PharmEasy Reviews 

Being in the pharmaceutical industry, they do not understand the importance of timely delivery. I ordered the medicines which was supposed to be delivered on Jul 1, but everyday at 12:00 am I get a message that my ordered is slightly delayed and will be delivered today. It's being going on for 5 days. No response from customer care too. Pharmeasy is a scam. It's a strict NO to order life saving medicines.

Highly unprofessional they will charge you for express delivery and do not deliver at all , i have been still waiting for my shipment to arrive, Cheats in a new guise

I am teisha joshi. I ve booked test for my mother from pharmeasy.I ve booked package from pharmeasy comprenshive full body checkup with vitamin d & B12. Technician come to my house and asking to do other test also apart from this. I ve tell i don't want any other test rather than package. We Customer don't want to pay extra from our pocket. Why Technician is forcing to customer. Technician was forced and tell i.e company pressure to do add on from package.Technician also tell that company is telling if u don't do add on keep ur bag and search for other job. Is this way company works Is Technician selling vegetables or fruits. Take this and that. Why this pressure from company. Pharmeasy keeping qualified technician or not. Don't do any test from pharmeasy powered by thyrocare

Worst company
It's a Scam.
They tooke the order , take the money but never deliver the medicines.

Going to file FIR against the company

Always give wrong information
Never deliver on time
Total fake delivery specified
Only interest is to take order and payment, after that don’t care about delivery. No refund no delivery such a shame

Pharmeasy are forced to sell medicine without requirement. Worst service. False comments. Wrong medicine they sell and they mentioned non returnable. Bad service.

Do Not Order in PharmEasy they are collecting payment before delivery and they deny for refund or return. They are very bad. this is a Scam

Always give wrong information
Never deliver on time
Total fake delivery specified
Only interest is to take order and payment, after that don’t care about delivery

Simply pathetic, Useless and Scammers.

I had ordered diabetic medicines for my father, which were supposed to be delivered two days ago. On the first day, the delivery agent called asking for the address, only to inform us that it was outside his delivery area. The next day, the status showed "out for delivery," but the agent hung up during the call and proceeded to cancel the order without our consent.

I reached out to Pharmeasy support and spoke with Devansh Jaiswal, who simply informed me that since the order was canceled, I would need to place a new one — without offering any assurance that the medicines would arrive on time as originally committed.

This experience has been extremely disappointing, especially considering the critical nature of the medicines. Such unreliable service is unacceptable when it comes to healthcare needs. Based on this, I would hesitate to recommend Pharmeasy to anyone who needs timely and dependable medicine delivery.

Discrepancy in medicine name/image/composition. Stock price and details are not updated correctly. Delivery is delayed. They will start packing and procuring the medicines after your order and it'll complete after 3-5 days, but this is not the worst case ..what they'll do is without asking permission from you or informing beforehand they'll just modify/cancel your order which will happen in 90% of cases ...I have always faced this issue. Other websites are way better than this. Pahrmeasy if you don't have enough stock update it correctly and list items with correct name,latest image and price. Also, please work on your delivery process it's very delayed.

Terrible experience, ineffective helpline staff, and irresponsible management.Bicoat Pharmeasy

Service is really bad, they don't value peoples time. Customer service just talks kindly, but won't resolve any problems.

PharmEasy thinks their customers are stupid and they don’t know their math. The website shows a certain amount as cost of a medicine but when you place the order, the total bill doesn’t add up. Suddenly the MRP shows up and they offer a pittance of a discount on it but the price of the medicine is much more than the price shown earlier. Why not show the true price and stop fooling your customers.

Extremely Disappointed with PharmEasy’s Service

I placed an order on PharmEasy which was supposed to be delivered by 20th May. When it didn’t arrive, I raised a complaint on 21st May after receiving a message about a delay. The customer care team assured me the issue would be resolved within 24 to 48 hours.

However, after 24 hours, the tracking status changed to "SHIPMENT SHORTAGE"—meaning the product is missing. When I contacted customer care again, instead of offering a solution, they simply asked me to wait for another 24 hours.

What’s confusing is: if you’ve already updated the system saying the product is missing, why are you still asking me to wait as if you're still searching for it?

This kind of poor handling shows a complete lack of coordination and ownership. My sincere advice to the PharmEasy management: if you can't manage basic logistics and customer service, you seriously need to rethink how you're running the company.

Their deliveries and returns are the worst - sloppy services and they are never on time! As a senior citizen I am unable to keep waiting for such delayed and late deliveries and return pick up. I would not choose PharmEasy hence forth as an app to buy medicines. Disappointment!

I hv been ordering medicines from more than 5 years but their service is too worst now a days. I have ordered medicines with express delivery and supposed to deliver by yesterday 6 pm and around 24 hrs delay happened,called customer care service 4 to 5 times,they told yesterday night by 11pm they ll deliver medicines but next day 11 am crossed but I have not received my order and customer care people do not know still when medicines ll arrive and this issue is happening repeatedly but they are not taking any action on this.This is very painful and worst service not understanding importance of medicines.Please look into it and improve the services

Worst service। Delivery delay,,

I have been ordering medicine with them over 3 years but most of the time they alter or cancel part of medicines without info. Sometimes they force us to use alternative or generic medicines. Worst service and noone should buy from them