really quick delivery, so far product and price are extremely fair. I was a little surprised at the small size of the pellets but its not a deal breaker. I was looking for a realistic alternative, c... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Excellent service with easy to use order system and very fast delivery. Really impressed and their products are well received by the dogs who are looking well and forward to their mealtimes. The... See more
Company replied
Great food with high quality ingredients. I struggled to find a food that didn’t upset my dogs sensitive tummy. This is perfect. My three Fox Red Labrador’s & Cavachon all love their grain free option... See more
Company replied
Pero premium always good food, especially for fussy dogs. 2kg bag perfect for smaller dogs or individual animals. Idiot proof website and ordering. Good price for the product. Been using Per... See more
Company replied
Company details
About Pero
Written by the company
Pero was originally developed as a result of our own dogs being reluctant to eat any available mainstream brands in the 1980’s.
Having had enough of this problem, we took matters into our own hands and started blending our own natural dog foods, which became a massive hit with our dogs. We soon recognised the demand for an all natural completely balanced dog food, thus Pero was born. Today, the range includes 14 unique recipes, each offering a variety of flavours and formulas to meet the diverse needs of all dogs. These recipes are free of artificial colours, additives, or preservatives, and are loved by dogs all over the UK. We provide free next-day delivery on all orders over £25, along with exclusive discounts on multi-bag and subscription purchases. Plus, you’ll earn reward points with every order, which can be redeemed for even greater savings!Contact info
Unit 4 Penygroes Industrial Estate , LL54 6DB, Penygroes, United Kingdom
- 01690710457
- info@pero-petfood.co.uk
- pero-online.co.uk
Trial Packs now available
4.9
Excellent
288 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Quick delivery & well packaged
Quick delivery & well packaged.
Price was good & cheaper than the shops.
2 December 2025
Reply from Pero
Thank you for the review Nichola. Glad to hear that your order was delivered quickly and efficiently.
Great service
As usual my order was delivered within a couple of days really impressed with the service many thanks
28 November 2025
Reply from Pero
Thank you for the review Michael, I'm so glad to hear that your orders are being delivered quickly.
Reply from Pero
Thanks James the review is much appreciated, we're glad to hear that your receiving the best service from us.
Reply from Pero
Thanks for the great review Jane, glad to hear that were still keeping your dog happy.
Made my dog bad
I came off raw and started giving my staffy this food. At first he would not touch it. But think hunger got the better of him. I have kept it going but now I have binned it. He came out in hives all over and red itchy skin. I stopped everything to find out what it was but still same. Soon as I stopped this food and put him back on raw it all went away. Don't know what's really in this but was no good for my dog that's just turned 1. He's bad being a pup with full of energy that went with this food. I would keep away.
4 December 2025
Unprompted review
Reply from Pero
Hi Paul,
We're very sorry that this happened to your dog, it sounds like they may have been allergic to an ingredient in the food, possibly Chicken as it is the main ingredient within that recipe. This will have caused the irritation that your dog experienced.
Apologies once again, and thanks for reviewing.
Pero
Best fish treats
We couldn’t be happier with our order from Pero. The treats we got this time(salmon skin and chicken legs) are both of high quality, fresh and well packed. I expected the salmon skins to be smaller but they are very good size, about 20cm long. I’ve ordered the flatties before and they were also very much to my dog’s liking. I can only recommend
18 November 2025
Reply from Pero
Thanks for the great review Maria. We're so happy to hear that you love our treats and that the service and quality is great for you.
Ideal for fussy eaters
Have tried various foods for Jess who is a very fussy eater and honestly she loves this Gold plus dried food. The packaging is very good, delivery is first class and I would not use any other dried food now for Jess. It does what it states.
25 November 2025
Reply from Pero
Thanks for the great review Jane. We're so happy to hear that Jess is doing so well on our food.
Pero
Quick delivery
Money off coupons always sent
Free gift is always appreciated and lovely
19 November 2025
Reply from Pero
Thank you for your review GJ. We're so happy that our service and quality is appreciated.
Reply from Pero
Thanks for the great review Tina. We're so happy to hear that your Staffy is loving our SBT!
Excellent service and Value dog food
Excellent service with easy to use order system and very fast delivery.
Really impressed and their products are well received by the dogs who are looking well and forward to their mealtimes.
Their allergies have disappeared and their coats are shiny.
They look healthy and full of vitality and our elder dog seems more perky again.
Really good value for money dog food that delivers on all fronts will definitely recommend and be ordering again.
30 October 2025
Reply from Pero
Thanks for the great review Angie. We're happy to hear that you are receiving your orders as expected with fast delivery and efficiency. What's even better is when we hear how healthy and happy your dogs are.
Excellent service and delivery
Excellent service and delivery. Kept informed of delivery times.
29 October 2025
Reply from Pero
Thanks for the review Jan. We're really happy to hear that we are getting your orders to you as quickly as we can and also keeping you informed of the arrival.
Fast delivery and I believe the…
Fast delivery and I believe the ingredients used in Pero food is of a very high quality. Am currently using the fussy eater and the hypoallergenic for my dogs
27 October 2025
Reply from Pero
Thank you for your review Mrs Clements, Were happy to hear that our service is fast and efficient and that your dogs are happy with our all-natural ingredients food.
I was recommended this company by a…
I was recommended this company by a friend, I have a 8yr old staffie with severe allergies, I started him on the pero gluten free, and honestly he’s doing so well, tummy seems a lot more settled now, so quick and easy to order and set up subscription, really good quality food, not over priced, can’t thank them enough
14 October 2025
Reply from Pero
Thanks for the great review Mandy. We're so glad to hear that your Staffie is much happier with the change in food.
Excellent shopping experience
Excellent shopping experience, fast delivery .... Which made the dog happy. Look forward to purchasing again.
21 October 2025
Reply from Pero
Were so happy to hear that you had a great shopping experience Paul. Thanks.
Reply from Pero
Thanks for the great review SB!
Great food at a good price delivered…
Great food at a good price delivered within a day or 2.
What is not good to like
6 October 2025
Reply from Pero
Thanks Tony, Glad to hear were keeping our customer happy!
Quality dog food, Quality service
Quality dog food, value for money, always delivered on time. Also, when I ran out a few weeks ago, they brought my order forward to next day. Great service
8 October 2025
Reply from Pero
Thanks for your review Paul! That's great to hear that we were able to help so fast and that your orders are delivered with efficiency.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.