Personalisedtreasure Reviews 

229
TrustScore 3.5 out of 5

3.6

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Rated 5 out of 5 stars

Ordered a Charm with a picture of my dad on for my daughters pandora’s bracelet and it arrived after two days after i ordered it and couldn’t be more happy with it thank you again

Rated 1 out of 5 stars

Ordered an item with a 5 working day turnaround. The email confirmation stated they’d let me know when it had been dispatched. 2 weeks later, still not dispatched. Have emailed the company 4 times, me... See more

Rated 5 out of 5 stars

I bought the personalised sequinned cushion as a gift for my mum's birthday and I can honestly say it went down an absolute storm! I was completely amazed at the quality of this cushion and the speed... See more

Rated 1 out of 5 stars

Absolutely awful customer service. Ordered item on 6th September and still not arrived and this is 29th September. Constantly being fobbed off with just wait and have a future discount. I will never... See more

Company details

Information provided by various external sources

The home of personalised gifts and photo upload products. Pick from thousands of gifts for all occasions. All our products are made and shipped in the UK.


Contact info

3.6

Average

TrustScore 3.5 out of 5

229 reviews

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Hasn’t replied to negative reviews

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3.6

All reviews

(229)

23 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Pillows where lovely.

Pillows where lovely.
Only thing is ordered two a week apart and second one didn't have the same size filling as the first. Pillows are not cheap but second one looked it. First one looked great, but second looked cheap.

15 March 2021
Unprompted review
Rated 1 out of 5 stars

DON"T BUY THEIR PRODUCT

I would give zero but i can't. Absolutely shocking product. They lure you in with beautiful pictures of a sequin cushion with a perfect photo and when you actually get yours there are so many white dots its like a snowstorm. Then they hide behind their 'there may be some white spots' sentence. They changed my star rating from 1 to 5 on their site. Its a con. Its cheap, nasty, tatt and i would be embarrassed to let someone see it in my home. Don't spend a penny on their product. Not if you would object to flushing it away. I have never given anyone less than a 4 star review before.

14 March 2021
Unprompted review
Rated 5 out of 5 stars

This was the first time I've purchased…

This was the first time I've purchased anything from a Facebook ad so I was a little apprehensive, but needn't be as I got emails from then saying out for delivery etc arrived on time. Item good quality do couldn't be happier

14 March 2021
Unprompted review
Rated 5 out of 5 stars

Beautiful

I bought this for a mother's day gift for my mum, i merged a photo of her mum and dad who have sadly both passed away , there was lots of tears, it is absolutely beautiful thankyou!

14 March 2021
Unprompted review
Rated 1 out of 5 stars

Poor Quality & Terrible Customer Service

Ordered a cushion as a gift for our daughter and was was shocked by the quality.
Poor quality picture on the cushion that didn’t even fully fit.
I sent a very good photo of our pet and you couldn’t even tell properly what animal it was when the cushion arrived.
I contacted customer service to complain, they asked me to send them a picture, which I did and they haven’t replied. I have since emailed numerous times and still no reply.
Shocking product and terrible customer service.

2 March 2021
Unprompted review
Rated 5 out of 5 stars

5 stars Outstanding

All orders processed smoothly with no implications. Quality of the products ordered were outstanding and we could not be happier with the overall outcome. I would definitely recommend to other looking for personalised gifts for others!

25 February 2021
Unprompted review
Rated 5 out of 5 stars

Very beautiful

Very beautiful m, quality was on point and they got every detail as requested. I was honestly very happy and satisfied

23 February 2021
Unprompted review
Rated 5 out of 5 stars

Great Product

Great product, very professional service, very accomodating and a pleasure to deal with. will definetley use again. Thank you.

18 February 2021
Unprompted review
Rated 5 out of 5 stars

Beautiful photos

The 4 wall art photos I ordered are so beautiful awesome quality and really quick service In this lockdown even ordered 2 more they were that good

17 February 2021
Unprompted review
Rated 5 out of 5 stars

Photo Sequin Cushion

Quick delivery and good quality photo sequin cushion. Was dubious after reading some of the reviews prior to ordering but definitely glad I used this company.

16 February 2021
Unprompted review

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