Banner for Pharmazon Direct

Pharmazon Direct  Reviews 1,260

TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 461 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the excellent service, competitive pricing, and the ease of ordering, often finding products they struggled to get elsewhere. The delivery service is consistently praised for being quick, prompt, and well-packaged, with many appreciating the timely arrival of their orders. Reviewers also appreciate the thorough safety checks and clear communication regarding their orders, ensuring a smooth and efficient process. However, some customers experienced issues with lost orders, slow dispatch and delivery, or receiving incorrect products. There were also occasional complaints about discount codes not working and the ordering process being lengthy for some.

What people talk about most

Delivery service

Customers had positive experiences with delivery service, frequently praising its speed and efficiency. Many... See more

Service

Reviewers mention positive feedback about service, often highlighting its efficiency and speed. Customers... See more

Order

Users describe positive interactions with order, highlighting an easy and straightforward ordering process,... See more

Product

Consumers find product to be positive, with many reviewers expressing satisfaction with the quality, price,... See more

Price

Clients share positive opinions on price, with many reviewers finding products to be reasonably priced,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I fully recommend Pharmazon as ordering was easy and with discount on the site plus a coupon I managed to get my items cheaper than the amount that I had paid per pack on my last order. The corn plast... See more

Rated 5 out of 5 stars

Bought my otc medicine after a short questionnaire, there to protect us. Was very happy with the delivery, via Royal Mail, tracked & fast. Prices were very competitive too, will definitely buy my Prom... See more

Rated 5 out of 5 stars

Cannot fault them on my first order.BUT I received two emails with discount, offering free delivery wonderful except the code doesn't work! Then anther one offering 15" discount and that doesn't work... See more

Rated 5 out of 5 stars

My delivery was quite time sensitive as I was going away and as Pharmazon Directs price was better than my last purchase of corn plasters I thankfully managed to time my purchase to arrive at the best... See more


Company details

  1. Online Pharmacy
  2. Online Prescription Medication Vendor
  3. Pharmacy

Written by the company

Pharmazon Direct is our flagship online brand with a dominant UK online presence, to market 3000+ over the counter, vitamin and GSL products. The company is committed to providing affordable prices across a robust portfolio of top-quality brands of medicines and vitamins spread over a wide therapeutic range.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 21% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look