a phone from these people.
The phone looks good a the outside but it was garbage 🗑️ phone start malfunctioning after a few days and very difficult to charge. Not recommending! Very bad experience with customer service, I wish I could give a zero star
21 November 2023
Unprompted review
The phone i recive it's good verry past…
The phone i recive it's good verry past diliver
17 October 2023
Unprompted review
Reply from Phone Daddy Inc.
We're delighted to hear that the phone you received is in good condition and that it was delivered promptly. Your satisfaction is important to us, and we aim to provide both quality products and efficient service.
If you ever have more feedback or questions in the future, please don't hesitate to reach out. We're here to ensure your continued satisfaction. Enjoy your new phone!
Scammers
I paid for their insurance which is advertised as a resolution in 1-2 days. It has now been months and they have told me that it has been denied. A bunch of clowns working here stay away. Terrible customer service and misleading all around. Order was in JULY....
11 October 2023
I liked that the phone came as…
I liked that the phone came as described,just not as promised (unlocked)
5 October 2023
Unprompted review
Reply from Phone Daddy Inc.
Thank you for sharing your feedback. We're glad to hear that the phone arrived as described.
If you have any specific concerns or if there's anything we can do to address this issue, please feel free to let us know. Your satisfaction is important to us, and we're here to assist you.
When I received the watch it was put on…
When I received the watch it was put on charge until fully charged. I set up to sync with my iPhone however was unsuccessful several times. After the fifth try it finally responded.
It now is functioning as expected.
19 September 2023
Unprompted review
Reply from Phone Daddy Inc.
Thank you for sharing your experience with the watch setup. We are glad to hear that, despite a bit of a rocky start, it eventually synced successfully with your iPhone and is now functioning as expected.
If you ever have any more questions or need assistance with anything related to your watch or any other matter, feel free to reach out at customer.service@phonedaddy.com. We're here to help!
It was all great
It was all great. Love the phone and case. Great communication and fast delivery.
6 September 2023
Unprompted review
Reply from Phone Daddy Inc.
We are delighted to hear that you had a fantastic experience! It's wonderful that you love both the phone and the case. Effective communication and fast delivery can make a significant difference in the overall shopping experience.
If there's anything else you'd like to share or if you have any questions in the future, don't hesitate to reach out. We're here to assist you anytime!
Great phones and experience!
I received my phone within 4 days of ordering it. I ordered a phone in good condition and I was more than pleased with its condition. I didn't see an sign of wear and tear and not a scratch on the screen. It looked like a brand new phone and definitely runs like one. I WILL DEFINITELY use Phonedaddy for all my phone needs!!! Great experience and product!!!
12 September 2023
Unprompted review
Reply from Phone Daddy Inc.
That's wonderful to hear about your positive experience with Phonedaddy! 📱 It's fantastic that you received your phone within just 4 days of ordering it, and it arrived in such impeccable condition. Your satisfaction is important, and we are glad to know that you're planning to use Phonedaddy for your future phone needs.
If you have any more feedback or if there's anything else you'd like to share or inquire about, please feel free to do so. We're here to assist you with any questions or concerns you may have!
Exactly what I wanted ❤️
10 September 2023
Unprompted review
Reply from Phone Daddy Inc.
Thank you for the 5-star review! We value your feedback and can’t wait to serve you again.
Beware of changing prices!
Beware of changing prices!
The website has all sorts of GREAT prices...UNTIL you actually CLICK on the item, then the ACTUAL PRICE is SIGNIFICANTLY higher. This company likes to play games with the customer...I got two different prices for the SAME item using my phone browser vs my computer browser. Go figure!
Another annoying surprise...you have to SIGN for the item, even when it is just over $100. This is a real inconvenience because FedEx drivers expect you to answer the door in 30 seconds or they leave a tag for you to then have to GET THE ITEM YOURSELF at their facility.
18 August 2023
Unprompted review
Great experience
The phone was a great price, especially with the screen protector and case already installed. The shipping from PhoneDaddy was good, but the carrier took way longer than the promised delivery.
14 August 2023
Unprompted review
Reply from Phone Daddy Inc.
Thank you for sharing your experience with us! We're glad to hear you found the phone to be a great value, complete with the added screen protector and case. We apologize for any inconvenience caused by the delayed carrier delivery, and we'll certainly take your feedback into consideration as we continue to improve our services.
If you have any more questions or need assistance in the future, please don't hesitate to reach out.
Enjoy your new phone!
Reply from Phone Daddy Inc.
We're thrilled to hear that you're satisfied with your purchase and the swift delivery! Thank you for choosing us.
If you have any more questions or need further assistance, feel free to reach out. Enjoy your new item!
Fast Service, Like-New Phone as Described
Good price, quick delivery. Phone listed as "like new" really was, + battery life was at 100%.
Would have liked some more information about the 'we'll email you when a specific model is available'. Is there a list of people requesting the same phone and can we learn where we are on the list? Or is it a mass email to everyone looking for that particular phone and the first one to respond gets it?
10 August 2023
Unprompted review
Reply from Phone Daddy Inc.
Thank you for your positive feedback on the phone's condition and our quick delivery. We're thrilled to hear the device met your expectations.
Regarding our notification system for specific models, we understand your desire for more clarity. Currently, when a particular phone model becomes available, an email is sent out to everyone who has expressed interest in it. It operates on a "first come, first served" basis, meaning the first one to respond has the opportunity to purchase it. We don't have a list that ranks individual requests, but we continuously aim to improve our services and appreciate your suggestion.
Thanks again for choosing us!
Love It
Love It! PhoneDaddy.Com Is The Best Online Store For Phones, Gadgets, Accessories, Etc.
12 July 2023
Unprompted review
Reply from Phone Daddy Inc.
Thank you so much for your kind words and for choosing PhoneDaddy.com! We truly appreciate your support and are delighted to hear that you love our store. Your satisfaction is our top priority, and we strive to provide the best selection of phones, gadgets, and accessories to meet your needs.
If you ever need anything, whether it's product recommendations, assistance with your purchase, or any other inquiries, our dedicated customer support team is here to help.
Again, thank you for your amazing feedback! We look forward to serving you with top-notch products and services in the future.
I actually got what I wanted 🤣that's it…
I actually got what I wanted 🤣that's it basically 💯 tho
14 July 2023
Unprompted review
Reply from Phone Daddy Inc.
We're thrilled to hear that you received exactly what you wanted from your order! It brings us immense joy to know that we could meet your expectations and provide you with a satisfying shopping experience.
If you have any more questions, or concerns, or need assistance with anything in the future, please don't hesitate to reach out to us. We're here to help and ensure that you continue to have a positive experience with us.
Thank you for choosing us, and we hope to serve you again soon.
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