PestControl.co.uk Reviews 

133
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 80 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the professional staff for being polite, helpful, and extremely efficient during home visits to tackle infestations. People note that pest problems are resolved swiftly, leaving homeowners completely satisfied with the reliable and prompt service provided. Many consumers also mention clear communication and helpful advice given throughout the entire treatment process. Some reviewers were not happy with high costs or occasional situations where treatments failed to fully resolve the pest issue. A few individuals felt that unexpected charges for unsuccessful visits or expensive callouts were rather unacceptable.

What people talk about most

Staff

Clients share positive opinions on staff, frequently describing technicians as polite, efficient, and very... See more

Service

Customers had positive experiences with service, highlighting prompt appointments and efficient... See more

Customer service

Customers consistently note positive experiences with customer service, praising staff for being polite,... See more

Price

Reviewers share mixed feedback about price, with some finding costs reasonable and others reporting high... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent service. After my initial phone call, Liam came out the next morning. Dealt with our wasps nest very swiftly. Would definitely use again if we have another pest problem !

Rated 5 out of 5 stars

Very very pleased with the speed at which David came to help with a bad rat infestation in my garden.I was extremely worried as they were running over my patio and I felt I could not leave my doors op... See more

Rated 5 out of 5 stars

Good experience being both flexible on when had work done and a good job which we were worried about due to mess and smell which was not an issue. As far as we are concerned a perfect job done in a fr... See more

Rated 5 out of 5 stars

I have recently had an awful experience with bed bugs. I used Environ to support with getting rid of them. The office team are great always helpful and nothing to much trouble. Darren who is the tech... See more


Company details

  1. Home Services

Written by the company

Pest Control Services for Businesses and Homes Throughout the UK. We are Local Experts with Affordable Prices.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

133 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.6

All reviews

(133)

82 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

David was great

David was great throughout my experience. He explained everything clearly and he was clear about his prices and only offered one option compared to other companies that try and make the sale by offering various other more expensive choices on treatment.

Thank you again David for your services!

11 March 2026
Unprompted review
Rated 5 out of 5 stars

Highly recommend

Highly recommend. Jay was professional, credible and kept us up to date with great communication. Pleasure to deal with and shared valuable advice and insights throughout each step of the job

26 March 2026
Unprompted review
Rated 4 out of 5 stars

Mole issue in my garden

Mole issue in my garden. Contacted pest control.co.uk who contacted me within a couple of days and arranged a visit for the Friday. Technician arrived and set 5 traps and said will call me next week and come back on the following Friday. He did return and after checking the traps a mole was caught in one of them. Again he stated he would return the following Friday which again he did but no further moles were caught. He then took up the traps and went away. Pleased that a mole was caught but overall not a cheap experience as it costs £108 per visit including vat . The third visit was merely to check the traps and take them away. But the technician did the job in a professional manner. However, another mole hill has appeared and I will have to start the whole process again if I want pest control to return.

6 February 2026
Unprompted review
Rated 5 out of 5 stars

Mice

Thankyou Dominic Wrack for all your help and support.
Dominic was so helpful , Polite , friendly and professional , and I feel went above and beyond to sort my problem.
He listened and reassured me throughout the process .

24 February 2026
Unprompted review
Rated 1 out of 5 stars

Overpriced

Overpriced
Work completed by another reputable company for over half the price
Yes correct company estimates given by LEE1269 on 5/1/26 quotes recieved

23 December 2025
Unprompted review
PestControl.co.uk logo

Reply from PestControl.co.uk

Thanks for coming back to me. I have found your details and spoken with our local technician concerning the quotation for woodworm treatment to your loft.

We are usually up to 50% more competitive than other nationwide companies, so to have found a company half our price is very unusual and I can understand why you feel aggrieved, however we could not operate our business at those prices.

Thanks again for coming back to me. We take all feedback seriously.


Hi Rachel.

Can you confirm you are reviewing the correct company as I can’t see your details on our system. Whilst we occasionally drop the ball, this doesn’t sound like us?

We are PestControl.co.uk.

Many thanks

James

Rated 5 out of 5 stars

Had a big problem with bedbugs and been…

Had a big problem with bedbugs and been failed by several other pest controllers, and
pestcontrol.co.uk have been totally different with a comprehensive, knowledgeable and supportive approach the problem is now under control.

10 November 2025
Unprompted review
Rated 5 out of 5 stars

Service was provided as agreed

Service was provided as agreed, all visits on time and rat treatment was successful. Jay was very polite and helpful. Full information was given about most suitable treatment as we have a cat, and grandchildren visiting shortly.

18 November 2025
Unprompted review
Rated 5 out of 5 stars

From the initial contact

From the initial contact, I found the service to be highly professional and knowledgeable giving good and factual advice. I highly recommend Pest Control for all you services.

20 October 2025
Unprompted review
Rated 5 out of 5 stars

Great and efficient service

I needed some last minute support for a vulnerable client, and Reece was really responsive and efficient. The process from enquiry to completion was seamless and would recommend.

16 October 2025
Unprompted review

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