Very quick turnaround from initial phone call to an ultrasound in Banstead and then an email with all photos and full details of all issues. Very professional and parking was easy. Will certainly s... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I attended ultrasound scanning in C. London clinic. Gwen is absolutely professional. She explained every observation during scanning and is very patient in answering my questions. She gave advices to... See more
Relaxed experience, very well taken care of. Sonographer Elham was fantastic. Explained next steps for me and took the time to answer my husband's questions on the phone. Report received quickly with... See more
Company replied
I visited the clinic again as I just love the service they provide. This time I had the most wonderful gentleman do my scan - so thorough and wonderfully caring. He suggested a second scan and I’m gla... See more
Company replied
Company details
Written by the company
Phoenix Ultrasound Clinic is a trusted private ultrasound clinic in the UK, offering a full range of high-quality diagnostic ultrasound scans in a comfortable, patient-focused environment. We specialise in: - Pregnancy Scans (including early pregnancy, gender, growth, and wellbeing scans) - Women’s Health Scans (pelvic, abdominal, breast, and fertility assessments) - Men’s Health Scans (abdominal, prostate, testicular, and urinary system evaluations) - Vascular Doppler Scans (including DVT, carotid artery, and peripheral vascular assessments) - MSK (Musculoskeletal) Scans for joint, tendon, and soft tissue issues - Shear Wave Elastography for advanced liver and tissue stiffness evaluation Our team of highly experienced sonographers and clinicians use the latest ultrasound technology to deliver fast, accurate, and reliable results — often with same-day appointments and reports. At Phoenix Ultrasound, we are committed to providing clear answers and peace of mind with every scan, ensuring all patients are treated with care, respect, and professionalism.
Contact info
1 Portpool Lane, London, EC1N 7UU, EC1N 7UU, London, United Kingdom
- 020 3318 1373
- Contact@phoenix-ultrasound.co.uk
- phoenix-ultrasound.co.uk
4.9
Excellent
387 reviews
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Replied to 100% of negative reviews
Typically takes over 1 month to reply
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Staff were professional and polite.Very…
Staff were professional and polite.Very reassuring.Easy to book and easy to find.
17 August 2026
Reply from Phoenix Ultrasound
Thank you for your lovely review.
We’re really pleased you had such a positive experience with us.
Your feedback means a lot to the team at Phoenix Ultrasound.
What a fantastic experience
What a fantastic experience. Everyone was so supportive and friendly and professional. Would definitely recommend and come again.
17 August 2026
Unprompted review
Reply from Phoenix Ultrasound
Thank you very much for your kind review.
We’re delighted to hear that you had such a positive experience with our team.
Your recommendation is greatly appreciated, and we look forward to welcoming you back to Phoenix Ultrasound in the future.
Reply from Phoenix Ultrasound
Thank you for leaving us a review.
We are glad we could accommodate you on short notice and get your scan results over without delay.
Making the process fast and stress-free for our patients is always top priority for us at Phoenix Ultrasound.
We really appreciate your feedback.
Great place to get an ultrasound
Great place to get an ultrasound. Both the doctor and his assistant were the most courteous, polite and professional people. Highly recommended.
5 August 2026
Reply from Phoenix Ultrasound
Thank you so much for leaving us a review.
Hearing such wonderful feedback about our clinical team truly brightens our day.
Treating every patient with dignity, warmth, and high standards of care is central to our mission at Phoenix Ultrasound.
Your recommendation means a lot to our entire team.
Reply from Phoenix Ultrasound
Thank you for taking the time to leave us a rating.
We truly appreciate your support.
From easy online booking to very next…
From easy online booking to very next day appointment. Diagnosed with Leiden V mutation at early age I was thinking of vein ultrasound for some time. I am glad I found this clinic as SVT was found and undergoing treatment. Dr. Simran Kaur was amazing, she patiently listened and took great care, I had report within couple of hours from visiting the clinic. The clinic is also easy to find and short walk distance from the Holborn underground. Would definitely recommend this clinic.
12 August 2026
Unprompted review
Reply from Phoenix Ultrasound
Thank you so much for the detailed feedback.
Getting clear answers on a health concern you've been carrying for a while is a huge relief, and we're so glad you were able to get seen so quickly.
Our sonographer will be so pleased to hear her attentive approach helped you feel looked after throughout the appointment.
It's also great to know our location near Holborn station made your trip into Phoenix Ultrasound hassle-free.
We really appreciate your recommendation and wish you all the very best with your ongoing treatment.
Reply from Phoenix Ultrasound
Thank you for sharing your experience.
Hearing that you felt reassured and well-informed throughout your appointment means everything to us.
We're so glad we could give you complete peace of mind.
thank you for your excellent service …
It was truly a pleasure to interact with such a helpful and courteous team.
16 August 2026
Reply from Phoenix Ultrasound
Thank you for sharing such a lovely message.
It’s wonderful to know our team made your visit so pleasant and stress-free.
We really appreciate your kind feedback.
Excellent Service
From the booking process to the overall service and professionalism, I had an excellent experience. I made my booking on Saturday afternoon, and within just a few minutes, my booking for the following morning (Sunday) was confirmed. Thank you to the Phoenix team for such a smooth and professional service.
16 August 2026
Unprompted review
Reply from Phoenix Ultrasound
That quick turnaround over the weekend is exactly how medical appointments ought to work.
Sorting out an appointment on a Saturday and getting scanned Sunday morning saves so much unnecessary waiting around.
The front-desk and clinical staff will be delighted to see your note.
Thanks for taking a moment to share how easy the whole process was for you.
Full abdominal scan
Had a private scan, as doctors weren’t listening to my symptoms and they found a 11cm mass in pelvis, hopefully benign 🤞 but I’m glad to have some answers for my pain. Doctors are now listening and have booked me for an MRI. Very thorough and repost was back the same day. Really recommend them.
15 August 2026
Unprompted review
Reply from Phoenix Ultrasound
Dealing with unexplained pain is exhausting, so we are glad we could help you finally get some clarity.
Having clear results in hand makes all the difference when advocating for your own health and moving things forward with your doctor.
Our team is keeping everything crossed for positive news with your upcoming MRI.
Thank you for trusting us during such a stressful time, and we wish you all the very best with your next steps.
Faultless
We are glad we chose their ultrasound facility at Banstead. The service, efficiency and care could not be better. A positive experience all round.
15 August 2026
Unprompted review
Reply from Phoenix Ultrasound
Choosing a clinic can feel like a bit of a leap, so hearing you were glad you picked our Banstead spot is brilliant.
The entire local team works hard to make sure visits go smoothly from the moment you walk through the doors.
We really appreciate you letting others know how your appointment went.
Wishing you all the very best!
Excellent Service
Excellent service - my first time at Phoenix Ultrasound. Booked a same day appointment, easy parking, polite and friendly staff, and the consultant I saw was professional, friendly and explained everything well throughout my appointment. Given an ‘all clear’ diagnosis at the end of the appointment, and then immediately emailed scan results afterwards. Very impressed and I shall return in future if required. Worth every penny for the peace of mind!
14 August 2026
Unprompted review
Reply from Phoenix Ultrasound
It is great to hear that everything went without a hitch, right from finding a parking spot to chatting with the consultant.
Knowing you felt so well looked after on your first visit with us really means a lot.
Thanks for giving us a shout-out!
We went for reassurance scan due to NHS…
We went for reassurance scan due to NHS telling us our baby’s head was a bit smaller than it should be. The service and attention we got was like nothing we had experienced so far! We were so well looked after , everyone was so welcoming and polite and most of all we got what we went for - the reassurance we needed! Everything was fine with our baby and as a bonus we got a little teddy with recording of her heartbeat , so many pictures and videos of her .. absolutely priceless!! I would do it again tomorrow!!
15 August 2026
Unprompted review
Reply from Phoenix Ultrasound
Thank you so much for sharing such a lovely review.
We’re thrilled that your visit gave you the reassurance you were hoping for, and we’re delighted everything was looking well with your little one.
Wishing you all the very best for the rest of your pregnancy, and we hope you enjoy those precious memories!
Fantastic Service
I visited the clinic again as I just love the service they provide. This time I had the most wonderful gentleman do my scan - so thorough and wonderfully caring. He suggested a second scan and I’m glad I took his advice as he did discover something - I never fail to be impressed by the wonderful staff at Phoenix.
12 August 2026
Unprompted review
Reply from Phoenix Ultrasound
Thank you for coming back to Phoenix Ultrasound and for your continued trust in our team.
We’re especially pleased that the additional scan proved worthwhile, and we’re grateful for your confidence in our sonographers.
Your kind words mean a great deal to all of us.
Made to feel comfortable explained…
Made to feel comfortable explained what was happening immediate results
Would definitely recommend
12 August 2026
Unprompted review
Reply from Phoenix Ultrasound
Thank you for your kind review.
We’re delighted you felt comfortable and well looked after throughout your visit.
We really appreciate your recommendation and your support for Phoenix Ultrasound.
A positive experience at a worrying time
Having visited A&E over a weekend I was not able to have a scan for the pain in my calf (suspected by me to be DVT) but the wonderful Phoenix Ultrasound were able to book me in that afternoon and was given a very thorough scan from the top of my leg to my ankle by the lovely ultrasound practitioner Gwen Williams who put my mind at rest. I was emailed the whole report including the images so that I could inform the hospital and GP. I would thoroughly recommend them.
9 August 2026
Reply from Phoenix Ultrasound
Thank you for sharing your experience.
We’re very pleased that we could see you promptly and provide some reassurance at what must have been a worrying time.
We’ll be sure to pass your kind words on to Gwen.
Thank you for recommending Phoenix Ultrasound.
Really efficient and fantastic to be…
Really efficient and fantastic to be able to have the scan so quickly
12 August 2026
Unprompted review
Reply from Phoenix Ultrasound
Thank you for your kind review.
We’re delighted we could see you so quickly and make the process as straightforward as possible.
Thank you for choosing Phoenix Ultrasound!
Very friendly staff explained…
Very friendly staff explained everything
in detail very relaxed environment would definitely recommend them
12 August 2026
Unprompted review
Reply from Phoenix Ultrasound
Thank you for your lovely review.
We’re so pleased you felt comfortable and at ease during your visit.
We really appreciate your recommendation and your support for Phoenix Ultrasound.
Perfect experience and was left…
Perfect experience and was left reassured and at ease .
10 August 2026
Reply from Phoenix Ultrasound
Thank you for your lovely review.
We’re delighted to know you left feeling reassured and at ease.
It was a pleasure to have you with us at Phoenix Ultrasound.
I had a very good experience with…
I had a very good experience with Phoenix Ultrasound service. The staff were professional, friendly and reassuring throughout the appointment. Everything was explained clearly, and I felt comfortable and well looked after. The service was efficient and caring, and I would definitely recommend them to others
8 August 2026
Unprompted review
Reply from Phoenix Ultrasound
Thank you for your wonderful review.
We’re delighted that you felt so well looked after by our team.
Providing a professional service while making our patients feel comfortable is very important to us.
We really appreciate your recommendation and your trust in Phoenix Ultrasound.
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