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Phoenix Motorcycle Training Reviews 

9,355
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 1,118 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff and instructors for their exceptional helpfulness, patience, and extensive knowledge. Many highlight their friendly, supportive approach, making the learning process enjoyable and stress-free. The overall service and user experience are frequently described as excellent, helping many achieve their goals, often passing tests on the first attempt. Reviewers appreciate the clear, thorough, and tailored instructions, ensuring a comprehensive understanding of the material. The training is often noted for being effective and engaging, contributing to a positive learning environment. Additionally, the company's modern, well-maintained motorcycles are recognized as ideal for training.

What people talk about most

Staff

Consumers find staff to be positive, with many reviewers describing instructors as helpful, patient, and... See more

User experience

Users describe positive interactions with user experience, highlighting the helpfulness and patience of the... See more

Instructions

People report positive experiences with instructions, highlighting that they are consistently clear, easy to... See more

Service

Reviewers highlight positive aspects of service, consistently praising the professionalism and expertise of... See more

Product

Reviewers mention positive feedback about the product, with many highlighting the excellent condition and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Really enjoyed my CBT training with Phoenix. Everything was made clear, the staff are more than pleasant and helpful with any questions and there was no pressure through learning. JB who did our CBT w... See more

Company replied

Rated 5 out of 5 stars

It was my first CBT and I found the instructors to be extremely helpful and patient. I was made to feel at ease practicing at the base and during my trip on the roads corrections I needed to make w... See more

Company replied

Rated 5 out of 5 stars

Phoenix Chippenham provide Top Notch Motorcycle Training. I took a DAS course at Chippenham and can't say enough good things about the experience. Lisa on the admin side was on top of bookin... See more

Company replied

Rated 5 out of 5 stars

I had the most amazing and enjoyable time at Phoenix. The instructors go above and beyond to help support and educate you on how to ride, and how to ride safely . It was truly one of the best exp... See more

Company replied


Company details

  1. Motorcycle Driving School
  2. Motorcycle Dealer

About Phoenix Motorcycle Training

Written by the company

Phoenix Motorcycle Training is the UK’s Highest Rated Training School, providing quality motorcycle lessons at competitive prices across the UK. All motorcycle instructors are trained to Level 3 Motorcycle Rider Training Instructor (MRTI) level. Riders who train with us benefit from our adaptable and supportive training techniques.

Our motorcycle training centres offer motorcycle CBT courses, CBT renewal training, motorcycle training for Mod 1 and Mod 2 of the UK motorcycle licence test and teach students how to ride a motorcycle safely, confidently and competently on UK roads. With motorcycle training schools across the UK, there is sure to be a training centre near you!

When you learn to ride a motorbike with us, you’ll reach test standards in the shortest and most cost-effective way possible.

Contact info

Promotion box for Phoenix Motorcycle Training

Compulsory Basic Training (CBT)

CBT is where your motorcycling journey starts! Courses from £170

4.9

Excellent

TrustScore 5 out of 5

9K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 78% of negative reviews

Typically replies within 24 hours

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4.9

All reviews

(9,355)

1,115 reviews in the last 12 months

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Rated 5 out of 5 stars

Great experience

Great experience! Ci put me, a very nervous-never been on a bike before-scaredy cat, at ease and explained everything clearly along the way. I left feeling very proud of myself and holding a CBT certificate! Thank you so much! Will definitely be requesting Ci when the time comes to complete my full license.

28 July 2026
Rated 5 out of 5 stars

Was a great day

Was a great day, great experience, Steve, Sam and Nick amazing instructors. I loved every minute, great fun. I rather recommend. Thank you so much for the patience, professionalism

29 July 2026
Rated 5 out of 5 stars

Great tuition / instruction and a…

Great tuition / instruction and a professional and friendly approachable instructors

28 July 2026
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Reply from Phoenix Motorcycle Training

Thank you for your wonderful feedback. We're delighted to hear you found the tuition and instruction to be of such a high standard. Our team takes pride in being professional, friendly, and approachable throughout the learning experience.

Rated 5 out of 5 stars

Nic MacMillan makes it worth doing

My 3rd time doing a CBT and whilst the general content was the same I want to highlight Nic MacMillan my instructor. He was clearly experienced and kept the training flowing. Even though he had 3 trainees on his own I felt we all got full attention. Would highly recommend. I am considering looking at my full licence now which I want before.

28 July 2026
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Reply from Phoenix Motorcycle Training

Thank you for your fantastic review and for choosing us again for your CBT training. We're delighted Nic made such a positive impression and ensured everyone received individual attention. Best of luck with your full licence—we'd be delighted to help you achieve it!

Rated 5 out of 5 stars

Great instructor

Great instructor. Cai was a top bloke and made the day informative and interesting.
If you want to get on 2 wheels, go with these guys.

21 July 2026
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Reply from Phoenix Motorcycle Training

Thank you for your fantastic review! We're delighted to hear Ci made the day both informative and enjoyable. We'll be sure to pass on your kind words. Best of luck on your two-wheel journey, and ride safe! 🏍️😊

Rated 5 out of 5 stars

Great stuff from Andrew and jorge

Great stuff from Andrew and jorge, excellent

28 July 2026
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Reply from Phoenix Motorcycle Training

Thank you for your feedback. We’re delighted to hear that Andrew and Jorge provided such an excellent experience. We’ll be sure to share your kind comments with them—they’ll be thrilled to know their efforts were appreciated.

Rated 5 out of 5 stars

Gareth was extremely nice and patient…

Gareth was extremely nice and patient and made everything look so easy !!!
Many, many thanks again !!!
Bogdan N

27 July 2026
Unprompted review
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Reply from Phoenix Motorcycle Training

Thank you, Bogdan, for your wonderful feedback. We're delighted to hear that Gareth was so patient, friendly, and helpful, making the process seem effortless. Your kind words are greatly appreciated and will be shared with him.

Rated 5 out of 5 stars

Done my cbt yesterday Ben was my…

Done my cbt yesterday Ben was my instructor at Enfield said he works in Enfield, Milton Keynes and there was somewhere else but I forgot but he was a good instructor passed me had a good little laugh whilst I was there I don’t know how but you could call up to probably get him as your instructor would be worth it

27 July 2026
Unprompted review
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Reply from Phoenix Motorcycle Training

Thank you for your fantastic review! We're delighted to hear you enjoyed your CBT and that Ben made the experience both enjoyable and informative. Congratulations on passing, and we’ll be sure to pass your kind words on to him. Ride safe and enjoy your journey on the road! 🚀🏍️

Rated 5 out of 5 stars

Really pleased

Really pleased, I was quite nervous about the training but you made it a very enjoyable and rewarding experience

19 July 2026
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Reply from Phoenix Motorcycle Training

Thank you for your kind feedback. I’m delighted to hear you enjoyed the training and that we could help put your nerves at ease. Your positive comments are greatly appreciated and mean a lot.

Rated 5 out of 5 stars

Great team

Great team. Very supportive even if you dont pass first time. They never make you feel bad and encourage you to try again. Genuinely a friendly understanding team.

7 August 2025
Unprompted review
Phoenix Motorcycle Training logo

Reply from Phoenix Motorcycle Training

Thank you for your wonderful feedback. We’re delighted to hear you felt supported and encouraged throughout your journey. Our team is committed to creating a friendly, understanding environment where everyone feels confident to keep trying and succeed.

Rated 5 out of 5 stars

Great Experience

Friendly experienced team of instuctors, plenty of loan kit and new bikes, all that you need to learn...

26 July 2026
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Reply from Phoenix Motorcycle Training

Thank you for your wonderful review! We're delighted to hear you enjoyed learning with our friendly, experienced instructors and appreciated the loan kit and new bikes. We look forward to supporting your riding journey further! 🏍️😊

Rated 5 out of 5 stars

Recent A license..

Ive recently done my full A license with Phoenix, after previously doing my A2 and 2x CBTs with them.

I have never had an issue - the office staff are fantastic, helping out with needing to move a date, confirming what I needed to bring with me as it was a progressive license, as well as just being really nice on the phones and emails.

I have now met Sean, Will, Chris, Emma [although I believe she has now left] and briefly Jorge from the Bristol/Bath departments.
Theyre funny when you're having a natter, and informative when also needed - definitely helps calm the nerves and provides the reassurance when needed.

I can never recommend Phoenix enough, I have had nothing but brilliant times here.

24 July 2026
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Reply from Phoenix Motorcycle Training

Thank you for your continued trust in Phoenix and for choosing us throughout your riding journey, from CBT to your full A licence. We're delighted our team could support and reassure you along the way. Congratulations on passing, and we wish you many safe and enjoyable miles ahead! 🏍️👏

Rated 5 out of 5 stars

My instorctors for cbt

My instructors for training on campus & on the road were very paitent and thorrow throughout the whole cbt, gained my confidence up a bit more when on the road since. Taking the advice that was given to me!

25 July 2026
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Reply from Phoenix Motorcycle Training

Thank you for your wonderful feedback. We’re delighted to hear our instructors were patient and thorough throughout your CBT training. It’s great to know their guidance helped build your confidence on the road. Ride safe! 🏍️👏

Rated 5 out of 5 stars

Done my CBT with Harry....

Done my CBT with Harry he was brilliant and very patience with the group, explained everything very simply, and what happens when and why

Made it feel a very enjoyable experience, nerves eased very quickly

Good instruction and adjustment advice on the road ride

Will definitely be back next year to do my Mod 1 and 2

19 July 2026
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Reply from Phoenix Motorcycle Training

Thank you for your fantastic review! We're delighted to hear Harry helped make your CBT such an enjoyable and confidence-boosting experience. We’ll pass on your kind words and look forward to welcoming you back for your licence training next year. Safe riding! 🏍️😊

Rated 5 out of 5 stars
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Reply from Phoenix Motorcycle Training

Thank you for your positive feedback! We're delighted to hear you found the training in-depth and valuable. It's great to know the content met your expectations and supported your learning experience. We appreciate your comments.

Rated 5 out of 5 stars

All the staff are very friendly and…

All the staff are very friendly and patient with all,

25 July 2026
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Reply from Phoenix Motorcycle Training

Thank you for your kind feedback. We’re delighted to hear that our staff were friendly and patient. Providing a welcoming and supportive experience for everyone is very important to us, and your comments are greatly appreciated.

Rated 4 out of 5 stars

Satisfactory

Great instructors

25 July 2026
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Reply from Phoenix Motorcycle Training

Thank you for your feedback! We’re delighted to hear you found the instructors great. Your kind words are truly appreciated. We hope to welcome you again soon.

Rated 5 out of 5 stars

Best experience ever !

Best experience ever !
The environment was very welcoming. The level of teaching from the instructors helped me to pass my tests on the first go!! Want to thank you all of Pheonix Sidcup staff and instructors for making this long awaited riding dream possible!
If you want:
An amazing environment..
Learning about how to ride a bike safely..
Having a few laughs in between..
This is definitely the place !!

25 July 2026
Phoenix Motorcycle Training logo

Reply from Phoenix Motorcycle Training

Thank you so much for your wonderful review! We're delighted to hear you felt welcomed and achieved your goal of passing first time. Congratulations on making your riding dream a reality—we wish you many safe and enjoyable miles ahead! 🏍️😊

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