Re ordering was quick and easy and delivery came within two days! Unheard of. With other companies it's taken ages for approval of reordering dose then over a week for delivery and at these prices I'd... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I've been using Phlo since Aug 2025, and their support, service and professionalism is superb. Their patient support team are fast and responsive, and they are not at all pushy. It's a journey, weight... See more
Phlo are medical professionals and contact your doctor for information related to your weight loss journey. They are also accessible for any questions you may have and thorough in their assessment of... See more
Phlo Clinic are very professional, I've never had any issues with deliveries. My weight loss journey from July last year on Mounjaro has been a steady loss, 3st 3lb, from 13st 3lb down to 10st & i fee... See more
Company details
Written by the company
Phlo Clinic are an online prescription service, providing access to a number of prescription medications, including weight loss injections and tablets. Choosing Phlo Clinic means you’re in control of your healthcare without having to visit your GP. No more dreaded busy tone or long waiting lists - we’ve got you covered. Welcome to hassle-free healthcare - designed around you and delivered by our trusted prescribing pharmacists.
Contact info
Unit 1 Fifth Street Trafford Park, M17 1JX, Manchester, United Kingdom
- 020 8191 9444
- support@phloclinic.co.uk
- phloclinic.co.uk
4.6
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 86% of negative reviews
Typically replies within 2 weeks
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I am very happy with the customer…
I am very happy with the customer service from Phol. They have been very good and helpfull with my weight loss jourmey. Putting me on the right dose for my weight loss journey.
29 September 2026
Absolutely outstanding customer…
Absolutely outstanding customer service, would certainly recommend.
29 September 2026
An excellent experience with Phlo…
An excellent experience with Phlo Clinic from start to finish. Communication was clear, prompt and professional, and the entire process was smooth and straightforward. My order arrived quickly and was carefully packaged, while the pricing was very reasonable.
I particularly appreciated the care and attention throughout. A reliable company offering outstanding customer service. Highly recommended!
29 September 2026
I’ve had a really positive experience…
I’ve had a really positive experience with Phlo Clinic. The service has been excellent from start to finish, with a professional, friendly and helpful team. Everything has been straightforward, and I’ve felt well supported throughout. Communication has been great, and any questions or concerns have been dealt with promptly. It’s reassuring to feel that you’re in good hands, and I wouldn’t hesitate to recommend Phlo Clinic to anyone considering using their services.
11 September 2026
Everything perfect but wish price would…
Everything perfect but wish price would be lowered for loyal customers
29 September 2026
Unprompted review
Efficient service
9 September 2026
Very helpful and positive feedback
Very helpful and positive feedback
27 September 2026
Unprompted review
If you don't meet the criteria for the…
If you don't meet the criteria for the order trying to get your money back is near on impossible I've been asking for nearly 2 weeks.
**Problem has now been resolved. They've been very helpful since.
25 September 2026
Unprompted review
Reply from Phlo Clinic
Hi Jojo, thank you for your review. We’re sorry to hear that you’ve been waiting for a response regarding your order and that this has taken longer than expected.
We’ve requested your contact details through Trustpilot so we can look into this for you, but we haven’t yet received a response. Please provide your contact number and email address so our team can review what’s happened and get in touch with you directly.
-The Phlo Clinic Team
It’s great
It’s great! It’s expensive, doesn’t give discounts for loyal customers and no extras, unlike Curate who offer discounts and give needles and wipes with each order.
14 September 2026
I've been using Phlo Clinic since March
I've been using Phlo Clinic for weight loss medication (Mounjaro) since March this year, and I couldn't be happier with the service. The whole process is simple and straightforward, from initial consultation through to ongoing prescriptions. The team are consistently friendly and easy to deal with, and everything has run smoothly without any hassle. Delivery has always been on time and professional.
I've lost about 28kg since starting, and a big part of that success is down to how easy Phlo have made the process. I'd recommend them to everyone.
25 September 2026
Unprompted review
Pen stops working after using twice and…
Pen stops working after using twice and they don't seem to get back to you when you ask them to help or send out a new one wasting money on something that just isn't going to work when you can use it because the pen broke and they won't reply to send another one out!
23 September 2026
Unprompted review
Reply from Phlo Clinic
Hi Adam, thank you for your review. We’re sorry to hear about the issue you experienced with your pen and the difficulty you’ve had getting support.
We requested your contact details through Trustpilot so we could look into this for you, but unfortunately haven’t received a response. As we’re unable to identify your order from the information provided, please get in touch with our Patient Care Team as soon as possible so we can investigate what happened and provide the appropriate support.
-The Phlo Clinic Team
My weight loss journey
Definitely the best choice I made when choosing Phlo Clinic for my weight loss journey .. very professional very knowledgeable about there products.. but also very approachable.. if you have any questions or need more information about your journey.. they are very quick to respond and nothing is to much trouble.. I have had a good experience with them .. and l have also recommended them to family and friends.. once approved the delivery is very quick.
16 September 2026
Amazing and so quick
16 September 2026
Quick service and delivery easy to use
15 September 2026
First month I only lost 1lb which was…
First month I only lost 1lb which was disappointing, I decided to try another month and upped dose hopefully this will show a better weight lose
15 September 2026
Reply from Phlo Clinic
Hi Kate, thank you for sharing your feedback. We’re sorry to hear that you were disappointed with your progress after your first month, and we appreciate you giving treatment more time.
Our Dietitian has since emailed you directly with further guidance and support. We’ve also shared our nutrition guide, and our team is always here if you have any questions or would like further support with your treatment.
-The Phlo Clinic Team
Very good service
I ran into a problem with the delivery and Phlo Clinic kept me updated at every step and sorted it out.
8 September 2026
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