Pestie Reviews 

987
TrustScore 3.5 out of 5

3.5

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Review summary

Created with AI, based on recent reviews

Considering 91 reviews, most reviewers were somewhat happy with their experience overall. Customers frequently state that the application process is straightforward, taking very little time while successfully reducing pest populations in and around the home. Many consumers also appreciate the convenience of the home barrier subscription service and the comprehensive treatment kits provided. However, some people mentioned difficulties with the subscription cancellation process and unexpected renewals that occurred without clear notice. Others noted recurring problems with defective spray nozzles that failed to mist properly and inconsistent product performance against stubborn infestations. Additionally, a few individuals experienced frustrating interactions when attempting to resolve support issues through customer service channels.

What people talk about most

Product

Reviewers highlight ambiguous aspects of product effectiveness and reliability. While many consumers praise... See more

Service

Consumers find service to be ambiguous, with highly mixed experiences reported. While many reviewers praise... See more

Customer service

Reviewers mention ambiguous feedback about customer service, as experiences vary significantly. Many... See more

Quality

People report ambiguous experiences with quality, reflecting a high level of disagreement among users. Many... See more

Subscription

Customers consistently note ambiguous experiences with subscription policies, with many feeling misled by... See more

Reviews shaping this summary

Rated 3 out of 5 stars

It was advertised as essentially "we ship when it's time for you to spray". And this was my initial experience. I'd receive a package, and treat my property. Now, they send a big box with several trea... See more

Rated 3 out of 5 stars

Pestie seems to have reduced some of the ant population but had little effect on the fleas. I am wondering if the delay in being able to spray without rain washing it away could be the problem. Does t... See more

Rated 4 out of 5 stars

Good program overall. That's the good part. Now for the challenges. The sprayer quality is suspect at best. I've had 3 so far. Two arrived dead, and the 3rd barely lasts a single application. Also... See more

Rated 5 out of 5 stars

Easy to order, fast shipping. Product seems well designed with clear instructions. I applied Pestie in early fall, so not the biggest ant season but it seems to have diminished my ant problem. I'm loo... See more


Company details

  1. Pest Control Service

Written by the company

Seeing bugs? Not with Pestie. We deliver customized, pro-grade pest control and a full application kit right to your door. And we stand by it's quality with our bug-free guarantee. If you're not satisfied, we'll do whatever it takes to make it right—send special treatments, personalized treatment plans, or a full refund. It's risk-free... unless you're a bug.


Contact info

3.5

Average

TrustScore 3.5 out of 5

987 reviews

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3.5

All reviews

(987)

90 reviews in the last 12 months

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Rated 1 out of 5 stars

If i can rate zero i would

If i can rate zero i would,

They have no support when called, i placed my order 4 weeks before i received a note saying it wouldn't be delivered.
I have never had this bad an experience

19 December 2023
Unprompted review
Rated 5 out of 5 stars

We had a lot of spiders in our new construction

This past Spring (2023) we had a lot of spiders and other crawling insects in our new construction home in the Dallas area, but I didn't want to spray inside. At a previous home I had had success with barrier spray systems administered by very expensive professional pest control companies so I thought I'd try to DIY approach with Pestie. Within two weeks of administering our first round of Pestie our spider problem stopped and we haven't seen spiders or bugs inside since. I just adminsitered our first reapplication and it took all of 20 minutes to mix, spray and clean up. I'm very pleased with the product, the service and the communication from Pestie and would highly recommend it.

15 November 2023
Unprompted review
Rated 2 out of 5 stars

Product doesn't work all that well. Watch your billing closely.

The products don't seem to work all that well. I had to send them proof of the issues I continued to have. If ants or spiders are a concern... the treatments offered may not work for you. Also billing became an issue. I submitted an online inquiry about a large charge that had come up and no one responded. I give Pestie 2 stars because the concept/idea of it is good and in the instance that I told them that my bug issues persisted, they did send out an additional product to try to help. It didn't work, but it at least they made an effort to help that time around. I may revisit this review if anything changes.

16 August 2023
Rated 1 out of 5 stars

Rough start...

I cannot comment on the product because the process of getting the product is so bad, that I'm not sure if I can trust them to have a reliable product. I placed an initial order and two weeks after placing it, it still has not arrived. If you try to contact them, you will too, be frustrated. Their phones go to voicemail, and no one calls back. The chat function does not work on a mobile device, so you have to use a computer to contact them. Then, maybe they will respond. They ship via DHL to the USPS and that takes over a week to go from Utah to California. We will see if it is worth it, but my feeling is that it is an overpriced service that is a marked-up version of what I can buy at Home Depot.

10 November 2023
Unprompted review
Rated 2 out of 5 stars

I called yesterday when I was applying…

I called yesterday when I was applying the pestie solution. The recording asked me to leave a number and I never got a return call.
This is the second time in a row that I've had to change the batteries. Thankfully I have a tool that accesses the really specific screws on the sprayer device. In the several years that I've subscribed to Pestie, I've never had to change the batteries before. Now, as I said, 2 times in a row.

I think I need a new sprayer.

I think the pestie solution does a fine job but your customer service has a lot to be desired.

6 November 2023
Rated 4 out of 5 stars

I prefer the liquid

I prefer the liquid, as it seems to work better, but this method of pest control is a lot better than paying someone to spray something that might, or might not work!

3 October 2023
Rated 5 out of 5 stars

3 year user!

I have been using this for a couple of years. I had one sprayer stop working and was sent a replacement without any problem. My ant problem is no more!!

18 October 2023
Rated 5 out of 5 stars

Wonderful customer service

Wonderful customer service. Not only do I love pestie because it truly works , but they are very accommodating. I’ll never stop using this product.

5 October 2023
Rated 3 out of 5 stars

I just did part of my home with the…

I just did part of my home with the spray, so I'm waiting on the results. What I really am unhappy about is the amount they send you. We have a large home . We used very little and still didnt have enough for the outside .I feel for 30 dollars the bottle should be larger. I don't know about if I will keep a subscription to this. They make it look like the bag is pretty full but with 3 bottle of water to mix my sprayer wasn't even long enough to reach the bottom of bag.

20 October 2023
Unprompted review
Rated 5 out of 5 stars

We have used Pestie for a year and have…

We have used Pestie for a year and have been very satisfied. Occasionally have seen an insect but we also had occasional sightings when we had a full service company. Application is easy and effective! Looking forward to the same results for our second year.

18 October 2023
Rated 5 out of 5 stars

Pest control system made easy

My first experience with a subscription pest control solution. Having someone come do it is pretty expensive. I have tried buying my own but then I'm not sure if I'm using the right thing or the scheduling. This method keeps me on track an it's simple to apply. When I still had some little ants showing up, customer service helped me quickly and sent another application. All seems to be well now. Although we don't have pets at home, we feel comfortable with this being safe around our new grandbaby. I'm looking forward to my next application and keeping bugs and spiders at bay!

8 September 2023

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