Pets in the City Reviews 

Written by the company

Premium Dog Daycare & Luxury Pet Hotel – Across Auckland Everything your dog needs under one woof! Force-free daycare, luxury hotel stays, expert grooming and training. Five locations serving Auckland. Our Philosophy Force-Free Care – The Heart of Everything We Do At Pets in the City, we believe in positive reinforcement only. No harsh corrections, no intimidation, no fear-based methods. Just patience, understanding, and science-backed training that builds confidence. Positive Reinforcement Only We reward good behaviour rather than punishing mistakes Supervised Play Groups Dogs grouped by size and temperament for safe interactions Structured Rest Periods Balanced activity with quiet time to prevent overstimulation Expert Team Training All staff trained in force-free handling and animal behaviour. The PITC Difference We're not just a daycare - we're your dog's second home. Our commitment to force-free, positive reinforcement methods and exceptional care sets us apart. Unmatched Convenience 6:30am-7:00pm across 5 locations Total Transparency Daily photo updates, no hidden fees Expert Staff Trained in canine behavior, first aid certified Safe Socialisation Separated by size and temperament Force-Free Philosophy Positive reinforcement only Dog Daycare in Auckland: The Ultimate Day Out Guilt-free workdays are possible. We provide a 100% Force-Free environment where your dog plays, learns, and socializes while you handle the human stuff. The PITC Difference Why Auckland Dogs Love Pets in the City We aren't just a "parking spot" for pets. We are an enrichment center designed to improve your dog's life. 100% Force-Free Philosophy We use positive reinforcement only. No fear, no intimidation—just trust and treats. Our staff are trained to understand canine body language to keep play happy and safe. Size-Appropriate Play Parks From "Toy Town" for the littles to spacious arenas for the big roamers, we separate dogs by size and play style. Your Chihuahua won't be bowled over by a Boxer. Daily Enrichment Activities Bored dogs are destructive dogs. We keep minds sharp with bubble pop parties, mega eggs & frisbee toss, water play, and classical music rest time. All-Weather Facilities Auckland weather is unpredictable. Our indoor/outdoor flow means your dog plays rain or shine, and you pick up a dry, happy dog. Daily Enrichment Includes: Bubble Pop Parties: Yes, bacon-flavored bubbles! Mega Eggs & Frisbee Toss: High-energy games. Water Play: Pools and sprinklers for sunny days. Classical Music Rest Time: Essential downtime to prevent over-stimulation. Getting Started How to Join the Pack (3 Simple Steps) 1 Apply Online Complete our Application Form. You'll need to upload proof of current vaccinations (Kennel Cough, Lepto, and Vanguard 5). 2 The Assessment We book a 90-minute "meet and greet." Our Senior Caregiver evaluates your dog's play style to ensure they will love it here. This keeps our pack safe. 3 First Day Fun If they pass, they're in! You'll receive a "First Day Report Card" letting you know exactly who their new best friend is. Dog Hotel in Auckland Your dog's home-away-from-home. Play by day, snuggle by night in clean, purpose-built apartments - looked after by trained, force-free caregivers. Why Choose Pets In The City More than just a kennel - a proper holiday experience for your dog. Luxury apartments Tempered-glass doors and comfy raised beds for a safe, cosy stay. Daycare included Enrichment and socialisation during the day - your dog won't just wait around. Force-free care Positive handling from qualified, caring caregivers only. Warm, indoor rooms All apartments inside our main building - warm, dry, and comfortable. 24/7 security CCTV monitoring and external night patrols for peace of mind. Updates & photos Check Facebook for photos; reception is always happy to give updates. Book Hotel What to Expect During Your Dog's Stay Check-in 1:00-5:00 pm; check-out by 12:00 pm (early/late available, fee applies) Bring 1-2 familiar items if desired (toy/blanket) BYO food welcome; we also serve premium kibble Medication can be administered by senior staff (including insulin) Finish with a pamper bath or full groom before pickup - just ask reception when booking. Cat Hotel in Auckland: A Peaceful Retreat Private suites, daily care, and gentle, one-on-one attention—all in a peaceful space designed just for cats. Available exclusively at Central Bark (Parnell) Where is the Cat Hotel Located? Our specialized Cat Hotel is available exclusively at Pets In The City Central Bark, Parnell. This facility offers a peaceful, boutique cat space in the heart of Auckland. It is quiet, warm, and fully separate from the dog hotel to ensure stress-free boarding for your feline friend.See more