Phoenixliving Reviews 12

TrustScore 4.5 out of 5

4.4

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4.4

Excellent

TrustScore 4.5 out of 5

12 reviews

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Rated 5 out of 5 stars

Celia is kind

Celia is kind, reliable and an amazing landlord, who genuinely cares about her tenants. Everything has always been smooth, stress free and super welcoming. I’ve been with phoenix living for short stays and long term and I’ve never been disappointed. As someone who started living independently very young for dance college, Celia always went above and beyond to ensure it was a home rather than somewhere to stay. Could recommend more ⭐️

21 August 2025
Unprompted review
Rated 5 out of 5 stars

My Tenancy at 120

I stayed in Number 120 for 2 years and honestly couldn’t have asked for better accommodation. Celia is an incredible landlord who truly takes pride in her work, and nothing was ever too much trouble for her. The facilities were great, everything was always well looked after, and it really felt like a home. I would highly recommend staying here to anyone looking for perfect accommodation with a caring and attentive landlord! Would highly recommend⭐️

12 July 2025
Unprompted review
Rated 5 out of 5 stars

A well-managed flat with great amenities — would recommend!

I lived in a shared flat on Aigburth Road in Liverpool, and overall my experience with the landlord was really positive.

The process from the initial viewing to actually signing the tenancy agreement was a bit lengthy, but everything came together in the end — the deposit was handled properly, monthly rent payments went smoothly, and most importantly, my deposit was returned in full after moving out. That peace of mind is worth a lot.

During my tenancy, the company looked after the property really well. Whenever something broke or needed attention, it was dealt with promptly. There was even a regular cleaning service for the flat, which was an incredibly convenient touch that I genuinely appreciated.

Rent prices in Liverpool are quite high in general, which is a shame, but for what I paid I got a lovely flat share with a fantastic kitchen and a great bathroom — so it felt worthwhile in the end.

All in all, a great experience. I'd recommend this landlord to anyone looking for a well-managed property in Liverpool.

3 April 2026
Unprompted review
Rated 5 out of 5 stars

Amazing landlord and beautiful house

Beautifully decorated and thought out house, with a really active landlord. Celia was always willing to go the extra mile to support us as tenants, including hosting pizza nights for tenants! Very helpful with the minor issues within the house.

11 August 2025
Unprompted review
Rated 5 out of 5 stars

Would recommend!

The property was beautifully-refurbished. Celia and team were really welcoming and helpful throughout my stay

8 February 2026
Unprompted review
Rated 5 out of 5 stars

The house was well designed and…

The house was well designed and comfortable. It was well managed. I had no major issues throughout the time I lived there, and any questions or requests were handled well. It was a convenient and very reliable place to stay.

3 January 2026
Unprompted review
Rated 5 out of 5 stars

Great landlord!

Celia was a great landlord! Had fab communication with us and a lovely house to live in.

10 May 2026
Unprompted review
Rated 5 out of 5 stars

Exceptional company/landlord

Exceptional company/landlord. Well looked after and maintained property. Things were fixed/improved promptly. They even organised a pizza night to help us meet other property tenants and bought an additional fridge freezer when we suggested the one we had was getting a little cramped. Couldnt ask for more than that. 5 star. Would recommend.

10 May 2026
Unprompted review

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