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pharma-aesthetics.co.uk Reviews 17

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TrustScore 3.5 out of 5

3.6

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3.6

Average

TrustScore 3.5 out of 5

17 reviews

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1-star

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Rated 1 out of 5 stars

They have sent me the wrong brand

They have sent me the wrong brand, and never answered to my emails

25 March 2025
Unprompted review
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Reply from pharma-aesthetics.co.uk

This looks like a phony review from a 'professional' reviewer'. We do not have Kevin Ecom in our books as ever buying any product from us. We do not have any record(s) of email(s) received from this person.

For the avoidance of doubt, he should publish his story to include purchases made from us with dates and publish unanswered email(s) he claimed he sent.

Trust Pilot should investigate this to save us from this embarrassment and bogus non-existing poor rating with the objective of removing it from our website.

Rated 1 out of 5 stars

Paid but not received

Paid for the medication but never received anything.

As it turns out, the package had an incomplete address. I'll give pharma-aestetics the benefit of doubt as to who left out my street address.

I didn't get a tracking number until I inquired.

16 December 2023
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Reply from pharma-aesthetics.co.uk

Mr. Wolfgang Grassberger ordered medication from Austria but gave an incomplete delivery address which made delivery impossible. Medicine was returned back to the U.K. (with proof of incomplete address), he was informed and advised to make arrangement for re-shipment with correct address but has not responded.

Rated 5 out of 5 stars

Fantastic customer service

Completed the simple consultation and the team got back to me swiftly. Provided excellent information and offered advice on best options for me. Amazing service from Chantelle. I’m already a return customer.

4 October 2023
Unprompted review
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Reply from pharma-aesthetics.co.uk

Thanks for the heartfelt review, we appreciate you and welcome back to our clinic at anytime.

Rated 5 out of 5 stars

Great to deal with.

Great company to deal with and good service. Prompt responses and helpful. Thank you

25 September 2023
Unprompted review
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Reply from pharma-aesthetics.co.uk

Thanks JP for the lovely experience shared. We shall keep striving to meet your service expectations.

Rated 5 out of 5 stars

This is my first order with…

This is my first order with pharma-aesthetics and I found the staff very helpful, ordering was simple and delivery very quick. I would recommend them to anyone.

10 August 2023
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Reply from pharma-aesthetics.co.uk

Thanks Mr. Curtis for the review. Our customers' satisfaction forever remains our delight. You are welcome at any time.

Rated 5 out of 5 stars

An excellent customer experience…

An excellent customer experience coupled with great communication and support from the team. Every order expediently dispatched and delivered without any difficulties or delays. A true five star service from these guys. Definitely recommended!!!

12 September 2023
Unprompted review
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Reply from pharma-aesthetics.co.uk

Thank you so much for this we do try our best for each and every customer.

Rated 5 out of 5 stars

Excellent customer service from

Excellent customer service from
Chantelle, helped me through any querys i had.
Chantelle was very friendly and helpful.

Definitely would recommend.

1 September 2023
Unprompted review
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Reply from pharma-aesthetics.co.uk

Thanks so much for this always ready to help where I can.

Rated 5 out of 5 stars

Great Service!

Always a pleasure dealing with all the friendly folks over at Pharma Aesthetics.
They always deal with my questions and orders quickly and professionally.
Great customer service, I would recommend them to anyone.
Thanks!

11 September 2023
Unprompted review
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Reply from pharma-aesthetics.co.uk

Thank you so much we are glad we can help you whenever you need.

Rated 5 out of 5 stars

Excellent service

Excellent service. My queries were dealt with efficiently and with professionalism. The customer service is 5*. Will definitely be back in the future. Wide range of products available in store and had what I needed.

11 September 2023
Unprompted review
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Reply from pharma-aesthetics.co.uk

Thank you so much, look forward to seeing you again very soon.

Rated 5 out of 5 stars

Exceptional customer service

I received exceptional customer service from both
Chantelle and Cornelius who assisted me with the purchase of Ozempic injections to aid my weight loss. Not only was the process very easy to follow but I received ongoing support whilst taking the injections. Chantelle was very friendly and helpful - pleasant lady to talk to and had a lot of time for me with all my queries.

1 June 2023
Unprompted review
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Reply from pharma-aesthetics.co.uk

Thank you so much, glad that your experience was so positive.

Rated 5 out of 5 stars

Quick and helpful

The customer service was quick and the lady explained with what I needed over the counter. She was knowledgeable and kind.

8 September 2023
Unprompted review
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Reply from pharma-aesthetics.co.uk

Thank you, so much look forward to you coming back.

Rated 5 out of 5 stars

Amazing service provided

Amazing service provided. They are very polite and the delivery of my products were very efficient. I will definitely be using your services again in the future. Highly recommended.

7 September 2023
Unprompted review
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Reply from pharma-aesthetics.co.uk

Thank you, so much look forward to you coming back.

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