Beaver Pest Control Reviews 204

Thank you to Harry Wills for his great customer service. very knowledgeable technician, polite and helped out to resolve the issue. thanks again

We hired Beaver for mice control. I wasn’t impressed with the first report/result and voiced my concerns. Was told not to worry - the mice will go away. As expected, a couple of months after the mice is back, not even a couple of months - we suspect the mice was there during the holiday period as neighbours could hear things dropping even though house was empty. Beaver has said their guarantee has expired. I mean, for 240 pounds to stop mice for less than a month is as poor as it gets. Beware, especially with the two month guarantee as it means their solutions are very short term.

Jason was professional and polite.
He explained the process to me, and assured me of what to look for.

My loft should hopefully be a better place!

Thank you Jason

They really are experts and have solved my issue professionally!

My experience with Darren was brilliant, he has a pleasant attitude and is very knowledgeable. Dead Fox removed from garden within the hour of booking the appointment.
Plus garden & boundary checked for any other vermin.
Excellent service and great customer service.

Overall Excellent Service
-Quick response to a call out
-turned up on time
-equipped to deal with the issue
-conveyed a full understanding of the issue
-presented options for remedial and preventative works
-timely response in the provision of a requested quotation.
-attendee Jamie Davies has dealt with the sensitivity of the clean and pest control in a highly professional manor.

We have been with beaver for Twenty years and have never had any pest of any kind
I highly recommend beaver as your standard pest control option
The technicians over the years have been very polite and knowledgeable about their profession .
Today our premises were inspected by Marco and Silvio and as usual very discreet and fast.

They are a very professional business which was able to handle our domestic pest problem promptly and swiftly.

We had been trying to deal with the issue ourselves for a number of months to no avail so decided to call in the professionals. I’m very glad we landed on Beaver Pest Control.

The initial contact was courteous, prompt and efficient to organise the treatment. Following their pre-treatment advice and guidance and listening closely to the knowledgeable and personable agent (Steve) who visited our home, we have been able to quickly and efficiently get rid of the problem.

We only wish we’d called them sooner and saved ourselves a load of expense and bother.

A solid and reliable company.

Customer services were prompt with appointments, easy to get hold of when needed and always helpful and friendly. Real personal touch. Thank you Justina & co😊

Adam, who dealt with the pest issue was very thorough. He informed me about mice behaviour and explained every step of what needed doing. He showed me the areas they were getting in from other parts of the building owned by someone else, so I could then pass that on for them to fix. On one occasion he even went out of his way to pop in and check the traps when he had an appointment in the flat downstairs. Overall he was very professional and very pleasant and reassuring.

Then finally two gentlemen came to proof my property to stop any further mice getting in. They arrived on time, very efficiently took out cupboards, fridge, cooker .. and proofed all the way round the kitchen and areas in the bathroom with a wire mesh and sealant. I was dreading it being a big mess, but it was so well done with minimal fuss and they even hoovered the floor afterwards! Excellent job.

I couldn’t have asked more of anyone involved. It’s horrible having mice, so you need people reliable, good at what they do and who actually care. Beaver pest control tick every box. Thank you to all involved.

Beaver Pest control came to solve rat problem. they have done the treatment which was good. they have asked us to do rat proofing work to stop rats.

They have quoted us £822+ VAT for proofing which we agreed to pay, we made payment before their technician come for proofing work, when i made payment I have asked when and how many people are coming, they have instructed only 1 technician coming, i have told them are you sure 1 technician is enough for the work and they confidential said yes don't worry everything will be fine but when technician came he straight away said i am not doing this job alone it is 2 men job. A technician said office will contact you to rearrange this job with 2 men. They did not contact me for 2 days, i have contacted them after 2 days. they emailed me mentioned that we need 2 technician now for your job so your price will be double to £1659.

JUST DOBLED THE QUOTE

i would say double and triple confirm with them when they quote you because they can change easily and do not finish the job.

They have refunded my original payment but not finished the job. they did not even want to give any discount because it was their fault.

Super responsive and great service

I work as a property manager in Kensington with high end clients, regardless pests are an issue.

Nigel Avent is a credit to Beaver Pest control, super responsive great knowledge and attention to detail is excellent. No job is too big or too small for Nigel

Not only have I learnt a fair few gems of knowledge i am also able advise landlords of preventative measures,whether it be mice, rats, bed bugs or other pest issues.

I have worked with many pest control companies during my 11 year career but nothing beats Nigel or beaver pest control.

Great advertisement for the company I will he recommending to all my property manager friends.

Nigel is an asset to Beaver !!!!

Quick to respond and good advice. They know what they are doing, go to the pros and bypass trying to DIY the problem Best quote. Ashley was really friendly and reassuring. Kerry was very helpful and responded quickly to emails and queries. Thanks so much!

I am the manager of Mary's home in Croydon and one of your workmen called Tyrelle attended our care home.
This gentleman was so polite and cautious in our home he explained anything that needed to be explained clearly and did not rush with his communication. he was a delightful person first thing in the morning and I would like to say thank you and we are grateful for his service.

I would like to take the time out as a staff that is working in Marys home to say that Tyrelle is a fantastic worker who is working in your company. He is approachable and very pleasant. He get along with all staff and residents whenever he arrived to do his task here.

Lovely people! I dealt with Monica, who arranged the appointment. Such a kind and helpful lady. 100s of wasps were in my hallway and it became an emergency. Monica moved the appointments and they came to my house the same afternoon. Steve came and did a thorough job throughout my house and loft to ensure all of the wasps were gone. A lovely, helpful person who explained everything. There are no wasps in my house now that Steve has been!

Fantastic company - every person I dealt with from when I first called, was fast, efficient, friendly, responsive and expert. They explained everything to me clearly, solved the problem, and have made me feel safe in my home again.

Beaver Pest Control were super helpful, very responsive, and incredibly efficient both on call and in person. The customer service team were very clear with advice and organisation. The three technicians that visited our home were very friendly and professional. You can tell that all three take pride in good work expertly executed, and I am particularly grateful to Tyrelle who went above and beyond to ensure that any issues are properly resolved. I highly recommend the Beaver Pest Control and their teams.

Thank you to Darren ... who saw my face of panic and terror when dealing with our mice problem at home, and responded as best he could. Darren was concerned and considerate, and did everything he could. Although it was all more than could be done on the spot, given the holes in the walls, etc, he baited everywhere, stuffed metal wool as much as he could, and made the most detailed report he could to offer to our landlord (he really went everywhere searching for source problems). To be honest, after a period of many triggered traps, and my hubby having to reassure me every night, we are relieved right now *touch wood!*

Was visited by Silviu and Courtney who were very polite and willing to investigate my rat problem thoroughly. It’s early days but they have given me confidence that this horrid proble will eventually be resolved.

My experience with Darren and Monica was surprisingly brilliant.
We had a flea infestation. Monica explained very carefully what the flea is up to and how to eradicate them. Along came Darren , very pleasant manner, explained what he was going to do.
We had two sprays at half the price of other companies with an insistent guarantee.
We also got a good understanding of the various household pests. Bed bugs don’t sound very friendly.
Great to deal with pleasant people.