Only joined company through confusing advertising on Facebook. Spoke to someone regarding this who have assured me my subscription has been cancelled but not before two payments were taken from my ban... See more
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See what reviewers are saying
Aly helped me to cancel my membership that I didn't know or I accidently click it maybe. Aly also help me to refund it. Thank you so much.
I was debited an amount that I did not receive the goods for. Imani resolved the issue for me by canceling the account.
They have been very helpful in their support ensuring I’m a given as much help need to ensure a speedy resolution.
Aly helped me to cancel my membership…
Aly helped me to cancel my membership that I didn't know or I accidently click it maybe. Aly also help me to refund it. Thank you so much.
Alero was helped me
Îți was good
Quick response
Quick response. Thanks to Jamal for helping me resolve my issue
Good service
Phoebe solved it
compromise
It great, because despite they took my payment for unknown reasons, they have apologise and promise to refund it back to the account.
Resolved issue by Imani
I was debited an amount that I did not receive the goods for. Imani resolved the issue for me by canceling the account.
Edith contacted me and very considerate…
Edith contacted me and very considerate and helpful
Good communication
Good communication. Scarlett has been in charge to accommodate my concern and she did it perfectly.
scammers
scammers, fraudulently taking money! To get your money back they ask you to write a good review
Problem solved by Emerald
Problem solved by Emerald.
Thank you, Emerald.
Excellent result!
The resolution of my problem was not particularly easy but Diamond in the Escalation team was very good and I am more than happy with the outcome.
Thank you Eugene for your prompt…
Thank you Eugene for your prompt assistance regarding my Satisfying Customer Service
good customer support
responsible and helpful customer service team
very fast and good help from customer service, thank you Ann for your help. Best regards, Aleksandra Szymków
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