Fantastic shopping experience! Super quick delivery, and lovely communication via text also!! Would highly recommend. I’ll have a very happy pup on his birthday this week :)
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
Company details
Written by the company
Pets Plus - We are a family owned business with pet stores across Cork and an online pet store. Irish owned.
Contact info
Pets Plus, Ticknock, P24AE63, Cobh, Ireland
- 0214814333
- accounts@petsplus.ie
- petsplus.ie
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
10 Stars
These guys are fantastic!
They always have what I need, and it's always delivered on time. They have an excellent selection of products and it's really competitively priced!
My compliments to the staff!
Pets Plus are great...
Pets Plus are always on time with their deliveries and advise in advance if there is going to be a problem with the delivery!
They are very reliable and a very fast…
They are very reliable and a very fast delivery have products that you can't get anywhere else can't recommend enough, brilliant
Delivery was very quick and the dog bed…
Delivery was very quick and the dog bed I ordered was just as described. My dogs love it and are very cosy in it and sleep very well.
Came the next day very quickly
Came the next day very quickly with is really handy kept me updated trugh ny emails
I'm not crazy about 6 days for shipping…
I'm not crazy about 6 days for shipping Ireland to Ireland - that's a long time.
We ordered a car seat belt for our dog
We ordered a car seat belt for our dog. The product arrived very quickly and is very useful. Thanks so much!
Lovely to deal with, great communication
Aoife was lovely to deal with, there was a small issue with the number of items I ordered but it was sorted out asap - highly recommend!
Absolutely top class service
Absolutely top class service! The items I ordered arrived the very next day! I highly recommend this pet shop online, brilliant 👍
Package arrived on time but bag open on delivery
Package arrived on time. However, one of the two bags seemed to be opened in the box when it arrived (the small bird feed) and an amount of the feed was filling the bottom of the box and spilling out of the bag when I took it out.
I was blown away by the speed of the…
I was blown away by the speed of the delivery! I placed my order one afternoon (may even have been evening), and my package arrived before 9am the next morning. Absolutely wild. You are killing it, thanks so much!!

Reply from Pets Plus Ireland
Excellent customer service
Excellent customer service, fast delivery and a very good choice of products.

Reply from Pets Plus Ireland
Very happy and will re-order
Good value, fast delivery so I’m very happy. The only thing I would say is that once I placed my order I got no confirmation to say they got my order… strange and maybe something they should look into.
Follow up- just ordered more treats for my dogs and got a email confirmation. Not sure if you fixed something or the last order there was a blip but all good now! Thank you

Reply from Pets Plus Ireland
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







