Personalised Bottles Reviews 24

TrustScore 1.5 out of 5

1.6

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Rated 1 out of 5 stars

The letters on my bottle are peeling after having it for 2 months and properly taking care of it. The bottle leaks and is not a very good quality at all. I have tried to contact the customer service e... See more

Rated 1 out of 5 stars

Like everyone else on here, myself and a friend fell for this trap. Unfortunately we did not see that Love Island had an official online shop otherwise we would have bought from there. We are both ver... See more

Rated 1 out of 5 stars

orderd 1 week ago emailed company as it was stated 2 day shipping eventually found a phone mumber but its a bogus number that no one answers i ordered a bottle at £14.50 but now they are being adverti... See more

Rated 1 out of 5 stars

Ordered on 26th June and still no shipping confirmation. Sent 5 e-mails with no reply, no contact number and e-mails not monitored so clearly a scam site. Will be reporting to trading standards and tr... See more

Company details

  1. Gift Shop

Information provided by various external sources

Find unique and personalised products at personalised bottles. Find gifts for every occasion. Make it special with a personal touch.


Contact info

1.6

Bad

TrustScore 1.5 out of 5

24 reviews

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Rated 1 out of 5 stars

Avoid!

The letters on my bottle are peeling after having it for 2 months and properly taking care of it. The bottle leaks and is not a very good quality at all. I have tried to contact the customer service email multiple times, and have not received a single reply.

21 November 2019
Unprompted review
Rated 1 out of 5 stars

What a bunch of criminals

What a bunch of criminals! ABSOLUTE CRIMINALS! Took money from my bank, sent a bottle with NO STRAW, the bottle leaks and they have blocked me from contacting them.

BEWARE!!!!!

1 October 2019
Unprompted review
Rated 1 out of 5 stars

It’s a SCAM

Like everyone else on here, myself and a friend fell for this trap. Unfortunately we did not see that Love Island had an official online shop otherwise we would have bought from there. We are both very disappointed from losing our money on this scam and have requested refunds with no reply. I will be contacting the ombudsman on the issue.

19 August 2019
Unprompted review
Rated 1 out of 5 stars

fake website! be warned!!

same story here, my wife ordered 3 bottles over 3 weeks ago, £45 in someones pocket, then times that by god knows how many people, this is theft! it trails back to a computer software buisiness located in london, i have emailed 4 times in 3 days with no reply
makes me laugh, some kid sat in a bedroom taking god knows how much money and we cant do a thing about it!!

9 August 2019
Unprompted review
Rated 1 out of 5 stars

ABSOLUTE JOKE OF A COMPANY ordered a…

ABSOLUTE JOKE OF A COMPANY ordered a love island bottle 3 weeks ago got no tracking number and have emailed 4 tines with out any response I always look up reviews Before ordering online the one time I don’t this happened absolutely appalling company don’t order from it

2 August 2019
Unprompted review
Rated 1 out of 5 stars

I ordered a 2bottles 2month ago and I…

I ordered a 2bottles 2month ago and I tried contacting them , no response at all. This is a fake company just be aware .
I send them so many emails nobody responded .
This website is a scam and fake . You won’t get money back aswell.

28 July 2019
Unprompted review
Rated 1 out of 5 stars

Late coming. Barely respond & faulty bottle

I ordered a bottle and a month later it arrives.
I was advised about what happened with their previous bottle supplier however the bottle I received lacks a properly functioning lid and the suction in the lid. It lacks the power to bring liquid up the tube properly whilst also making a noise when doing so. Unsatisfied.

26 July 2019
Unprompted review
Rated 1 out of 5 stars

Same story I’m afraid!!!!!

Awful company, awful customer service DO NOT USE!!
Ordered two bottles couple of weeks ago. Got them as little joke for my wife and her friend as we are going on a villa holiday tomorrow.
Still not received despite emails to them..
Awful!!!
Need to get them exposed on rogue traders or watchdog!!!!

25 July 2019
Unprompted review
Rated 1 out of 5 stars

Lovely product, terrible customer service

The product itself is lovely but it took almost a month to receive it and many unanswered emails! I asked for the order to be cancelled two weeks before it arrived and again, was ignored. Eventually I was told why the product was late and that there are only 2 staff working for the company. None of which is my problem.. it is not clear from the website that there’s only two of them, if you say 3-5 days then you need to deliver on that promise, or at least explain why you can’t! Not impressed, a friend missed out on a birthday present because of it!

24 July 2019
Unprompted review
Rated 1 out of 5 stars

same as all of you

emailed continuously as i ordered over two weeks ago and still nothing !! will definitely be reporting them and getting to the bottom of this

23 July 2019
Unprompted review
Rated 1 out of 5 stars

DO NOT WASTE YOUR MONEY

DO NOT WASTE YOUR MONEY
My 13 year old spend £17+ ponds on a bottle from this company.... it leaks and they s#made it with an incorrect font! Now emailed 3 times without any acknowledgement!

22 July 2019
Unprompted review
Rated 1 out of 5 stars

Ordered 2 love island bottles over 2…

Ordered 2 love island bottles over 2 weeks ago , they have never arrived !! Emailed the company twice and no reply from either email sent 🤬🤬🤬. Do not use this company they are a scam 😤😤

18 July 2019
Unprompted review
Rated 1 out of 5 stars

Same as you all

Same as you all! I ‘swiped up’ on a link on a celebrity who was advertising this site! Absolutely fuming! 🤬🤬🤬

I left a comment on there Instagram page earlier this evening & surprisingly there page is no longer found!

15 July 2019
Unprompted review
Rated 1 out of 5 stars

Same as everyone else

Same as everyone else. Scam. Paid and never got anything. Emails ignored.

I have decided that I will issue legal proceedings against the company. I know it’s a very small amount of money but I don’t believe that a company should be allowed to defraud people in this way. If you have also ordered a product which has not been delivered and would like to be a part of this please contact me on personalisedbottlefraud@ gmail.com

I am not asking for any money for doing this - I am going to pursue it myself so if you would also like to try and get your money back as a point of principle please contact me.

15 July 2019
Unprompted review
Rated 1 out of 5 stars

orderd 1 week ago emailed company as it…

orderd 1 week ago emailed company as it was stated 2 day shipping eventually found a phone mumber but its a bogus number that no one answers i ordered a bottle at £14.50 but now they are being advertised at £13.95 so people are updating the web page, massive scam, luckily i paid with apple pay so they dont have my card details. fu**ers.

10 July 2019
Unprompted review

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