Peter Christian Gentlemen's Outfitters (UK) Reviews 

28,020
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 3,691 reviews, reviewers overwhelmingly had a great experience with this company. Many customers frequently praise the high quality of the clothing, mentioning that garments are very comfortable, well manufactured, and always arrive promptly through reliable delivery services. People also deeply appreciate the smooth online ordering process, extensive product selection, and friendly customer support when exchanging items. However, some people mentioned that certain trousers and shirts simply did not fit properly, arriving either much too small or featuring unexpected length variations. A few consumers additionally experienced occasional delivery delays, while others expressed clear dissatisfaction regarding specific item materials and thin product construction.

What people talk about most

Product

People report positive experiences with product, highlighting that items are well made and comfortable.... See more

Quality

Clients share positive opinions on quality, consistently highlighting the comfortable fit and well-made... See more

Delivery service

Reviewers highlight positive aspects of delivery service, consistently reporting prompt arrivals and careful... See more

Service

Consumers find service to be positive, highlighting efficient and attentive assistance alongside smooth... See more

Order

Reviewers mention positive feedback about order processes, highlighting easy online procedures, prompt... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ordered two pairs of blue denims at a greatly reduced price. Denims delivered on time in good condition in individual polythene bags with clear return instructions if found to be unsuitable. This was... See more

Rated 5 out of 5 stars

I give you Peter Christian five stars because your service has been fantastic. I had to return an item because it was too large and I was able to return it without any hassle and immediately received... See more

Rated 5 out of 5 stars

I bought two pairs of navy shorts, as I wanted some to keep for slightly more formal occasions. I liked the look of them and am not disappointed. The first two pairs arrived, size 38 waist ( my stan... See more

Rated 5 out of 5 stars

They have a brillian website and a comprehensive brochure for the more mature gentleman plus they are a very english company and are producing very good quality clothes the best online oitfitters i... See more

Company replied



Company details

  1. Men's Clothing Store
  2. Clothing Store
  3. Men's Tailor
  4. Tuxedo Shop

Written by the company

Peter Christian specialises in classic, well-tailored men's clothing and accessories for the most discerning gentleman. View our quality collection online.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

28K reviews

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Asks customers to review

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4.6

All reviews

(28,020)

3,434 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service!

Excellent service!! My shorts went to the wrong address probably because I was too casual in placing my order and got the wrong post code. Customer services never the less got them back on track very quickly and readdressed them. Thank you very much for the great service and especially to Samantha at Customer Services.

25 July 2026
Peter Christian Gentlemen's Outfitters (UK) logo

Reply from Peter Christian Gentlemen's Outfitters (UK)

Good Morning

Thank you for taking the time to leave a review for us.

We’re delighted to hear that Samantha and our Customer Services team were able to resolve the delivery issue quickly and get your shorts safely back on track.

We’ll be sure to pass your special thanks on to Samantha. It’s fantastic to know that, despite the postcode mix-up, you received the helpful and efficient service we strive to provide.

Thank you for your kind words and continued support. We hope you enjoy your shorts and look forward to helping you again soon.

Kind Regards

Customer Care Team
Peter Christian

Rated 5 out of 5 stars

Oat Shawl Neck Cardie

I thought it expensive until it arrived. I went up half a size to XL because I wanted a big cuddly fall-into cardie. Perfect.
The red ones look very nice too.
I really mustn't.

6 August 2026
Unprompted review
Peter Christian Gentlemen's Outfitters (UK) logo

Reply from Peter Christian Gentlemen's Outfitters (UK)

Good Morning

Thank you for taking the time to leave a review for us.

We are pleased to hear that your cardigan exceeded your expectations and that going up to an XL gave you exactly the cosy, comfortable fit you were looking for.

It sounds like the red version may be tempting you too — we certainly won’t tell anyone! 😊

Thank you for your support, and we hope you continue to enjoy your cardigan for many seasons to come.

Kind Regards

Sigy Hunt

Customer Care Team
Peter Christian

Rated 5 out of 5 stars

Great service

Great service. Trousers too small. Returned with no problem and refund issued. Customer service amazing and answered all questions.
Will order again

17 July 2026
Peter Christian Gentlemen's Outfitters (UK) logo

Reply from Peter Christian Gentlemen's Outfitters (UK)

Good Afternoon

Thank you for taking the time to leave a review for us.

We are pleased to hear that, despite the trousers not being the right size, your return and refund were handled smoothly.

It’s especially pleasing to know that our Customer Service team was so helpful and able to answer all your questions. We really appreciate your kind words and are thrilled to hear you’ll be ordering from us again.

Kind Regards

Customer Care Team
Peter Christian

Rated 5 out of 5 stars

Prompt delivery and the item well received

Prompt delivery and the item well packaged. Trousers suited me very well in length, waist and smartness. Overall pleased with the Peter Christian and would highly recommend.

23 July 2026
Peter Christian Gentlemen's Outfitters (UK) logo

Reply from Peter Christian Gentlemen's Outfitters (UK)

Good Afternoon

Thank you for taking the time to leave a review for us.

We are happy to hear that you were pleased with both the product and the safe, secure packaging.

We really appreciate your support and look forward to serving you again soon.

Kind Regards

Customer Care Team
Peter Christian

Rated 5 out of 5 stars

Beautiful sweaters

Beautiful sweaters great quality and loved the colours!

25 July 2026
Peter Christian Gentlemen's Outfitters (UK) logo

Reply from Peter Christian Gentlemen's Outfitters (UK)

Good Morning

We’re delighted to hear that you love your sweaters and are so pleased with the quality and colours.

It’s fantastic to know that you’re enjoying your purchase. We really appreciate your support and look forward to serving you again soon.

Kind Regards

Customer Care Team
Peter Christian

Rated 2 out of 5 stars

Poor Customer service

I ordered 2 pairs of Jeanos in size 38/32. When I tried them on they were both much too long - about 34 inches. I paid to have them altered and contacted your Customer Services. The lady I spoke to couldn't care less about the inconvenience and cost to me, and seemed only concerned about your problems of possibly having to measure your stock.
The trousers are of very basic quality anyway, and I would urge caution for other purchasers.
Anthony Gilbert

31 July 2026
Unprompted review
Peter Christian Gentlemen's Outfitters (UK) logo

Reply from Peter Christian Gentlemen's Outfitters (UK)

Good Afternoon

Thank you for taking the time to leave a review for us.

Please accept our apologies that both pairs of jeans were significantly longer than expected and that you were then left with the inconvenience and additional cost of having them altered.

Again please accept our apologies regarding your experience with our Customer Services team.
You should have felt that your concerns were being listened to and that we were focused on helping to resolve the inconvenience caused, rather than on our own processes.
We sincerely apologise that this was not your experience.

We also appreciate your comments regarding the quality of the jeans. Your feedback about both the leg length and the garment quality will be shared with the relevant teams for review.

Thank you again for bringing this to our attention. We’re sorry that we’ve let you down on this occasion and appreciate the opportunity to learn from your feedback.

Kind Regards

Customer Care Team
Peter Christian

Rated 5 out of 5 stars

Excellent quality and service.

Excellent quality and good looking products. Bought as a present and now husband has worn a pair of the shorts (although 81 years young) he looks great in them and says how comfortable they are! Quick delivery. Good all round service - well done!

23 July 2026
Peter Christian Gentlemen's Outfitters (UK) logo

Reply from Peter Christian Gentlemen's Outfitters (UK)

Good Afternoon

Thank you for taking the time to leave a review for us.

We’re delighted to hear that you were pleased with the quality and style of the products, and that your gift was such a success.

It’s especially lovely to hear that your husband is enjoying his shorts and finding them so comfortable. At 81 years young, it sounds as though he’s wearing them with great style!

We’re also pleased that your order arrived quickly and that you were happy with the service overall. Thank you for your kind words and support we look forward to helping you again soon.

Kind Regards

Customer Care Team
Peter Christian

Rated 5 out of 5 stars

Excellent quality garment

Excellent quality garment. Perfecr fit. Great customer service and communication as one has come to expect from this thoroughly reliable and trusted company. Item well packed and protected fro transit with quick dispatch and delivery.

24 July 2026
Rated 2 out of 5 stars

Trouser size wrong twice over

Still waiting for refund, so too soon for a final view on service. But the trousers, supposedly 38 waist and 30 leg, did not fit in either dimension. The waist was smaller than 38 and the leg was longer than 30. Interestingly the label had a sticker on it which changed the printed leg size of 32 to 30. I suspect the original was correct.

23 July 2026
Peter Christian Gentlemen's Outfitters (UK) logo

Reply from Peter Christian Gentlemen's Outfitters (UK)

Dear Mr Sargent,

We apologise for your disappointment with the item received, and we thank you for your feedback.

Having inspected the item returned, it does appear to be measuring correctly both in the waist and inside leg. The trousers were tailored down from a 32L to a 30L to fulfil your order. We have a professional tailoring team here on site who are completely competent and maintain a high level of consistency with their work.

You will be pleased to know that your refund of £75 was paid back to your account earlier today.

Kind Regards,
Customer Care Team
Peter Christian

Rated 5 out of 5 stars
Peter Christian Gentlemen's Outfitters (UK) logo

Reply from Peter Christian Gentlemen's Outfitters (UK)

Good Afternoon

Thank you for taking the time to leave a review for us.

We’re delighted to hear that you were pleased with both our service and the quality of your purchase.

We really appreciate your support and look forward to helping you again soon.

Kind Regards

Customer Care Team
Peter Christian

Rated 5 out of 5 stars

Customer service

We had quick service and goods that we bought are of very good quality 👌

23 July 2026
Peter Christian Gentlemen's Outfitters (UK) logo

Reply from Peter Christian Gentlemen's Outfitters (UK)

Good Afternoon

Thank you for taking the time to leave a review for us.

We appreciate to hear that you received quick service and that you’re so pleased with the quality of the items you purchased.

Your kind words mean a great deal to us. We really appreciate your support and look forward to helping again soon.

Kind Regards

Customer Care Team
Peter Christian

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