Very quick turnaround from initial phone call to an ultrasound in Banstead and then an email with all photos and full details of all issues. Very professional and parking was easy. Will certainly s... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I attended ultrasound scanning in C. London clinic. Gwen is absolutely professional. She explained every observation during scanning and is very patient in answering my questions. She gave advices to... See more
Relaxed experience, very well taken care of. Sonographer Elham was fantastic. Explained next steps for me and took the time to answer my husband's questions on the phone. Report received quickly with... See more
Company replied
I visited the clinic again as I just love the service they provide. This time I had the most wonderful gentleman do my scan - so thorough and wonderfully caring. He suggested a second scan and I’m gla... See more
Company replied
Company details
Written by the company
Phoenix Ultrasound Clinic is a trusted private ultrasound clinic in the UK, offering a full range of high-quality diagnostic ultrasound scans in a comfortable, patient-focused environment. We specialise in: - Pregnancy Scans (including early pregnancy, gender, growth, and wellbeing scans) - Women’s Health Scans (pelvic, abdominal, breast, and fertility assessments) - Men’s Health Scans (abdominal, prostate, testicular, and urinary system evaluations) - Vascular Doppler Scans (including DVT, carotid artery, and peripheral vascular assessments) - MSK (Musculoskeletal) Scans for joint, tendon, and soft tissue issues - Shear Wave Elastography for advanced liver and tissue stiffness evaluation Our team of highly experienced sonographers and clinicians use the latest ultrasound technology to deliver fast, accurate, and reliable results — often with same-day appointments and reports. At Phoenix Ultrasound, we are committed to providing clear answers and peace of mind with every scan, ensuring all patients are treated with care, respect, and professionalism.
Contact info
1 Portpool Lane, London, EC1N 7UU, EC1N 7UU, London, United Kingdom
- 020 3318 1373
- Contact@phoenix-ultrasound.co.uk
- phoenix-ultrasound.co.uk
4.9
Excellent
388 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Had a lift I could use
Had a lift I could use, did not have to wait for the appointment, all very good.
6 May 2026
Reply from Phoenix Ultrasound
Thank you very much for your kind review.
We truly appreciate you taking the time to share your experience with us. Your feedback means a great deal to our team and motivates us to continue delivering the highest standard of care.
It was our pleasure to look after you, and we look forward to welcoming you again whenever you need our services.
Regards
PHOENIX ULTRASOUND
Recommended.
Quick and personalised service. The lady that did my scan was helpful and kind. Recommended.
6 May 2026
Reply from Phoenix Ultrasound
Thank you very much for your kind review.
We truly appreciate you taking the time to share your experience with us. Your feedback means a great deal to our team and motivates us to continue delivering the highest standard of care.
It was our pleasure to look after you, and we look forward to welcoming you again whenever you need our services.
Regards
PHOENIX ULTRASOUND
Good service and friendly behavior
2 May 2026
Reply from Phoenix Ultrasound
Thank you very much for your kind words and feedback. We’re really pleased to hear that you found our service friendly and helpful. At Phoenix Ultrasound, we always strive to provide a professional and welcoming experience for all our patients. We truly appreciate your support and hope to see you again in the future.
Great service!
3 May 2026
Reply from Phoenix Ultrasound
Thank you very much for your kind review.
We truly appreciate you taking the time to share your experience with us. Your feedback means a great deal to our team and motivates us to continue delivering the highest standard of care.
It was our pleasure to look after you, and we look forward to welcoming you again whenever you need our services.
Regards
PHOENIX ULTRASOUND
Great service with friendly and…
Great service with friendly and professional staff who upon spotting a time critical matter, went out of their way to turn around a clinic letter immediately.
30 April 2026
Reply from Phoenix Ultrasound
Thank you very much for your kind review.
We truly appreciate you taking the time to share your experience with us. Your feedback means a great deal to our team and motivates us to continue delivering the highest standard of care.
It was our pleasure to look after you, and we look forward to welcoming you again whenever you need our services.
Regards
PHOENIX ULTRASOUND
Reply from Phoenix Ultrasound
Thank you very much for your kind review.
We truly appreciate you taking the time to share your experience with us. Your feedback means a great deal to our team and motivates us to continue delivering the highest standard of care.
It was our pleasure to look after you, and we look forward to welcoming you again whenever you need our services.
Regards
PHOENIX ULTRASOUND
Excellent Experience at Phoenix Ultrasound Clinic
We found Phoenix Ultrasound Clinic while searching on Google and chose to book based on their excellent reviews.
From the very first contact, the staff were polite, helpful, and reassuring. The receptionist was warm and welcoming on arrival, which immediately put me at ease.
The scan itself was carried out very professionally, and the staff made sure I was comfortable throughout. I also requested the results quickly, and they kindly provided the images straight after the scan, with the full report delivered later the same day.
I felt genuinely cared for from start to finish. A very professional and supportive clinic that I would highly recommend.
30 April 2026
Unprompted review
Reply from Phoenix Ultrasound
Thank you very much for your kind review.
We truly appreciate you taking the time to share your experience with us. Your feedback means a great deal to our team and motivates us to continue delivering the highest standard of care.
It was our pleasure to look after you, and we look forward to welcoming you again whenever you need our services.
Regards
PHOENIX ULTRASOUND
Reply from Phoenix Ultrasound
Thank you very much for your kind review.
We truly appreciate you taking the time to share your experience with us. Your feedback means a great deal to our team and motivates us to continue delivering the highest standard of care.
It was our pleasure to look after you, and we look forward to welcoming you again whenever you need our services.
Regards
PHOENIX ULTRASOUND
very friendly and professional
very friendly and professional. good central London location. Excellent price .
19 April 2026
Reply from Phoenix Ultrasound
Thank you very much for your kind review.
We truly appreciate you taking the time to share your experience with us. Your feedback means a great deal to our team and motivates us to continue delivering the highest standard of care.
It was our pleasure to look after you, and we look forward to welcoming you again whenever you need our services.
Regards
PHOENIX ULTRASOUND
Phoenix Ultrasound provides CIMT…
Phoenix Ultrasound provides CIMT test.This is very useful for people with cardiovascular problems. Dr Ali after my scan explained me my CVD status and explained me how to go about my heart issues.Overall I’m very satisfied .
29 April 2026
Reply from Phoenix Ultrasound
Thank you very much for your kind review.
We truly appreciate you taking the time to share your experience with us. Your feedback means a great deal to our team and motivates us to continue delivering the highest standard of care.
It was our pleasure to look after you, and we look forward to welcoming you again whenever you need our services.
Regards
PHOENIX ULTRASOUND
Ultrasound needed.
Great customer service - prompt, efficient, knowledgeable & understanding. Would highly recommend.
27 April 2026
Unprompted review
Reply from Phoenix Ultrasound
Thank you very much for your kind review.
We truly appreciate you taking the time to share your experience with us. Your feedback means a great deal to our team and motivates us to continue delivering the highest standard of care.
It was our pleasure to look after you, and we look forward to welcoming you again whenever you need our services.
Regards
PHOENIX ULTRASOUND
All perfect very professional service
All perfect very professional service
26 April 2026
Unprompted review
Reply from Phoenix Ultrasound
Thank you very much for your kind review.
We truly appreciate you taking the time to share your experience with us. Your feedback means a great deal to our team and motivates us to continue delivering the highest standard of care.
It was our pleasure to look after you, and we look forward to welcoming you again whenever you need our services.
Regards
PHOENIX ULTRASOUND
Reply from Phoenix Ultrasound
Thank you very much for your kind review.
We truly appreciate you taking the time to share your experience with us. Your feedback means a great deal to our team and motivates us to continue delivering the highest standard of care.
It was our pleasure to look after you, and we look forward to welcoming you again whenever you need our services.
Regards
PHOENIX ULTRASOUND
I had a really lovely experience at…
I had a really lovely experience at Phoenix ultrasound for my gender scan. They make a real fuss of you and also give you reassurance that your baby is doing well.
25 April 2026
Reply from Phoenix Ultrasound
Thank you very much for your kind review.
We truly appreciate you taking the time to share your experience with us. Your feedback means a great deal to our team and motivates us to continue delivering the highest standard of care.
It was our pleasure to look after you, and we look forward to welcoming you again whenever you need our services.
Regards
PHOENIX ULTRASOUND
A very good experience with Phoenix who…
A very good experience with Phoenix who gave me a same day appointment. A detailed report was received within less than 24 hours and I felt very reassured and informed during the process.
26 April 2026
Unprompted review
Reply from Phoenix Ultrasound
Thank you very much for your kind review.
We truly appreciate you taking the time to share your experience with us. Your feedback means a great deal to our team and motivates us to continue delivering the highest standard of care.
It was our pleasure to look after you, and we look forward to welcoming you again whenever you need our services.
Regards
PHOENIX ULTRASOUND
Very efficient service and clear…
Very efficient service and clear explanation of the findings on the day with a comprehensive report and images the next day.
22 April 2026
Unprompted review
Reply from Phoenix Ultrasound
Thank you very much for your kind review.
We truly appreciate you taking the time to share your experience with us. Your feedback means a great deal to our team and motivates us to continue delivering the highest standard of care.
It was our pleasure to look after you, and we look forward to welcoming you again whenever you need our services.
Regards
PHOENIX ULTRASOUND
Reply from Phoenix Ultrasound
Thank you very much for your kind review.
We truly appreciate you taking the time to share your experience with us. Your feedback means a great deal to our team and motivates us to continue delivering the highest standard of care.
It was our pleasure to look after you, and we look forward to welcoming you again whenever you need our services.
Regards
PHOENIX ULTRASOUND
Great service
Great service. Doctor who i saw was very thorough and helpful. Explained what he found and reassured me that everything was as it should be. Full report and pictures received within 24hours.
Definitely has helped ease my anxiety after asking NHS and Private practices for a scan but being denied I booked with phoenix and was seen promptly. My anxiety has eased and will definitely use again if a reason arises.
Thank you 😊
19 April 2026
Unprompted review
Reply from Phoenix Ultrasound
Thank you very much for your kind review.
We truly appreciate you taking the time to share your experience with us. Your feedback means a great deal to our team and motivates us to continue delivering the highest standard of care.
It was our pleasure to look after you, and we look forward to welcoming you again whenever you need our services.
Regards
PHOENIX ULTRASOUND
Very Good Service
Very good service. Made me feel very comfortable. Explained everything to me very well. Received the report within 24 hours. Would highly recommend.
17 April 2026
Reply from Phoenix Ultrasound
Thank you very much for your kind review.
We truly appreciate you taking the time to share your experience with us. Your feedback means a great deal to our team and motivates us to continue delivering the highest standard of care.
It was our pleasure to look after you, and we look forward to welcoming you again whenever you need our services.
Regards
PHOENIX ULTRASOUND
The booking is smooth and fast
The booking is smooth and fast . Specialist Ali is professional and provided me comfort and calm . The receptionist is nice and made me feel relaxed during the transvarginal.
12 April 2026
Reply from Phoenix Ultrasound
Thank you very much for your kind review.
We truly appreciate you taking the time to share your experience with us. Your feedback means a great deal to our team and motivates us to continue delivering the highest standard of care.
It was our pleasure to look after you, and we look forward to welcoming you again whenever you need our services.
Regards
PHOENIX ULTRASOUND
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.