Fabulous company to help find a lovely hotel for us & our little fur baby. We have used this PetsPyjamas before. The hotels they recommended now how to look after your dog everything is catered for t... See more
Company replied
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Fabulous company to help find a lovely hotel for us & our little fur baby. We have used this PetsPyjamas before. The hotels they recommended now how to look after your dog everything is catered for t... See more
Company replied
Yet again excellent service from this company that we have been using for a number of years. We were faced with a dilemma due to one of our dogs becoming unwell and approached PP for their help. Joann... See more
Company replied
Excellent way to travel with your pet in truly pet-friendly houses. I only had a hiccup that Michael got sorted in a very professional way, as the house I had booked showed available on other websit... See more
Had a 4 night holiday booked in Cheshire with our little dog and were due to arrive on Monday. The Friday before we received an email saying that our booking had been cancelled due to an 'unexpected o... See more
PetsPyjamas.com is the No. 1 dog-friendly travel and lifestyle destination where pet lovers can browse and book from 18,000 truly pet-welcoming cottages, hotels, country stylish B&Bs around the UK and Europe. Many of our properties have canine packages exclusive to us because PetsPyjamas believe holidays are much more fun when the whole family comes along! Having sent thousands of dogs and their families on unique getaways since 2012, PetsPyjamas is the leading pet-friendly destination service with something for every breed, personality and budget, and exceptional dog-friendly packages you won’t find anywhere else. PetsPyjamas researches and books for customers but does not own or manage any of the properties listed on the site. Please note that reviews on Trustpilot should reflect the PetsPyjamas service provided, rather than the product purchased or property booked.
81 Leonard Street, EC2A 4QS, London, United Kingdom
Replied to 75% of negative reviews
Typically takes over 1 month to reply
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Great service
Very prompt and efficient at sorting out my needs .
Looking forward to a fantastic holiday.
All down to Paul Jackson many thanks x

Reply from PetsPyjamas
Joanne was so helpful in making my booking as it was a bit more confusing than the booking form would allow. Great service.

Reply from PetsPyjamas
Tried online to book an holiday in Northumberland everything fine till I had to enter coupen kept saying invalid I then rang the no given and a absolutely lovely helpful women called Donna sorted it rang me back and went through it while I was online excellent service and professional.

Reply from PetsPyjamas
I booked three separate dog friendly hotels to stay three consecutive months and thanks to Donna all went smoothly. I would highly recommend PetsPyjamas to all dog loving people.

Reply from PetsPyjamas
Zahraa organised our trip to Liverpool as needed somewhere to stay for my daughter’s graduation , wanted a spar hotel which allowed our 2 chihuahuas . The hotel found fitted the bill & the location is perfect.

Reply from PetsPyjamas
We have used pet pj's a few times now and have found them so helpful. Today for the first time we had some difficuly with booking a mini break. JOANNE was excellant and very patient in trying to solve the problem. Thank you.

Reply from PetsPyjamas
I really felt that Zahraa went above and beyond with my booking. I came back several times with queries and each time, she promptly found the answers for me. Delightfully friendly on the phone too.
I like the wonderful range of pet friendly hotels that Pets Pyjamas offer and they really can't be beaten on price!

Reply from PetsPyjamas
Easy to contact and book with Pets Pyjamas. I had my questions answered and booking was simple.
I'm very much looking forward to my weekend away with my dog in February

Reply from PetsPyjamas
Really excellent attention and service by Allison. Would highly recommend dog owners to stop here first before trying to plan your holiday with your furry child

Reply from PetsPyjamas
Alison was really helpful and friendly, very quick at responding and made tge whole booking experience simple. Would definitely recommend.

Reply from PetsPyjamas
Really helpful and friendly
Will definitely use again

Reply from PetsPyjamas
Alison Reynolds was so helpful when I had questions about our booking she phoned the venue found out the answers and contact me straight back. Everything was done with there and then on the phone now just looking forward to our trip.

Reply from PetsPyjamas
Alison and Paul helped with our booking, looking forward to our stay being as impressive as the easy booking service and from first impressions the people at the hotel are most welcoming! Many thanks

Reply from PetsPyjamas
Its good and like it says Dogs always welcome

Reply from PetsPyjamas
First time using petspyjamas and was impressed with discounts made for 3 night stay at a Yorkshire hotel. Infact after receiving a favourable quote I received a further £25 discount from Ashley at petspyjamas that result in the total stay being £200 cheaper that hotel website.
Sadly getting fed up of too many follow up promotional emails since I made the booking.

Reply from PetsPyjamas
This was my first time using Pets Pajamas and I couldn’t fault the service at all . Was easy to navigate the website and the customer service was impeccable especially from Paul Jackson who was so helpful and prompt . Will definitely be using this again to book a break away with my fur baby !

Reply from PetsPyjamas
Just booked 2 stays for June in the Borders, queries answered promptly and efficiently by Zahra.
Very helpful.
This will be our second experience with PetsPyjamas, the first was in Yorkshire last year which was exemplary.

Reply from PetsPyjamas
My first booking and will not be my last as impressed by the service. I had speedy updates from Joanne letting me know when the booking was received, confirmed and detailed information. Being able to book with no additional charge for my dog is a plus, great value as better than the price on usual sites.

Reply from PetsPyjamas
New to the service but just booked a break away with our puppy. Website was informative and easy to navigate and had a nice follow up txt from Donna just to see if there was anything else we needed. Great experience with them so far and can't envision a reason why we won't book with them again

Reply from PetsPyjamas
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