PaWz Reviews 

406
TrustScore 3.5 out of 5

3.4

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Review summary

Created with AI, based on recent reviews

Considering 27 reviews, most reviewers were somewhat happy with their experience overall. Many customers appreciate the fast and efficient delivery, often receiving their products on time and in good condition. Reviewers also generally find the products to be as described and are happy with their purchases, noting good quality for the money. However, some people were dissatisfied with the product quality and design, citing issues with items being unusable or breaking down quickly. Several consumers experienced problems with automatic devices malfunctioning, such as self-cleaning litter boxes stopping cleaning or detecting cats incorrectly. There were also concerns about poor design choices, like Velcro not being strong enough to secure pet carriers, leading to unsafe situations. Additionally, some encountered long delivery times and unsatisfactory tracking for their orders.

What people talk about most

Product

Customers consistently note ambiguous experiences with product, with some expressing satisfaction with items... See more

Quality

Reviewers mention ambiguous feedback about quality, with some customers expressing satisfaction with their... See more

Delivery service

Clients share ambiguous opinions on delivery service, with many praising fast and efficient delivery, often... See more

Reviews shaping this summary

Rated 3 out of 5 stars

I loved the idea of this automatic self cleaning litter box and I mainly got it as I would have thought it helped with the smell. The smell is worse using this litter box over the $5 litter tray I use... See more

Rated 2 out of 5 stars

I initially bought dog harness, have a jack russell and not overweight, also measured before ordering. I bought size small which he wouldn't wear as too tight, if I wanted to return would have cos... See more

Rated 2 out of 5 stars

This keeps cleaning or starts cleaning while my cat is in there. It’s started getting scared of it and has ended up Doing its business on what should be the top of the barrel. I have contacted custom... See more

Rated 2 out of 5 stars

took over 20days for delivery and the tracking of item was less than satisfactory. I had to contact company to see what was happening The bed is lumpy and the rottweiler prefers not to lie on it... See more


Company details

  1. #12 of 13 best companies in Pet Supply Store

Written by the company

We have been able to achieve a tremendous growth of about 100% every fiscal year thanks to our thousands of loyal customer base, who motivate us to innovate. Our success is built on trust, a strong bond we form with our customers by providing them the best service combined with exceptional quality. Each of our product goes through rigorous testing and quality assurance to ensure its performance. Buy your pet products at wholesale prices. Save money without sacrificing quality. We manage the whole process from product creation to delivering say a new pet bed right to your door. We cut out middlemen and save you money. Spend your hard-earned money on a holiday instead.


Contact info

3.4

Average

TrustScore 3.5 out of 5

406 reviews

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Hasn’t replied to negative reviews

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3.4

All reviews

(406)

27 reviews in the last 12 months

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Rated 2 out of 5 stars

Harness and Dog Steps

I initially bought dog harness, have a jack russell and not overweight, also measured before ordering.
I bought size small which he wouldn't wear as too tight, if I wanted to return would have cost same as to buy supermarket harness, which is better fit.
I then bought dog stairs, they have felt
pads for steps which I put on. When he tried to use these stairs he kept slipping off. Stairs very small steps and close together.
So quality ok but both articles are unusable due to the way manufactured. Be careful when ordering.

15 October 2025
Unprompted review
Rated 1 out of 5 stars

Terrible quality badly made does not…

Terrible quality badly made does not look like the pictures and definitely not at all orthopaedic I wouldn’t buy anything from them again the bed sounds like it’s filled with plastic and feels like it too , no padding save your money I will be throwing this in the rubbish.

9 September 2025
Unprompted review
Rated 1 out of 5 stars

Pet Stroller - Unfit & Unsafe for Purpose

Regarding the Pet Stroller bought from Amazon. Poor quality and design.
Not safe for cats so please don’t purchase this. The carrier uses Velcro to hold its frame, in addition Velcro to hold the carrier to the Pram. 2 locations.
This is useless to stay in place. Velcro constantly pops undone while using it. Meaning my cat is inside a carrier that’s collapsing on him(very stressful), in addition to the carrier falling off the pram sometimes all happening at the same time.
Velcro is not smart or strong enough to be used for this purpose!
Amazon is returning my money. However, I feel responsible to share my experience to others.

2 July 2025
Unprompted review
Rated 1 out of 5 stars

Paw trimmer- $65 for a $12 temu item

Paw trimmer- $64.90 at half price - Temu is &11.90 . Shipped from Ghangzhou via a drop shipper in nsw then onto Qld.

It’s the same trimmer that’s on temu for $11.90

Cheap crap

No instructions, no packaging and cable bag had been ripped open

8 August 2025
Unprompted review
Rated 5 out of 5 stars

My dogs are wimps and don't like to go…

My dogs are wimps and don't like to go out to wee in the rain. I have compromised and provided a absorbent mat in the laundry and thankfully they have got with the program! I have 3 in circulation and they are easy to rinse and dry. All creatures happy.

4 July 2025
Rated 1 out of 5 stars

Not Worth the Hype – Constant Issues with Sensors

When I first ordered this automatic litter box, I was excited because the reviews looked promising. It arrived on time, but setting it up was a real struggle—it took me almost two days to get everything working.

I have two cats, and that’s when the real problems started. The litter box often detects a cat inside when there’s actually none, which stops it from doing the automatic cleaning cycle. This has happened multiple times, and it’s extremely frustrating. Even after changing the litter twice (thinking that might be the issue), the same problem continues.

On top of that, the rotating cleaning function doesn’t always work as expected, which defeats the whole purpose of buying an “automatic” litter box. For the price and the hype, I honestly feel very disappointed.

4 July 2025
Rated 5 out of 5 stars

Dog Pen

Purchased a dog pen online for use with my caravan Arrived very promptly and was as described . Easy to use. Very happy. A lot of fellow caravanners asking where to get one.

4 May 2025
Rated 5 out of 5 stars

Great quality and super comfortable.

I ordered 2 Premium SuperMat Calming Beds in charcoal for my boys. They absolutely love them and you can tell they are both relaxed and comfortable. The quality is excellent and I love how the covers are detachable for easy washing. Very prompt delivery. I highly recommend and will not be shopping anywhere else in the future.

4 May 2025
Rated 1 out of 5 stars

Returns impossible

I ordered a dog bed. The one i ordered was from a photo of 3 different sizes in the description along with other photos, I thought i ordered the right size, it turned out the medium size was small enough for a chiwauwau only, not the actual size I wanted. I asked if I could return it or swap it over. Answer = not if it's been opened!!!! Wth, how would i know i got the right size if it's not opened. I had several exchanges with them but not helping at all, so never again. Be very careful if you buy from them and expect to accept whatever they send you at your own loss. Not real happy with the service, such a pity.

17 May 2025
Unprompted review
Rated 5 out of 5 stars

Very happy

Did a lot of reading reviews on here before purchasing the self cleaning litter tray, there were quite a few reviews saying they were having faults which made me a bit cautious, but bought one anyway.
It showed up within 2 business days and it works excellently, no faults at all and my cat is stoked.

29 April 2025
Unprompted review
Rated 1 out of 5 stars

Disappointed

I purchased what was advertised as the same hooded dog bed, brought it of ebay 2 years ago, my dog loved it, this new one I brought straight from You guys. It's much thinner fur, the hood is much lighter but also with cardboard like stuff supporting it. My dog often can't get into it by himself unlike b4 and wakes Me up many times a night to help, I would even buy another if it was the same hood as the original. Same advertised, same name, but its not, very disappointed

3 April 2025
Rated 5 out of 5 stars

Great product

Easy process when ordering & speedy delivery.
Great product and price.
Being strip's they are perfect size for smaller dogs.
All natural and Aussie owned/produced.
Buy local !
Second time purchasing and will continue to do so.
Highly recommend this business & their products.

4 March 2025

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