PHC Parts Reviews 

94
TrustScore 4.5 out of 5

4.3

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Rated 1 out of 5 stars

Don't bother ordering from their website as they don't keep a record of their stock so you're just wasting your time.

Rated 5 out of 5 stars

Visited phc in Swaythling multiple times and would highly recommend to any engineer to give them a try. Very welcoming and knowledgeable staff, Nothing seems like too much hassle. Parts are ordered in... See more

Rated 5 out of 5 stars

Been using PHC Portsmouth for a long time now, both working for and larger company and for myself. Mark and Carl are always helpful and able to source quite random spares no other merchants are able... See more

Rated 5 out of 5 stars

An internet search said that the oil pump and feed pipe on my boiler were no longer available. Fortunately I called PHC for help who then contacted both the boiler & pump manufacturers to identify sui... See more

Company details

  1. Energy Equipment and Solutions

Written by the company

PHC are an established, specialist supplier of parts for domestic and commercial heating, plumbing, air conditioning and refrigeration systems. We also distribute a wide range of biomass and renewable products, including wood and multi-fuel stoves. ...


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

94 reviews

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No recent history of asking for reviews

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Hasn’t replied to negative reviews

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4.3

All reviews

(94)

7 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Oliver O'Hara extremely helpful…

Oliver O'Hara was extremely helpful when I first telephoned him about the specifications and availability of the Woodpecker WP5 Woodburning Stove. He phoned the manufacturers and then phoned me back immediately with an update on delivery times. After my son's inspection of the stove on display I completed BACS payment of the Pro Forma invoice with a very helpful phone discussion about delivery once again with Oliver. First rate and very friendly service!

20 October 2022
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service, spoke to Andy which was very knowledgeable and very professional. 100% satisfied with product and service I recived.

6 October 2022
Unprompted review
Rated 5 out of 5 stars

Phc is one of the best part stores in…

Phc is one of the best part stores in cardiff. The staff in there are brilliant Tony is always on hand to help especially if there’s an awkward part that needs to be found and has saved the day on more than one occasion

17 October 2022
Unprompted review
Rated 5 out of 5 stars

Best spares company in Wales

I have been using phc for few years now. I find them to be very helpful and thier knowledge of boiler spares are second to none. I find Tony very helpful and nothing is too much trouble for him. They are always well stocked with boiler spares and if they haven't got it (which is rare) they normally get it the next day.

17 October 2022
Unprompted review
Rated 5 out of 5 stars

Fast and efficient service

Fast and efficient service. They have a huge range of stock so I was able to get my hands on the part I needed straight away.
Staff are really helpful and knowledgeable about the products. What a fantastic team there in Bristol!!

14 October 2022
Unprompted review
Rated 5 out of 5 stars

Great experience.. helpful and quick

Great experience... bought a Vaillant diverter from another supplier without an adapter lead in the package (my fault not theirs) struggled to find an adapter but PHC had them. Phoned them up as they didn't have a photo and the bloke went and had a look at the part so he could describe it for me.. Ordered the part in the afternoon and arrived 10:30 the next morning Bristol to Essex.. now I can fix the boiler.. Tks

30 June 2020
Unprompted review

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