Internet auksjon. Problem ved fel
I august köpte jeg et frimærke på internet auksjon i Philea och har efterfölgende betalt for forsendelse och at få en anerkendt ekspert AIEP til at undersöge mærket.
Ved modtagelsen holdt jeg mærket op mod ljuset og misstankta omedelbart at det var defekt, og kontakter omedelbart Philea. Eksperten finder fel/defect, en skjult/dold 0,4 cm rift/riva i mærket och giver den laveste karakter/vardering på attesten/intyget/certifikatet.
I starten hjälper Philea med problemet, men efter nogen tid svarer de ikke mine mails.
Lyckligtvis betalte jeg med Mastercard og banken hjalp mig snabbt med at fa mine penge tilbage uden flere problemer.
In august I bought a stamp on internet auction from Philea, and hereafter I paid for postage and having a well-known expert AIEP to check it.
On arrival I held the stamp up against the light and I had from the very beginning a suspicion, that the stamp was not flawless, and I contacted Philea immediately. The expert finds a defect, a hidden/closed 0,4 cm tear in the top of the stamp, and he gives it the lowest possible grade on the certificate.
In the beginning Philea took care of the problem, but after a while they didn´t answer my emails.
Luckily, I payed with Mastercard, and my bank were able to help getting my money back without any further problems.