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Phoenix Motorcycle Training Reviews 

9,335
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 1,111 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff and instructors for their exceptional patience, friendliness, and deep knowledge, making the learning process enjoyable and effective. Reviewers often highlight the clear, tailored instructions and well-structured courses, which contribute to a smooth and confident learning experience. Many people appreciate the modern, well-maintained bikes and the overall excellent service, leading to high success rates for tests. Consumers frequently mention feeling at ease and gaining significant confidence, even those who were initially nervous or had no prior experience. The training is described as professional and supportive, with many recommending the company for its outstanding guidance.

What people talk about most

Staff

Customers had positive experiences with staff, consistently praising their friendliness, patience, and clear... See more

User experience

Consumers find the user experience to be overwhelmingly positive, often highlighting the instructors'... See more

Instructions

Users describe positive interactions with instructions, finding them clear, easy to understand, and very... See more

Service

Clients share positive opinions on service, with many reviewers describing their experiences as fantastic and... See more

Product

People report positive experiences with the product, highlighting that the bikes are top-of-the-range,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

From booking my CBT to taking my Mod1 &Mod2 has take over 12 months due to my lack of experience on a motorcycle. The training and knowledge which Phoenix advise and the instructors in Wigan (Nick & J... See more

Rated 5 out of 5 stars

Steve B was the instructor that delivered our CBT session. He was calm, patient, and tailored the session to our existing knowledge while ensuring we understood all the important safety info. He was t... See more

Rated 5 out of 5 stars

Lovely friendly staff. Was trained by Greg and Karen, both patient, excellent teachers. Karen really helped my daughter who was quite anxious and she made her feel at ease. Went on the road with Kare... See more

Rated 5 out of 5 stars

I would like to start by saying I had never touched a motorbike before, I was scared of the sound they made and on my first pre CBT lesson I didn’t move the bike…anyway Ben got me to my CBT in 3 les... See more


Company details

  1. Motorcycle Driving School
  2. Motorcycle Dealer

About Phoenix Motorcycle Training

Written by the company

Phoenix Motorcycle Training is the UK’s Highest Rated Training School, providing quality motorcycle lessons at competitive prices across the UK. All motorcycle instructors are trained to Level 3 Motorcycle Rider Training Instructor (MRTI) level. Riders who train with us benefit from our adaptable and supportive training techniques.

Our motorcycle training centres offer motorcycle CBT courses, CBT renewal training, motorcycle training for Mod 1 and Mod 2 of the UK motorcycle licence test and teach students how to ride a motorcycle safely, confidently and competently on UK roads. With motorcycle training schools across the UK, there is sure to be a training centre near you!

When you learn to ride a motorbike with us, you’ll reach test standards in the shortest and most cost-effective way possible.

Contact info

Promotion box for Phoenix Motorcycle Training

Compulsory Basic Training (CBT)

CBT is where your motorcycling journey starts! Courses from £170

4.9

Excellent

TrustScore 5 out of 5

9K reviews

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Asks customers to review

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Replied to 78% of negative reviews

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4.9

All reviews

(9,335)

1,091 reviews in the last 12 months

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Rated 5 out of 5 stars

Really enjoyed my CBT training with…

Really enjoyed my CBT training with Phoenix. Everything was made clear, the staff are more than pleasant and helpful with any questions and there was no pressure through learning. JB who did our CBT was a good laugh, laid back and very informative and clearly has plenty if motorcycle experience.

24 July 2026
Rated 5 out of 5 stars

Brilliant CBT test centre

Brilliant CBT test centre. Had john and he really knows his stuff. Made it easy to pick up and learn. Very enjoyable day. Definitely recommend this place.

24 July 2026
Rated 5 out of 5 stars

Mod 2 test day…

I did a Mod 2 test with Phoenix Motorcycle training. Pete was professional and chilled out and got myself and another chap through the test no problem. I was riding a brand new bike which was nice. The rides to and from the test centre were fun too which toped off the day.

24 July 2026
Rated 5 out of 5 stars

Excellent.

The two trainers through out the day was excellent. Both kept the course entertaining and informative.
Willing to take time to go over anything that anyone was unsure on.
Definitely would recommend.

23 July 2026
Rated 5 out of 5 stars

Great company

Great company , the instructors are all very helpful and go in depth where you need to be and relaxed to make the whole process easy and stressfree

17 July 2026
Rated 5 out of 5 stars

Super professional & efficient Training!

Very Grateful for the amazing instructors and staff at Phoenix for helping me get my motorcycle license.
Over the course of 2 years, I got my CBT training, first experience of riding a bigger bike and mod1 and mod2 training and test preparation under the watchful eyes of some very knowledgable, patient and easy going instructors.
The staff are super helpful with their advice over the phone and helping book courses tailored for individual needs. Would highly recommend them to anyone looking to get their licenses at ANY level.

17 July 2026
Rated 5 out of 5 stars

First class Motorcycle Training School

This motorcycle training school is the muts nuts! :) Having done a CBT previously, the difference in the quality of tuition was remarkable.
The whole experience with Chippenham Phoenix was brilliant from start to finish. I can not fault the professionalism of all their friendly staff, the standard of both their tuition and their motorcycles, and the training school in general.
I now feel very excited about moving forward with my motorcycling, having found the right guys to get me there.
Thank you to everyone for making it such an informative and fun day :)

22 July 2026
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Reply from Phoenix Motorcycle Training

Thank you so much for your fantastic review! We're delighted you noticed the difference in our training and enjoyed your experience with the team. Wishing you every success on your motorcycling journey, and we look forward to seeing you again soon. Ride safe! 🏍️😊

Rated 5 out of 5 stars

Learnt alot

Everyone knows ‘ mirror, signal, manoeuvre’ well now I have ‘ lifesaver and p1,p2 and p3 etched into my brain. Very thorough training, learnt loads even though I’ve ridden before, thanks for a great day 👍🏼

19 July 2026
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Reply from Phoenix Motorcycle Training

Thank you for the fantastic review! We're delighted you found the training so thorough and picked up so much, even with previous riding experience. Sounds like lifesavers and P1, P2, P3 have really stuck! Ride safe and enjoy the road ahead. 👍🏼🏍️

Rated 5 out of 5 stars

Thoroughly enjoyable experience all round

It was my first CBT and I found the instructors to be extremely helpful and patient.
I was made to feel at ease practicing at the base and during my trip on the roads corrections I needed to make were explained to me clearly until I had mastered what I needed to be doing.

Thoroughly enjoyable experience all round.

16 July 2026
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Reply from Phoenix Motorcycle Training

Thank you for your fantastic review. We're delighted your first CBT was such a positive experience. Our instructors take pride in providing patient, clear guidance, and we're pleased you felt confident, supported, and enjoyed the training throughout.

Rated 5 out of 5 stars

Instructors are amazing and very…

Instructors are amazing and very patient. They take excellent care of you and get you through. Highly recommend

23 July 2026
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Reply from Phoenix Motorcycle Training

Thank you so much for your wonderful feedback. We're delighted to hear that our instructors made you feel supported and cared for throughout your training. Your recommendation means a great deal to us, and we wish you every success moving forward.

Rated 5 out of 5 stars

Phoenix Chippenham provide Top Notch…

Phoenix Chippenham provide Top Notch Motorcycle Training.

I took a DAS course at Chippenham and can't say enough good things about the experience. Lisa on the admin side was on top of booking and payments and super helpful with I needed to rearrange dates. She really worked hard and was incredibly flexible.

The instructors themselves were incredible. All very knowledgeable and and experienced. They were encouraging, supportive and dedicated to giving me what I needed to get through the course.

I highly recommend them and now that I've earned my license I will be back for advanced rider training in the future.

Thanks!

22 July 2026
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Reply from Phoenix Motorcycle Training

Thank you for your fantastic review! We're delighted to hear you had such a positive DAS experience at Chippenham. We'll be sure to pass your kind words on to Lisa and the instructors. Congratulations on earning your licence, and we look forward to welcoming you back for advanced rider training soon! 🏍️👏

Rated 5 out of 5 stars

First time rider (CBT) Excellent experience!

I did my CBT and was initially nervous having never ridden any form of motorcycle, however the staff/instructors here were extremely helpful. They were polite, pointed out errors in a positive manner and had plenty of banter as well as being very informative. Highly recommend.

18 July 2026
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Reply from Phoenix Motorcycle Training

Thank you for your fantastic review! We're delighted we could help build your confidence from the start. Our instructors pride themselves on creating a friendly, supportive learning environment. Ride safe, and thank you for the recommendation! 🏍️😊

Rated 5 out of 5 stars

Great training at pheonix at Sidcup…

Great training at pheonix at Sidcup really genuine friendly staff from booking to the actual training centre staff

22 July 2026
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Reply from Phoenix Motorcycle Training

Thank you for your wonderful feedback. We're delighted to hear you had a great experience at Phoenix Sidcup. Our team takes pride in providing friendly, genuine support from booking through to training delivery. We appreciate your recommendation.

Rated 5 out of 5 stars

Fantastic experience with the…

Fantastic experience with the instructors! Especially Sam! Very friendly and informative throughout. I would recommend to anyone wanting to learn!

22 July 2026
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Reply from Phoenix Motorcycle Training

Thank you for your wonderful feedback! We're delighted to hear you had such a fantastic experience. Sam will be thrilled to receive your kind words. We truly appreciate your recommendation and wish you every success in your learning journey!

Rated 5 out of 5 stars

I had the most amazing and enjoyable…

I had the most amazing and enjoyable time at Phoenix.
The instructors go above and beyond to help support and educate you on how to ride, and how to ride safely .
It was truly one of the best experiences of my life and can not thank them all enough.
Karen , Chris , Sam and Peter Forster I owe a huge thank you to, for keeping me going and supporting me.
Despite my own struggles and doubts they always put a smile on my face and gave me the determination to keep going and I could do it.

22 July 2026
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Reply from Phoenix Motorcycle Training

Thank you for such a wonderful review. We're delighted you had such an enjoyable experience at Phoenix. Karen, Chris, Sam and Peter will be thrilled to hear your kind words. Congratulations on overcoming your doubts—your determination and positivity made all the difference. Ride safe and we hope to see you again soon! 🏍️✨

Rated 5 out of 5 stars

Did my CBT with Harry yesterday and he…

Did my CBT with Harry yesterday and he was absolutely brilliant. He was a very calming presence to what could have been quite a stressful day. Would highly recommend to anyone who is starting their bike journey.

22 July 2026
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Reply from Phoenix Motorcycle Training

Thank you for your wonderful review. We're delighted to hear Harry helped make your CBT such a calm and positive experience. We'll be sure to pass on your kind words, and we wish you every success on your biking journey! 🚲🏍️

Rated 5 out of 5 stars

Really comprehensive introduction to…

Really comprehensive introduction to motorbikes from our excellent and personable instructor, Ci. Had never ridden a motorbike before, but by the end of the day we were taking a lovely ride through the countryside, supported the whole way. Super clear instructions throughout from the very welcoming staff, fully recommend Phoenix Motorcycle Training.

21 July 2026
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Reply from Phoenix Motorcycle Training

Thank you for your fantastic review! We're delighted to hear Ci and the team helped make your first motorcycling experience such an enjoyable one. Congratulations on your progress, and we hope to see you again soon. Safe riding! 🏍️😊

Rated 5 out of 5 stars

Very helpful instruction the whole day…

Very helpful instruction the whole day , patience when needed and also a good kick up the backside when need be . Not too strict not too lenient. Great learning atmosphere. Would come again.

21 July 2026
Unprompted review
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Reply from Phoenix Motorcycle Training

Thank you for your fantastic feedback. We're delighted you enjoyed the balance of support, encouragement, and challenge throughout the day. Creating a positive learning atmosphere is our goal, and we’re glad you’d join us again.

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