a friend recommend me this product. Iordered it 10 days ago and i'm very delighted. Berry flavour is absolutly incredible. Very easy tu use. Great stuff. I recommend it.
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Started a new job where I am unable to just go outside and vape, and I hate nicotine pouches, so did some googling and found Perlz. Ordered a free sample pack, and got through an 8 hour shift without... See more
Company replied
Fantastic new product that was delivered super fast. I switched from pouches to nicotine lozenges a couple of years ago after my favourite flavour was discontinued but I get bored with the lack of fl... See more
Company replied
Very fast delivery. Product has genuinely pleasant flavour and easily dissolves to nothing, so no slimy used pouch to get rid of. Highly recommend this means of nicotine use, it's discreet and seems t... See more
Company replied
Company details
Written by the company
The latest way to enjoy nicotine. First came vapes. Then pouches. Now there’s Perlz – the ingenious new nicotine experience for existing adult nicotine users. Free from tobacco and sugar and available in strengths moderate and strong. Why is Perlz Different? With its multi-layered design, each 7mm Perlz dissolves gradually under the tongue, layer by layer, releasing smooth flavour and steady nicotine consistently from start to finish. There’s nothing to remove, discard, or conceal afterwards.
Contact info
United Kingdom
- 0800 169 2891
- consumer@care.perlz.co.uk
- perlz.co.uk
4.3
Excellent
142 reviews
Asks customers to review
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Reply from Perlz
We are delighted to hear that your order arrived promptly and appreciate you sharing your experience and choosing us. The Perlz Team
Reply from Perlz
Hi Lyn
We are delighted to hear that your order arrived promptly and appreciate you sharing your experience and choosing us.
The Perlz Team
My order was lost
My order was lost. I emailed customer service and it was immediately replaced.
7 June 2026
Reply from Perlz
Hi Paula
We’re delighted to hear your issue was resolved quickly. Thank you for your kind feedback.
The Perlz Team
Amazing product, eco-disaster packaging.
I LOVE this product. The perlz themselves kill any cravings for cigarettes or vapes and I’m very pleased about that, the berry flavour is lovely too. My orders always arrive the day after I order them too which is fantastic.
I do have one complaint though, and that’s the amount of plastic waste created by the packaging. Sure it’s a very cool innovative dispenser and the triple button press is cool. But I have to throw one of these big thick plastic contraptions in the bin twice a week? We can do better for the planet than this. The sachets the 10 packs come in are fine- but somehow more expensive to buy the same amount without the plastic. I would love if the company could give some consideration to the environment and come up with a more sustainable and eco-friendly solution.
30 May 2026
Reply from Perlz
Hi Rosie,
Thanks so much for your review—we’re really glad you’re enjoying the product.
We completely understand your concerns around packaging and plastic waste, and it’s something we care about too. While the dispenser is designed for convenience and freshness, we know there’s more we can do and we’re actively looking at ways to improve this.
Your feedback really helps shape what we do next, so thank you for taking the time to share it. If you’re happy to, please do opt in to receive marketing updates—we’d love to stay in touch, and hear more of your feedback.
Thanks again.
The Perlz Team
Super fast delivery great product my…
Super fast delivery great product my son tried them and as put his vape down and switched to these
25 May 2026
Reply from Perlz
Hi David
Thank you for taking the time to leave a review. We are delighted to hear you are enjoying Perlz and really appreciate you sharing your experience and choosing us.
The Perlz Team.
Reply from Perlz
Hi Dianne
We are delighted to hear that your order arrived promptly and that you are enjoying perlz, we really appreciate you sharing your experience and choosing us.
The Perlz Team
Reply from Perlz
Hi Adriana
Thank you for taking the time to leave a review. We are delighted to hear you are enjoying Perlz and really appreciate you sharing your experience and choosing us.
The Perlz Team
The pearls are brilliant
The pearls are brilliant , perfect when on the go and can’t smoke not to mention they actually stopped me wanting a cigarette. I 100% would recommend these to everyone and anyone wanting to quit. Extremely fast delivery too.
5 June 2026
Reply from Perlz
Hi Sawyer
Thank you for taking the time to leave a review. We are delighted to hear you are enjoying Perlz and really appreciate you sharing your experience and choosing us.
The Perlz Team
Reply from Perlz
Hi Mohammad.
We are delighted to hear that your order arrived promptly and appreciate you sharing your experience and choosing us.
The Perlz Team
Reply from Perlz
Hi William
We are delighted to hear that your order arrived promptly and appreciate you sharing your experience and choosing us.
The Perlz Team
Reply from Perlz
Hi Brandon
Thank you for taking the time to leave a review. We are delighted to hear you are enjoying Perlz and really appreciate you sharing your experience and choosing us.
The Perlz Team
Reply from Perlz
Hi Jamie
Thank you for taking the time to leave a review. We are delighted to hear you are enjoying Perlz and really appreciate you sharing your experience and choosing us.
The Perlz Team
Reply from Perlz
Hi Casper
Thank you for taking the time to leave a review. We are delighted to hear you are enjoying Perlz and really appreciate you sharing your experience and choosing us.
The Perlz Team
Mild less harmful to passive or general…
Mild less harmful to passive or general wears off good prompt delivery and offers
30 May 2026
Reply from Perlz
Hi Virginia
Thank you for taking the time to leave a review. We are delighted to hear you are enjoying Perlz and really appreciate you sharing your experience and choosing us.
The Perlz Team
Very good and easy to carry around.
31 May 2026
Reply from Perlz
Hi John
Thank you for taking the time to leave a review. We are delighted to hear you are enjoying Perlz and really appreciate you sharing your experience and choosing us.
The Perlz Team
Great value and service
Great value and service. Postage monitored and updated. Arrived on time .
22 May 2026
Reply from Perlz
We are delighted to hear that your order arrived promptly and appreciate you sharing your experience and choosing us. The Perlz Team
Reply from Perlz
Hi,
Thank you for taking the time to leave a review. We are delighted to hear you are enjoying Perlz and really appreciate you sharing your experience and choosing us.
The Perlz Team
Reply from Perlz
Hi Sara
Thank you for taking the time to leave a review. We are delighted to hear you are enjoying Perlz and really appreciate you sharing your experience and choosing us.
The Perlz Team
Great Product
Received a tester pack of them. Great product, Great Delivery. Definitely going to Buy some. Shame there wasn't a option to get the fruit flavour, as would love to have tried them.
15 May 2026
Reply from Perlz
Hi Daniel
Thank you for taking the time to leave a review. We are delighted to hear you are enjoying Perlz and really appreciate you sharing your experience and choosing us.
The Perlz Team
Amazing customer service… Mint! 😝
Sadly I never received the item. I received a notification to say it was delivered. However, I think something dodgy has happened and it’s been stolen.. not sure but I didn’t receive it but I wanted to still leave a review based on in the process and the right amount of notifications. Everything was going so well and it’s not there fault it didn’t end up in my hand and it’s Evri or one of the neighbours took it. Who knows. Everything up until delivery was great. Easy to navigate the website. Brilliant sales process.
**update**
I’ve changed the review from 4 to 5 stars. While it wasn’t Perlz fault they seen my review and responded rapid and sent another product and I have to say im beyond impressed. Thank you. I love the product. 👌🏻💯 im definitely a fan.
14 May 2026
Reply from Perlz
Hi David
We’re delighted to hear your issue was resolved quickly and that you are enjoying Perlz, we really appreciate you sharing your experience and choosing us.
The Perlz Team.
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