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Phoenix Motorcycle Training Reviews 

9,280
•
TrustScore 5 out of 5

4.9

Motorcycle Driving School
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Review summary

Created with AI, based on recent reviews

Evaluating 1,120 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their friendly, patient, and knowledgeable approach, making the learning process enjoyable and effective. Many highlight the clear and tailored instructions provided by instructors, which helped them gain confidence and successfully pass their tests. The overall service and user experience are frequently described as excellent, with people appreciating the well-maintained equipment and organized training sessions. However, some reviewers were not happy with the communication style of one instructor, noting that yelling instructions through a radio increased the likelihood of errors and made it unclear who was being addressed.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently praising their friendliness, helpfulness, and... See more

User experience

Reviewers mention positive feedback about user experience, with many describing it as great, excellent, and... See more

Instructions

Customers had positive experiences with instructions, consistently finding them clear, easy to follow, and... See more

Service

Clients share positive opinions on service, with many reviewers describing their experience as outstanding... See more

Product

People report positive experiences with the product, highlighting the excellent condition and maintenance of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Steve B was the instructor that delivered our CBT session. He was calm, patient, and tailored the session to our existing knowledge while ensuring we understood all the important safety info. He was t... See more

Rated 5 out of 5 stars

Lovely friendly staff. Was trained by Greg and Karen, both patient, excellent teachers. Karen really helped my daughter who was quite anxious and she made her feel at ease. Went on the road with Kare... See more

Rated 5 out of 5 stars

I would like to start by saying I had never touched a motorbike before, I was scared of the sound they made and on my first pre CBT lesson I didn’t move the bike…anyway Ben got me to my CBT in 3 les... See more

Rated 5 out of 5 stars

Great facilities, brand new bike. Our instructor was approachable but very thorough. He did a great job of introducing everything we might expect to meet on the Erith test routes which are not the eas... See more

Company details

  1. Motorcycle Driving School
  2. Motorcycle Dealer

About Phoenix Motorcycle Training

Written by the company

Phoenix Motorcycle Training is the UK’s Highest Rated Training School, providing quality motorcycle lessons at competitive prices across the UK. All motorcycle instructors are trained to Level 3 Motorcycle Rider Training Instructor (MRTI) level. Riders who train with us benefit from our adaptable and supportive training techniques.

Our motorcycle training centres offer motorcycle CBT courses, CBT renewal training, motorcycle training for Mod 1 and Mod 2 of the UK motorcycle licence test and teach students how to ride a motorcycle safely, confidently and competently on UK roads. With motorcycle training schools across the UK, there is sure to be a training centre near you!

When you learn to ride a motorbike with us, you’ll reach test standards in the shortest and most cost-effective way possible.

Contact info

Promotion box for Phoenix Motorcycle Training

Compulsory Basic Training (CBT)

CBT is where your motorcycling journey starts! Courses from £170

4.9

Excellent

TrustScore 5 out of 5

9K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 78% of negative reviews

Typically replies within 24 hours

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4.9

All reviews

(9,280)

1,043 reviews in the last 12 months

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Rated 5 out of 5 stars

I had an amazing experience although I…

I had an amazing experience although I had to repeat it a second time due to me failing on the road ride they gave me clear instructions and very easy as I had never rode a bike before and still nearly passed on my first day

30 June 2026
Rated 5 out of 5 stars

Ideal for beginners, safe and supportive

Staff was great, spent good time teaching me the skills to learn for a first time. Encouraged me during challenging times and kept the group safe at all times. I would highly recommend for those new to riding a motorbike to come here to learn even its its out of the way. Worth travelling down.

1 July 2026
Rated 5 out of 5 stars

A great place to to get you on a motorbike

Brilliant teaching methods, good location, bikes are very well maintained. Very friendly, helpful and knowledgeable staff. I used initially for my CBT. I stayed on the 125 for 14 months then went back for the big bike taster. After that I done my DAS through Phoenix. It was very easy to book everything was clear and easy. A massive shout out to Julian, amazing instructor and a credit to the company.

30 June 2026
Rated 5 out of 5 stars

CBT course

I would like a Big thanks for Phill, Kate and Pinky for today CBT course. Wonderful guys made my day stress free. I really enjoyed the course thanks to them. Highly recommended

30 June 2026
Unprompted review
Rated 5 out of 5 stars

Did my CBT training today

Did my CBT training today. Really great experience and Jorge is an amazing instructor. His instructions were very helpful and clearly. Highly recommended

30 June 2026
Unprompted review
Rated 5 out of 5 stars

Its all about the instructor

Its all about the instructor, Ben was awesome, patient, and very thorough. You can see and hear he is passionate about bikes. Extremely friendly too...if you're going to learn come here.

30 June 2026
Unprompted review
Rated 5 out of 5 stars

Instructors were great

I did a Try Ride and a pre-CBT before my actual CBT, all with Phoenix. These courses really helped and gave me great confidence. Liam and David were both really supportive and they never made me feel stupid! I would highly recommend Phoenix to anyone.

26 June 2026
Unprompted review

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