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Review summary

Created with AI, based on recent reviews

Looking at 36 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their friendly, professional, and knowledgeable approach, often highlighting their helpfulness and efficiency. Many people appreciate the prompt response times and the excellent service provided, noting that issues are resolved with minimal fuss and clear communication. However, some customers were dissatisfied with the communication, reporting long periods of no response to messages. A few other people also felt let down by unresolved problems despite significant payments, and some mentioned that the service did not effectively address their pest issues.

What people talk about most

Service

Customers consistently note positive experiences with service. Many reviewers praise the professionalism,... See more

Staff

Reviewers mention positive feedback about staff. Customers consistently praise the staff for being... See more

Response time

Reviewers highlight positive aspects of response time. Many customers praise the quick response to initial... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Malcolm, turned up on time on the days he was due to attend our property. With a minimum of fuss he did the work required to resolve our issue with a drain that required modification. left our pro... See more

Company replied

Rated 5 out of 5 stars

Darren came out today and gave very helpful and informative advice about vermin. He very kindly didn’t charge me as he felt I would be wasting my money unnecessarily. Had I used another company I wou... See more

Company replied

Rated 5 out of 5 stars

Joe was super quick to respond and sort our problem. A mole had destroyed our newly laid garden and I was heartbroken. Joe came straight away and kept us informed every week of what was happening, wha... See more

Company replied

Rated 5 out of 5 stars

Louise J did a fab job at our property with our pest problem. She was polite, friendly and informative. She loved our dog 🐕 😂. All in all an excellent service by Louise and the whole team. They were... See more

Company replied


Company details

  1. Pest Control Service
  2. Bird Control Service

Written by the company

Pestforce UK provides fast and effective pest control services across the United Kingdom. Contact us today for trusted advice and professional services that will help keep you pest-free. Across all platforms we are the most reviewed pest control company in the UK with over 23,000 reviews.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

173 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent firm

Excellent firm. Reliable and competent. Would recommend.

27 December 2024
Unprompted review
Pestforce UK logo

Reply from Pestforce UK

It was a pleasure assisting you. Thanks for your wonderful feedback!

Rated 5 out of 5 stars

Excellent service

Excellent service. Reasonable priced. Friendly. Very helpful. Turns up on time.
Would highly recommend

10 July 2024
Unprompted review
Pestforce UK logo

Reply from Pestforce UK

Your satisfaction is our goal. Thanks for your amazing review!

Rated 5 out of 5 stars

Very professional and responsive

Very professional and responsive. Sorted 2 wasps nests for me quickly and efficiently.

1 August 2024
Unprompted review
Pestforce UK logo

Reply from Pestforce UK

Your review is greatly appreciated—thank you for choosing Pestforce!

Rated 5 out of 5 stars

Good reliable service

Service was good sorted the pest problem,would use again if needed

19 December 2024
Unprompted review
Pestforce UK logo

Reply from Pestforce UK

Thank you for taking the time to share your experience with us!

Rated 5 out of 5 stars

Pigeon evaluations

Very quick and no fuss
Excellent service

1 August 2024
Unprompted review
Pestforce UK logo

Reply from Pestforce UK

Thanks so much! It’s always great to hear we’ve made a difference.

Rated 5 out of 5 stars

Rick and Team (Pestforce) were super…

Rick and Team (Pestforce) were super good, helped us with one of our property (HMO).
On time for both visits, made sure jobs were done as promised and kept us informed for with all updates.

16 July 2024
Unprompted review
Pestforce UK logo

Reply from Pestforce UK

Your kind words mean so much to us. Thanks for trusting us!

Rated 5 out of 5 stars

Responding to calll - Rats in the garden

Ken is very quick in responding and deal with the problem immediately, if circumstances allow, he will do what he can. He will return in the promised time to check results. Will certainly use him again

27 December 2024
Unprompted review
Pestforce UK logo

Reply from Pestforce UK

It’s feedback like this that keeps us going. Thank you!

Rated 5 out of 5 stars

Rick was very polite and very helpful

Rick was very polite and very helpful. He kept us informed about everything that he was doing with regards to the treatment plan. Would recommend Rick, always on time and if running late would always let me know . Thank you Rick

4 October 2024
Unprompted review
Pestforce UK logo

Reply from Pestforce UK

We’re so glad you’re happy with the service. Thanks for letting us know!

Rated 5 out of 5 stars

Very helpful and efficient service

Very helpful and efficient service. Would certainly recommend Nathan and Pestforce

5 July 2024
Unprompted review
Pestforce UK logo

Reply from Pestforce UK

Helping you was our pleasure. Thanks for sharing your experience!

Rated 5 out of 5 stars

PROFESSIONAL & DEDICATED

You don't think about it until you really need them. We couldn't have picked a better professional company. I especially liked the communication, always letting you know what they were up to and what was happening going forward, via text, email and phone. Chuck did an excellent job and sorted out our problem completely. I wouldn't hesitate to use again or recommend to all my family and friends.

1 August 2024
Unprompted review
Pestforce UK logo

Reply from Pestforce UK

We’re so grateful for your feedback. Thank you for your support!

Rated 5 out of 5 stars

Professional service from start to…

Professional service from start to finish.
Quick response and areas of concern identified, treated and resolved.

Would not hesitate to use for any future pest control concerns. Well done.

30 November 2024
Unprompted review
Pestforce UK logo

Reply from Pestforce UK

This made our day—thank you for your thoughtful review!

Rated 5 out of 5 stars

Paul was very friendly and efficient

Paul was very friendly and efficient. Same day callout and done an excellent job. Would definitely recommend.

28 March 2024
Unprompted review
Pestforce UK logo

Reply from Pestforce UK

We’re thrilled to hear you’re satisfied. Thanks for choosing Pestforce!

Rated 5 out of 5 stars

Prompt & efficient

Nathan is prompt, efficient and always explains the process carefully. He is willing to return if the problem reoccurs but his work is so effective that it has not been necessary. We would wholeheartedly recommend him.

16 August 2024
Unprompted review
Pestforce UK logo

Reply from Pestforce UK

It’s always rewarding to hear we’ve done a good job. Thanks so much!

Rated 5 out of 5 stars

Very good service

Very good service. Answered the phone quickly. Turned up when they said they would and did a good job, had no problems since.

13 June 2024
Unprompted review
Pestforce UK logo

Reply from Pestforce UK

Your review means a lot to us—thank you for your kind words!

Rated 5 out of 5 stars

Cannot praise Ashley and Donald enough

Cannot praise Ashley and Donald enough. We have used them twice and on both occasions, the programme of treatment worked effectively and efficiently. They know exactly they are doing and are lovely with it!
We wouldn't hesitate to recommend.

20 November 2024
Unprompted review
Pestforce UK logo

Reply from Pestforce UK

We’re so happy to hear this. Thanks for letting us know!

Rated 5 out of 5 stars

Excellent service from Pestforce

Excellent service from Shane at Pestforce, arrived on time, very knowledgeable and did the job - no fuss, very reasonable price and a nice guy to boot. I highly recommended his services. 5*

5 November 2024
Unprompted review
Pestforce UK logo

Reply from Pestforce UK

It was great working with you—thanks for such a wonderful review!

Rated 5 out of 5 stars

Fantastic service

Fantastic service. I can 100% recommend Chuck and Jack. Their support and expert guidance in helping to resolve a problem with a pigeon infestation on my roof and solar panels excellent. The work was completed to the agreed price and schedule without fuss. A quality job.

27 August 2024
Unprompted review
Pestforce UK logo

Reply from Pestforce UK

Your support is so appreciated. Thanks for trusting us to help!

Rated 5 out of 5 stars

Brilliant

Issue with rats, Craig was great and found the actual cause rather than just laying bait. Issue cleared up.Highly recommended.

14 June 2024
Unprompted review
Pestforce UK logo

Reply from Pestforce UK

We’re so glad we could help. Thanks for sharing your thoughts!

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