I started my interest in pet joy products for my girlfriend's 14 year old Labrador. I ended up getting the hip and joint for him, the Balance probiotics for her 3 year old lab mix and the Thrive vitam... See more
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Order not Delivered....Ordered an exercise vibrating plate for 62.90 euro on April 5th ... account debited on 8th April... Tracking 17track said it was delivered on 5th May but i never received it...... See more
I'm grateful that a friend recommended PetJoy for my 17lb, mini golden doodle. It’s now the only vitamin we feed Louie and he loves it! Normally we'd have to bury vitamins and other supplements in e... See more
I ordered some dog-itch supplement from an ad i saw on Instagram. I included a bottle of multi-vitamins. Unbeknownst to me, they put me on a subscription plan. So after receiving the next shipment,... See more
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Company details
Written by the company
Pets are happy! It's our mission to help you keep them that way!
Contact info
31416 Agoura Rd, Suite 100, 91361, Westlake Village, United States
- 888-344-8974
- care@petjoy.com
- petjoy.com
Great service so far...new company…
Great service so far...new company trying to make a name for themselves...
Just all around awesome!
PetJoy has a new customer. Love the products so far! Just like me, you can’t knock it until you try it! Highly doubt you will be disappointed.
Happy
I ordered for the first time and really like my product. They have some good stuff
Accurate and convenient.
I didn't order
I didn't order! I didn't get a free sample! I canceled as soon as I saw the charge on my credit card and when I finally got a person on the phone, after canceling online, the guy said he could not do anything except give me 35 percent off? He said I got free samples? No! He said I ordered over a month ago? Nope! They got my Credit card number because it was stored on my computer, I did not order! I asked the dude for a tracking number for the order he was not able to stop from coming to me? No tracking number?
These people are crooks!
Good all the way around.…
My order was shipped and arrived in a timely manner. I used the hip & joint chews and he seems to be doing better.
Grateful
I love that my dogs no longer do the head shaking and biting at their paws. I love the Pet Joy probiotics.

Reply from Petjoy
We have just started Pet joy
We have just started Pet joy! I am praying this works for my little Yorkie. She has suffered enough with yeast and itchy skin. Debbie Barbee

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I ordered the vitamins & hip & joint & received 1 bottle of vitamins & 6 bottles of hip & joint & few days later received 3 more of hip & joint!
I ordered the ivitamins and hip and joint for my small, old dog. When received, I had 1 bottle of vitamins and 6 bottles of hip and joint. I tried getting in touch with this company, but it is impossible to be able to speak with anyone. I then received 3 more bottles of hip and joint! I am really angry that I cannot speak to anyone at this company to straighten out my order! I now have 9 bottles of hip and joint and 1 bottle of the vitamins! This is ridiculous and they better not be charging me again! I want them to get these bottles of hip & joint back and give me my vitamins for my dog!

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Very impressed
Very impressed. I will start ordering more for my Bella. The rewards will make it possible on my fixed income. She is 12y/o, 93# and takes several medications due to bilateral torn ACLs and arthritis. Thank you

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Product is amazing makes Old dogs young…
Product is amazing makes Old dogs young again so far so good

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My husband got a “free” sample?- since…
My husband got a “free” sample?- since then they keep sending and billing shipments. After several hours on phone with them he was assured that the “auto ship” was not authorized. So they said sure you can send them back at your expense. Of course they are still sending. Only solution was to cancel his card to stop shipments. This says to us the product doesn’t work and the only way to make money is via scam,

Reply from Petjoy
Ordered because of the advertised "free…
Ordered because of the advertised "free trial". After placing my order I read that it could take up to six weeks to see a difference but your subscription starts in 21 days or you have up to 21 days to cancel. Cancel anytime for any reason is what it says. I tried to call and cancel because I won't have enough time to try it out. The order had already been shipped, I understand so I'll keep that but they're refusing to cancel the subscription because I didn't try it! Offering to extend the trial is not good enough. If that was the case you should have a trial long enough to actually see results. Why say you can cancel anytime for any reason then give me a crap reason for not letting me cancel? My name is clearly on my review. I spoke with a representative on 11/30/22 4:47 pm est. There isn't a clear way to cancel on the site. That reply is bogus and maybe your reps should be trained better.... They keep updating with lies. I never asked for a refund. Changing the date was offered as an alternative to canceling because she said I can't cancel the membership per company policy. I know you heard that in the recording. Everyone stay clear of this company. They're frauds. There person replying is a liar.

Reply from Petjoy
Recommend Pro Digest
I received a free bottle of the Pro Digest & a free bottle of the Advanced Daily Multivitamin Soft Chews I just had to pay $6.95 for shipping. The Pro Digest really helped my dog with his scratching and biting. I cancelled my order in time and then received an email stating they had shipped another order to me. I was able to contact them by phone & she verified that was a default email and no shipment is coming. I just had to wait awhile to speak to someone from the US and not a foreign country. I recommend this product.

Reply from Petjoy
This company is a scam to get your card…
This company is a scam to get your card information DO NOT GIVE THEM INFO

Reply from Petjoy
Scamming Fraudsters!
These scammers spammed me with emails offering free samples which I did not sign up for. Yet my credit card was charged. Looked up the company and the telephone number. Their phone service diverts to text msg then to their website which basically loops on the subscription page and you get nothing. Email them and you will get nothing! These are fraudsters pulling a scam using pets as cover. Bad karma will shut down these A#$%%@

Reply from Petjoy
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