There aren't enough words to express my gratitude for Kya Miller, LICSW, LCSW. She's simply outstanding! I initially started working with her in 2025 and since then she's been helpful beyond meas... See more
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Review summary
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Pettable worked for me! My apartment manager accepted my ESA letter, and I’m so happy with the whole experience. I paid $200 for the Express 24-hour ESA consultation and was connected with a therapi... See more
Company replied
Everything was so easy. This place does exactly what it says and gets everything done so quickly and efficiently! Again everything was so easy and quick. Within no time I was at home comfortably wi... See more
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I had the pleasure of working with Mrs. Kya Miller, it was an amazing experience. Her service was outstanding. She communicated with me well and helped every step of the way. Very patient and professi... See more
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Company details
About Pettable ESA
Written by the company
Pettable was founded by pet lovers - people who know our pets are family and who value the peace of mind of being able to take them anywhere.
That’s where Pettable comes in. We believe that staying connected to your pets is key to both their well-being and your own. We connect individuals like you with qualified mental health professionals in their state who are qualified to prescribe ESA Letters.
Why Pettable?
1. We guarantee our letters will work for you. We offer a money back guarantee because we believe keeping your pet with you should be stress free. If for some reason your letter does not work (which is extremely rare if you have been approved through Pettable's process) we will refund your money 100%.
2. We're compliant with federal and state laws. At Pettable, we've taken every step to ensure our operations are legally compliant for housing and travel.
3. World Class Mental Health Professionals. We have an incredibly deep network of experienced mental health professionals, which ensures your consultations and letters will work as well as give us the flexibility to meet any timeline.
4. We work in your state We've assembled a network of top mental health specialists who can officially prescribe an ESA Letter where you live.
5. Unparalleled customer support If there are any questions from a landlord or travel organization who may require additional documentation, we have you covered. Our customer service team is available to speak with you 7 days a week 9AM-5PM ET. Call us: 855-920-0323.
6. Best In Class Legal Support Our legal team is on standby to help with any and all challenges that might arise with landlords, airlines, or other accommodation requests. This is an extremely helpful resource in the unlikely event we need to ensure our letters are accepted.
That’s where Pettable comes in. We believe that staying connected to your pets is key to both their well-being and your own. We connect individuals like you with qualified mental health professionals in their state who are qualified to prescribe ESA Letters.
Why Pettable?
1. We guarantee our letters will work for you. We offer a money back guarantee because we believe keeping your pet with you should be stress free. If for some reason your letter does not work (which is extremely rare if you have been approved through Pettable's process) we will refund your money 100%.
2. We're compliant with federal and state laws. At Pettable, we've taken every step to ensure our operations are legally compliant for housing and travel.
3. World Class Mental Health Professionals. We have an incredibly deep network of experienced mental health professionals, which ensures your consultations and letters will work as well as give us the flexibility to meet any timeline.
4. We work in your state We've assembled a network of top mental health specialists who can officially prescribe an ESA Letter where you live.
5. Unparalleled customer support If there are any questions from a landlord or travel organization who may require additional documentation, we have you covered. Our customer service team is available to speak with you 7 days a week 9AM-5PM ET. Call us: 855-920-0323.
6. Best In Class Legal Support Our legal team is on standby to help with any and all challenges that might arise with landlords, airlines, or other accommodation requests. This is an extremely helpful resource in the unlikely event we need to ensure our letters are accepted.
Contact info
United States
- support@pettable.com
- pettable.com
4.6
Excellent
6K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
W Kya Miller
Kya Miller is the GOAT fr very professional and understanding. Give mandem a raise.
25 September 2026
Unprompted review
Reply from Pettable ESA
Hi Shahzaib,
Thank you for the awesome feedback! We’re thrilled to hear that Kya Miller made such a great impression with her professionalism and understanding. Sounds like she definitely earned the GOAT title! We’ll be sure to pass along your kind words and the raise request. Thank you for choosing Pettable!
Warm regards,
The Pettable Team
Excellent experience with Pettable ESA
Excellent experience with Pettable ESA (pettable.com)! The website was straightforward and easy to navigate, and the turnaround was impressively fast. I received my ESA letter in less than two days. The follow-up emails were clear and helpful, and I immediately had access to the training videos.
Special thanks to Kya Miller, LICSW, LCSW, who was professional, responsive, punctual, and asked the right questions. She truly understood how valuable my dog Beamer is to me.
Pettable ESA (pettable.com) made the entire process simple, smooth, and stress-free. Definitely a legitimate and professional service!
23 September 2026
Unprompted review
Reply from Pettable ESA
Hi Nikki,
Thank you so much for sharing such detailed feedback! We’re thrilled to hear that you found the Pettable experience straightforward, efficient, and stress-free, from navigating the website to receiving your ESA letter and accessing the training resources. We’re especially glad that Kya Miller, LICSW, LCSW was professional, responsive, and attentive throughout your consultation. It’s wonderful to know that she understood how important Beamer is to you. We’ll be sure to pass along your kind words to Kya.
Thank you for trusting Pettable and for your wonderful recommendation!
Warm regards,
The Pettable Team
Staff at Pettable are incredible
Staff at Pettable are incredible! They were quick to answer any questions and resolved the issue immediately.
14 September 2026
Unprompted review
Reply from Pettable ESA
Hi Kimberly,
Thank you so much for your kind words! We’re thrilled to hear that our team was responsive, answered your questions quickly, and resolved your issue right away. Providing helpful and timely support is incredibly important to us, and we truly appreciate you taking the time to share your experience.
Thank you for choosing Pettable!
Warm regards,
The Pettable Team
Kya Miller, LICSW, LCSW
Kya Miller, LICSW, LCSW was extremely professional, helpful, and kind during our meeting. She made everything feel effortless and I appreciate her support. The Pettable website was straightforward, simple and quick. Thanks so much!
20 September 2026
Unprompted review
Reply from Pettable ESA
Hi Lynn,
Thank you so much for sharing your wonderful experience! We’re delighted to hear that Kya Miller, LICSW, LCSW, was professional, helpful, and kind, and that her support made the process feel effortless. We’re also glad you found the Pettable website straightforward, simple, and quick to use. We’ll be sure to pass along your kind words to Kya.
Thank you for trusting Pettable!
Warm regards,
The Pettable Team
It was simple and quick
It was simple and quick. The doctor was so nice. It's an important service and I'm so grateful for it
15 September 2026
Unprompted review
Reply from Pettable ESA
Hi Sonya,
Thank you so much for sharing your kind words! We’re delighted to hear that the process was simple and quick and that your doctor made your experience a positive one. It means a lot to know that you found our service valuable and that we could provide the support you needed. We truly appreciate your gratitude and trust in Pettable!
Warm regards,
The Pettable Team
I had a wonderful experience with Kya…
I had a wonderful experience with Kya Miller, LICSW, LCSW. She was kind, patient, and incredibly helpful throughout the process. She answered all my questions, kept me informed, and made sure everything was handled correctly. I truly appreciate the time, care, and support she provided. Thank you, Kya and Pettable, for making this such an easy and positive experience!
19 September 2026
Unprompted review
Reply from Pettable ESA
Hi Alex,
Thank you so much for sharing your wonderful experience! We’re delighted to hear that Kya Miller, LICSW, LCSW, was kind, patient, and helpful throughout the process. It’s especially meaningful to know that she took the time to answer your questions, keep you informed, and ensure you felt supported every step of the way. We truly appreciate your kind words and are glad we could make the experience easy and positive for you.
Thank you for trusting Pettable for your ESA needs!
Warm regards,
The Pettable Team
It was very efficient and easy to…
It was very efficient and easy to operate. Self explanatory. I did not feel it was overly intrusive but just allowing fur parent to be straight to the point. They did a great job. Great service.
14 September 2026
Unprompted review
Reply from Pettable ESA
Hi Mine Only,
Thank you so much for sharing your positive experience! We’re delighted to hear that you found our process efficient, easy to navigate, and straightforward. We’re especially glad that you felt comfortable with the questions and appreciated being able to get straight to the point without feeling overwhelmed. Your kind words about our service mean a lot to us.
Thank you for trusting Pettable for your ESA needs!
Warm regards,
The Pettable Team
Kya was a big help
18 September 2026
Unprompted review
Reply from Pettable ESA
Hi John,
Thank you so much for your kind feedback! We’re glad to hear that Kya was a big help throughout your experience. We truly appreciate you taking the time to recognize her support. Thank you for choosing Pettable and trusting us with your ESA needs!
Warm regards,
The Pettable Team
Kya Miller, LICSW, LCSW
Kya Miller, LICSW, LCSW made getting my ESA letter so easy! I recommend working with her if you can!
15 September 2026
Unprompted review
Reply from Pettable ESA
Hi Jesse,
Thank you so much for sharing your experience! We’re thrilled to hear that Kya Miller, LICSW, LCSW made the process of obtaining your ESA letter easy and straightforward. We truly appreciate your recommendation and will be sure to pass along your kind words to Kya.
Thank you for trusting Pettable for your ESA needs!
Warm regards,
The Pettable Team
Everything was completed in a timely…
Everything was completed in a timely manner. The psychologist was very professional and the ESA letter came right away. And thanks for the gift card! I would definitely recommend!
27 August 2026
Unprompted review
Reply from Pettable ESA
Hi Phylis,
Thank you so much for sharing your wonderful feedback! We’re delighted to hear that everything was completed in a timely manner, your psychologist was professional, and you received your ESA letter promptly. We’re also glad you appreciated the gift card! Your recommendation means a lot to us, and we truly appreciate your support.
Thank you for trusting Pettable for your ESA needs!
Warm regards,
The Pettable Team
It was easy to get the information to…
It was easy to get the information to get my pets registered and certified.
Great site!
16 June 2026
Unprompted review
Reply from Pettable ESA
Hi Donna,
Thank you so much for your wonderful feedback! We’re delighted to hear that you found our website easy to navigate and that the information you needed for your pets’ ESA documentation was readily available. We truly appreciate your kind words and are glad we could make the process simple and convenient for you!
Thank you for trusting Pettable for your ESA needs!
Warm regards,
The Pettable Team
Kya Miller
Kya Miller, LICSW, LCSW Was amazing! 10/10 experience. Kya was professional and patient with me. THANK YOU!
12 September 2026
Unprompted review
Reply from Pettable ESA
Hi Roche,
Thank you so much for the amazing feedback! We’re thrilled to hear that you had a 10/10 experience with Kya Miller, LICSW, LCSW. It’s wonderful to know that Kya’s professionalism and patience helped make your experience such a positive one. We’ll be sure to pass along your appreciation to her.
Thank you for trusting Pettable for your ESA needs!
Warm regards,
The Pettable Team
The process was very easy and…
The process was very easy and informative, the Dr. fulfilled my expectations & customer service was handy and responsive.
13 August 2026
Unprompted review
Reply from Pettable ESA
Hi Jetzabel,
Thank you so much for sharing your experience! We’re delighted to hear that you found the process easy and informative, and that your provider met your expectations. We’re also glad our Customer Support team was responsive and available when you needed assistance. Your feedback means a lot to us.
Thank you for trusting Pettable for your ESA needs!
Warm regards,
The Pettable Team
My therapist Karen is great
My therapist Karen is great, she explains everything to me and listens to me.
7 September 2026
Unprompted review
Reply from Pettable ESA
Hi Elena,
Thank you so much for sharing your experience! We’re delighted to hear that Karen has been attentive, clear, and supportive throughout your time with her. It’s wonderful to know that you feel listened to and that Karen takes the time to explain everything thoroughly. We’ll be sure to pass along your kind words to her.
Thank you for trusting Pettable!
Warm regards,
The Pettable Team
Amazing experience!
I've used Pettable twice. It's fast, straight forward and easy to use, but what stands out in the experience is actually the providers. Marie Chacon was mine this renewal, and she is truly so sweet. You can tell that the people who do this love animals and care deeply for them and the owners they service. In a short amount of time you get a heartfelt conversation. Marie is exceptional. I will always remember the conversation.
9 September 2026
Unprompted review
Reply from Pettable ESA
Hi Tawni,
Thank you so much for returning to Pettable and for sharing such a heartfelt review! We’re glad you’ve found the process fast, straightforward, and easy, but it’s especially meaningful to hear how much your experience with Marie Chacon stood out. Knowing that Marie made your renewal feel personal, caring, and memorable means a great deal to us. We’ll be sure to pass along your wonderful words and appreciation to her.
Thank you for continuing to trust Pettable for your ESA needs!
Warm regards,
The Pettable Team
They will scam you for extra money
They will scam you for extra money. Do not use.
9 September 2026
Unprompted review
Reply from Pettable ESA
Hi Jewels,
We’re sorry to hear that your experience left you feeling this way. We understand how frustrating unexpected costs or unclear pricing can be, and we take concerns about transparency seriously. We’d appreciate the opportunity to review what happened and clarify any charges associated with your service. Please reach out to our customer support team with your account details so we can look into your specific situation and work toward a resolution.
Pettable worked for me
Pettable worked for me! My apartment manager accepted my ESA letter, and I’m so happy with the whole experience. I paid $200 for the Express 24-hour ESA consultation and was connected with a therapist I absolutely loved. Her vibe was amazing—she was sooo cool and made the consultation feel comfortable and easy.
After our consultation, I received my ESA letter literally 5 minutes later! Everything was quick and smooth, and I’m really happy with how it all worked out. Thank you, Pettable! 😊
27 August 2026
Unprompted review
Reply from Pettable ESA
Hi Joanna,
Thank you so much for sharing your experience! We’re thrilled to hear that your Express ESA consultation was comfortable and easy and that you had such a positive connection with your provider. It’s wonderful to know that you received your documentation promptly and that your apartment manager accepted your ESA letter. We’re so glad the entire process was quick and smooth for you!
Thank you for trusting Pettable!
Warm regards,
The Pettable Team
Helped me get my dog to become an ESA…
Helped me get my dog to become an ESA in the easiest way possible.
28 August 2026
Unprompted review
Reply from Pettable ESA
Hi Fernanda,
Thank you so much for sharing your experience! We’re glad to hear that Pettable made the process of obtaining your ESA documentation for your dog simple and straightforward. We truly appreciate you choosing Pettable and trusting us to support you and your companion!
Warm regards,
The Pettable Team
My experience with Pettable is great
My experience with Pettable is great, my mistake about scheduling, I checked my account and scheduled the call. Pettable's services are always excellent!
30 August 2026
Unprompted review
Reply from Pettable ESA
Hi Michelle,
Thank you for sharing your feedback and for choosing Pettable again for your ESA renewal. We’re glad to hear that your overall experience with us has been positive, and we understand your concern about getting your consultation scheduled before your current letter expires on October 8. Since we’re unable to access or verify account and scheduling details through a public review, please contact our Customer Support team using the email address or phone number associated with your Pettable account. Our team can review your renewal payment, check Bridgette Mavec, LCSW’s availability, and assist with the next steps for scheduling with an available licensed provider.
We appreciate your continued trust in Pettable and look forward to helping you get your renewal process on track.
Warm regards,
The Pettable Team
The whole process was great
The whole process was great. Allowing me to fully express myself along with the questions asked of me were simple. I respect how I was respected. The consult with the licensed professional was an additional plus.
28 August 2026
Unprompted review
Reply from Pettable ESA
Hi Damon,
Thank you so much for sharing your experience! We’re glad to hear that the process gave you the space to express yourself comfortably and that you felt respected throughout your consultation. It’s especially wonderful to know that your experience with the licensed professional added to the overall positive experience. We truly appreciate your trust in Pettable!
Warm regards,
The Pettable Team
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