I asked Geoff if he could use his lovely new range of leathers to make house collars for my dogs. He immediately started work on a new design for us and produced two fabulous slim, colourful collar... See more
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My whippet was between collar sizes so I messaged to check best fit. Geoff confirmed he could make it to fit between the sizes. I ordered a whippet collar, a matching two tone lead and some house col... See more
Ordered a quick release collar and then found it wasn't quite what I wanted. When I emailed the company, they sent me a different collar and didn't even charge me! You can't get better service that th... See more
Researching best collars for spaniels I began looking at rolled collars and decided to give them a try, I’ve been buying Petiquette collars for many years so knew they would be great quality so took... See more
Company details
Written by the company
Petiquette Collars makes handmade leather dog collars in Northumberland, UK. Founded in 2009 by Geoff Thompson, every collar is made to order from Italian calf leather in 28 colour shades, with genuine Swarovski crystal options set using a vacuum press. Specialist sighthound collars for Greyhounds, Whippets, Lurchers, and Italian Greyhounds are a particular strength. All collars — including bespoke orders — are covered by a 14-day returns policy.
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4.9
Excellent
72 reviews
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I have placed several orders with…
I have placed several orders with Petiquette as I am so impressed with customer service, quality and choice of products, - the leather is outstanding quality. The ID tags are well worth the money especially the dog face one which looks fab on my goldens. Products come well packaged and delievery is prompt.
Geoff is ever so helpful, in suggesting colours and advising accurate sizing, which suits me as I like collars and leads colour cordinated, and never can get sizing right.
Cannot reccommend this company enough, from a present and future life long customer.
3 July 2024
Unprompted review
Brilliant in every respect
Great experience, amazing communication from Geoff every step of the way, and the collars are beautifully made. This is true craftmanship, as good as it gets. You'd be hard pressed to find something of this quality elsewhere. I will definately be buying more
Sent to NZ in record time. Couldn't be happier. You might get a flurry of orders from staffy owners in nz Geoff!!
1 June 2024
Unprompted review
Bought a whippet collar for my dog
Bought a whippet collar for my dog. When it arrived it didn’t have the usual belt buckle fastening but instead a slip type one. He has managed to slip it off and eat part of it causing sickness and a trip to the vets. Very disappointed with poor design. Seeking money back!
26 March 2023
Unprompted review
Reply from Petiquette Collars
Hi Louise
I'm very sorry to hear that you've had issues with your collar. You placed an order for a martingale collar, which does not have a buckle, that is the design of the collar. This is shown clearly in the images for the product as well as the product description, and is a well known collar design for sighthounds such as whippets. We make dozens of whippet collars with buckles if that's what you prefer, but you chose a slip on, martingale style collar, so I'm unsure as to why you're surprised the collar didn't have a buckle when it arrived.
Martingale collars are used to help reduce the risk of dogs from backing out from the collar, so if your dog has easily managed to slip out, then the collar is too large. If you had let us know this was happening, the issue could have been easily remedied and we would have remade the collar for you free of charge, but this is the first instance that I have heard from you, so if you don't tell us you're having problems, I'm not sure how you expect us to fix them.
Martingale collars, as with all collars should not be left on when unsupervised, a hanging strap in front of a dog's mouth is just asking to be chewed, and any foreign body that has been eaten can cause sickness.
Our martingale collars are incredibly popular with sighthound owners especially, so I am saddened to hear it hasn't worked for you. If you would like to contact me to discuss the issue, I'd be more than happy to help.
Many thanks
Petiquette Collars
Petiquette Collars-Purchased a rolled house collar but…
Purchased a rolled house collar but it’s a very disappointing purchase. The blue colour is nice but whoever made it needs to learn how to make a proper rolled collar - without a flat edge!
I suspect Petiquette has created a good link with other dog product companies who promote them, & who rely on a piggy back “reputation” structure, but I would not purchase from them again.
I will return to a well trained & experienced leather craft worker in future.
I agree with another review about size guidance- it’s not correct.
Update19/06/21
Response to your reply here:
I sent you an email on 29/05/21 at 18:27
which told you in great detail all I have said here & actually explained how a rolled collar should be made. You did not reply.
18 June 2021
Unprompted review
Reply from Petiquette Collars
Hi
I'm sorry to hear that you're not happy with your purchase, although I am a little disappointed that you felt that you couldn't actually let me know there was a problem so that I could find a solution for you.
Our house collars are incredibly popular, and the images on the website do show exactly how the finished collar will look including the "flat edge" as you put it.
With regards to the sizing guide, there are two styles of collar, each has a slightly different method of measuring which is detailed in the sizing guide. I'm not sure which style you ordered as you haven't contacted me, but it may be that you have read the sizing information for the other style than you ordered. I've made many thousands of these collars for customers all over the world, and in the vast majority of cases, people always comment on how the sizing is perfect.
If a collar does arrive and you find it is too tight or too small, all a customer needs to do is let me know, and I'll make a new size, no questions asked, as I always want the customer's dog to be as comfortable as possible.
Taking your comments and those of a previous reviewer on board though, I have slightly updated the sizing guide to make it as clear as possible that there are two different sizing methods, depending on the collar style ordered.
As for your comment about a piggy bank "reputation" structure, this is simply not true. I have spent over 12 years building Petiquette's reputation by attending shows, meeting customers and providing the best customer service possible, which has paid off as the majority of my new customers come from word of mouth referrals from existing customers. I don't rely on any other dog companies to promote my products. Unfortunately you didn't give me the opportunity to offer you any customer service as you didn't let me know there was an issue.
Many thanks for taking the time to leave a review,
Geoff
Petiquette Collars
Add-on to reply - 19 June
My apologies, your email had gone into my junk mail folder so I had missed it. If you would like to return the collar to me as it's obviously not what you are looking for and I can issue a refund for you.
The address is 18 Franklin Drive, Seaton Delaval, Northumberland NE25 0QU.
Superb products, very high quality
Superb products, brilliant service. I have had a number of collars from Petiquette. My dogs are very active and they have lasted brilliantly and are such high quality. I have just ordered another collar and had to change the order. Geoff was so helpful.
22 February 2021
Unprompted review
Perfect collar for our mini sausage
Perfect collar for our mini sausage. Beautifully made. Geoff was really helpful before I ordered with advice on sizing. Really sparkly in the light.
Will be ordering again. Highly recommended.
7 November 2020
Unprompted review
Very nice collar.
Very nice collar.. well made. I would recommend especially if you want bespoke like the weird colours I chose.
I would buy again. It fits Indiana lovely too.
9 October 2020
Unprompted review
Excellent shop
Excellent quality collars.
I bought two collars, one for my Whippet and one for my Italien Greyhound.
Beautifully made and great prices for custommade.
Love it.
6 May 2017
Unprompted review
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