The letters on my bottle are peeling after having it for 2 months and properly taking care of it. The bottle leaks and is not a very good quality at all. I have tried to contact the customer service e... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Like everyone else on here, myself and a friend fell for this trap. Unfortunately we did not see that Love Island had an official online shop otherwise we would have bought from there. We are both ver... See more
orderd 1 week ago emailed company as it was stated 2 day shipping eventually found a phone mumber but its a bogus number that no one answers i ordered a bottle at £14.50 but now they are being adverti... See more
Ordered on 26th June and still no shipping confirmation. Sent 5 e-mails with no reply, no contact number and e-mails not monitored so clearly a scam site. Will be reporting to trading standards and tr... See more
Company details
Information provided by various external sources
Find unique and personalised products at personalised bottles. Find gifts for every occasion. Make it special with a personal touch.
Contact info
Christy Way, SS15 6TR, Basildon, United Kingdom
- personalisedbottles.com
People also looked at
Avoid!
The letters on my bottle are peeling after having it for 2 months and properly taking care of it. The bottle leaks and is not a very good quality at all. I have tried to contact the customer service email multiple times, and have not received a single reply.
What a bunch of criminals
What a bunch of criminals! ABSOLUTE CRIMINALS! Took money from my bank, sent a bottle with NO STRAW, the bottle leaks and they have blocked me from contacting them.
BEWARE!!!!!
Ordered 3 bottles over 6 weeks ago and…
Ordered 3 bottles over 6 weeks ago and have emailed numerous times with no reply. Has anyone received any reply from this company?
It’s a SCAM
Like everyone else on here, myself and a friend fell for this trap. Unfortunately we did not see that Love Island had an official online shop otherwise we would have bought from there. We are both very disappointed from losing our money on this scam and have requested refunds with no reply. I will be contacting the ombudsman on the issue.
fake website! be warned!!
same story here, my wife ordered 3 bottles over 3 weeks ago, £45 in someones pocket, then times that by god knows how many people, this is theft! it trails back to a computer software buisiness located in london, i have emailed 4 times in 3 days with no reply
makes me laugh, some kid sat in a bedroom taking god knows how much money and we cant do a thing about it!!
ABSOLUTE JOKE OF A COMPANY ordered a…
ABSOLUTE JOKE OF A COMPANY ordered a love island bottle 3 weeks ago got no tracking number and have emailed 4 tines with out any response I always look up reviews Before ordering online the one time I don’t this happened absolutely appalling company don’t order from it
I ordered a 2bottles 2month ago and I…
I ordered a 2bottles 2month ago and I tried contacting them , no response at all. This is a fake company just be aware .
I send them so many emails nobody responded .
This website is a scam and fake . You won’t get money back aswell.
Late coming. Barely respond & faulty bottle
I ordered a bottle and a month later it arrives.
I was advised about what happened with their previous bottle supplier however the bottle I received lacks a properly functioning lid and the suction in the lid. It lacks the power to bring liquid up the tube properly whilst also making a noise when doing so. Unsatisfied.
Same story I’m afraid!!!!!
Awful company, awful customer service DO NOT USE!!
Ordered two bottles couple of weeks ago. Got them as little joke for my wife and her friend as we are going on a villa holiday tomorrow.
Still not received despite emails to them..
Awful!!!
Need to get them exposed on rogue traders or watchdog!!!!
Lovely product, terrible customer service
The product itself is lovely but it took almost a month to receive it and many unanswered emails! I asked for the order to be cancelled two weeks before it arrived and again, was ignored. Eventually I was told why the product was late and that there are only 2 staff working for the company. None of which is my problem.. it is not clear from the website that there’s only two of them, if you say 3-5 days then you need to deliver on that promise, or at least explain why you can’t! Not impressed, a friend missed out on a birthday present because of it!
same as all of you
emailed continuously as i ordered over two weeks ago and still nothing !! will definitely be reporting them and getting to the bottom of this
DO NOT WASTE YOUR MONEY
DO NOT WASTE YOUR MONEY
My 13 year old spend £17+ ponds on a bottle from this company.... it leaks and they s#made it with an incorrect font! Now emailed 3 times without any acknowledgement!
Ordered 2 love island bottles over 2…
Ordered 2 love island bottles over 2 weeks ago , they have never arrived !! Emailed the company twice and no reply from either email sent 🤬🤬🤬. Do not use this company they are a scam 😤😤
Tin pot,RIP off company Do not fall…
Tin pot,RIP off company Do not fall for this as my daughter bought one for her friends birthday for it not to turn up at all,have emailed but no response. Will be looking into tracking down who is responsible.
Same as you all
Same as you all! I ‘swiped up’ on a link on a celebrity who was advertising this site! Absolutely fuming! 🤬🤬🤬
I left a comment on there Instagram page earlier this evening & surprisingly there page is no longer found!
Same as everyone else
Same as everyone else. Scam. Paid and never got anything. Emails ignored.
I have decided that I will issue legal proceedings against the company. I know it’s a very small amount of money but I don’t believe that a company should be allowed to defraud people in this way. If you have also ordered a product which has not been delivered and would like to be a part of this please contact me on personalisedbottlefraud@ gmail.com
I am not asking for any money for doing this - I am going to pursue it myself so if you would also like to try and get your money back as a point of principle please contact me.
Im just another dim witt
Im just another plonker subject to this scam. The one time i buy my partner a present it dont turn up
Same as everyone else here ordered about 2 weeks it stated 48hr tracked delivery had no communication since despite several emails, scumbags
Ordered 2 weeks ago paid over £15 for this, no communication no shipping details, no reply’s to emails. Avoid avoid avoid.
orderd 1 week ago emailed company as it…
orderd 1 week ago emailed company as it was stated 2 day shipping eventually found a phone mumber but its a bogus number that no one answers i ordered a bottle at £14.50 but now they are being advertised at £13.95 so people are updating the web page, massive scam, luckily i paid with apple pay so they dont have my card details. fu**ers.
Same story as everyone else.Still…
Same story as everyone else.Still waiting after 2 weeks and no replies to emails.Disgusting.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.


