petschoice.co.uk Reviews 

Been using this litter for four years and lately it's been getting worse for sawdust. I draw the line on buying the latest 30litre bag in which 20 litres were pure sawdust. I. Not buying this rubbish anymore and strongly advise nobody else to buy. I contacted pettex who at first asked for details and I happily sent them only to receive a not our problem type response and take it up with the ebay seller. This company has recently been taken over so I understand and it seems that its gone way downhill in the process. I won't be buying their expensive rubbish again with their claims of odour and dust free products. They are mis selling.

Pettex has recently been taken over by Pets Choice. This review is about its Clean Paws microgranule cat litter.

I generally avoid this type of litter, but the supplier of plant-based litter I prefer was not offering it in 8l bags. So I searched the web specifically for dust-free litters, and found Clean Paws.

The claim to be dust-free is very slyly concealed in its comments about odour control, where it states that it is odour-free "because of its dust-free properties".

This was my sole reason for buying 7 bags of it, but when I opened the first bag, a significant amount of dust flew out. So, in my view, this product is being missold to every customer who does not happen to read the detailed comments about the product.

Therefore, from my experience, Pettex is providing misleading product information.

Furthermore, after using one bag of it, I have also found that this litter behaves more like a fuller's earth (clay) product than a microgranule litter.

While it's true that it forms clumps when the cat pees or poos in the tray, as soon as the user touches the clumps with a litter scoop, they crumble up and contaminate the rest of the litter in the tray.

While I cannot complain about the EBay platform offering this product, I do take issue with the fact that the same misleading description is included in all of the individual entries on the website. This might entail a long and tedious search through all the entries on the webpage.

Worse, still, since EBay's reviews and ratings are listed - not by the product itself, but by the combination of the product and the seller - any customer who wants to see a fair rating needs to check every EBay listing for it - not just the listing for the seller he is considering buying from.

In Clean Paws's case, this entails searching multiple EBay offerings.