a friend recommend me this product. Iordered it 10 days ago and i'm very delighted. Berry flavour is absolutly incredible. Very easy tu use. Great stuff. I recommend it.
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Started a new job where I am unable to just go outside and vape, and I hate nicotine pouches, so did some googling and found Perlz. Ordered a free sample pack, and got through an 8 hour shift without... See more
Company replied
Fantastic new product that was delivered super fast. I switched from pouches to nicotine lozenges a couple of years ago after my favourite flavour was discontinued but I get bored with the lack of fl... See more
Company replied
Very fast delivery. Product has genuinely pleasant flavour and easily dissolves to nothing, so no slimy used pouch to get rid of. Highly recommend this means of nicotine use, it's discreet and seems t... See more
Company replied
Company details
Written by the company
The latest way to enjoy nicotine. First came vapes. Then pouches. Now there’s Perlz – the ingenious new nicotine experience for existing adult nicotine users. Free from tobacco and sugar and available in strengths moderate and strong. Why is Perlz Different? With its multi-layered design, each 7mm Perlz dissolves gradually under the tongue, layer by layer, releasing smooth flavour and steady nicotine consistently from start to finish. There’s nothing to remove, discard, or conceal afterwards.
Contact info
United Kingdom
- 0800 169 2891
- consumer@care.perlz.co.uk
- perlz.co.uk
4.3
Excellent
141 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I haven’t tried it yet!!!!
25 June 2026
Reply from Perlz
Hello Gillian,
Thank you for taking the time to leave us a review, and we hope you will enjoy your Perlz experience.
The Perlz Team
The perlz i received you can feel them…
The perlz i received you can feel them working as so as you put them under your tounge highly recommend them I will be buying more fingers crossed I might quit for good this time.
25 June 2026
Reply from Perlz
Hi Tyron
Thank you for taking the time to leave a review. We are delighted to hear you are enjoying Perlz and really appreciate you sharing your experience and choosing us.
The Perlz Team
If you using this as to stop smoking…
If you using this as to stop smoking this isn’t for you, i tried i didn’t like it, its just that you have to be used to it then yll like it
17 June 2026
Reply from Perlz
Hi Ahsan
We’re sorry to hear that you didn’t enjoy your Perlz experience, particularly the flavour or strength. We completely understand how important it is to find an option that suits your personal preference.
Perlz is available in a range of flavours, including Mint and Berry, as well as different strength levels such as 1‑dot (Moderate) and 2‑dot (Strong). You may find that one of these alternatives is a better fit for you. You can explore the full range on our website.
If you’d like any help choosing a more suitable option, our Customer Services team would be happy to support you. You can get in touch at consumer@care.perlz.co.uk or call 0800 169 2891, Monday to Friday, 8am–5pm.
Thank you for taking the time to share your feedback — we really appreciate it.
The Perlz Team
Disappointing
Got the free trial and was sent in A) SO MUCH packaging and B) when you finally got to the package of product it was in a non resealable bag which is super inconvenient as they aren’t portable really once they are opened which I feel like kinda defeats the entire point of these over a vape or something. I know this may be something that is fixed when you order something other than the free trial but it just makes it feel like they don’t put very much time or thought into it which was a bit off putting. In terms of the product… it’s fine… nothing more. It doesn’t feel like it actually gets rid of the craving it only limits the actual withdrawal but definitely doesn’t make it easier to actually quit and stay without a different alternative. Overall pretty disappointing, I was really hopeful.
24 June 2026
Reply from Perlz
Hi Serena
Thank you for taking the time to leave us a comment. We are continuously looking for ways to improve so thank you for your feedback.
The Perlz Team
Five star from my experience
Five star from my experience. Let down by Evri who are as usual hopeless!!! But fair play to Perlz who resent it via the postman and it’s a quality product.
16 June 2026
Reply from Perlz
Hi James
We’re delighted to hear your issue was resolved quickly. Thank you for your kind feedback.
The Perlz Team
You can actually feel a nicotine kick…
You can actually feel a nicotine kick without an awful taste. Great for when you are in a non smoking environment like an airplane.
My order arrive well within my expectations.
My only concern is the packaging looks like sweets packaging, so I keep them well hidden.
14 June 2026
Reply from Perlz
Hi Kim
Thank you for taking the time to leave a review. We are delighted to hear you are enjoying Perlz and really appreciate you sharing your experience and choosing us.
The Perlz Team
Excellent
Bit of a burn but that’s because I’m new to oral tobacco, was very pleasant and not too much of a spike. Nice long release.
15 June 2026
Reply from Perlz
Hello Joshua, We're pleased to hear that you found the experience pleasant overall and enjoyed the long-lasting flavour release. It's completely understandable to notice a bit more of a sensation when you're new to oral nicotine.
We appreciate your review and hope that you will continue to enjoy Perlz as we value your custom greatly.
The Perlz Team
They work they take the cravings away…
They work they take the cravings away hardly using the vape... Would recommend stopping cigs go onto vape and then use these to come off the vape .... Quit in stages type thing
21 June 2026
Reply from Perlz
Hi Andy
Thank you for choosing us! Thank you for taking the time to leave a review. We are delighted to hear you are enjoying Perlz and really appreciate you sharing your experience and choosing us.
The Perlz Team
Reply from Perlz
We are delighted to hear that your order arrived promptly and appreciate you sharing your experience and choosing us.
The Perlz Team
They’re great
They’re great. I prefer them to nicotine pouches pretty good taste just like a mint
21 June 2026
Reply from Perlz
Hi Ollie
Thank you for choosing us! Thank you for taking the time to leave a review. We are delighted to hear you are enjoying Perlz and really appreciate you sharing your experience and choosing us.
The Perlz Team
I was away for a few days
I was away for a few days . I got an email with a pic from my front door that the delivery had arrived .
When I got home , the delivery wasn't there .
Wtf !
18 June 2026
Reply from Perlz
Hi Ben.
We are sorry to hear that you have experienced an issue with receiving your order.
We take these matters very seriously and have contacted you directly to resolve this issue.
Give it a try!
I ordered a sample from Perlz and it was on my doorstep in less than 48 hours. The product is also excellent, because I'm looking for a replacement for a nicotine spray, and this fits the bill nicely. It has a great taste and they last for a while. I will be purchasing a supply very shortly.
19 June 2026
Reply from Perlz
Hi Mark
Thank you for choosing us! Thank you for taking the time to leave a review. We are delighted to hear you are enjoying Perlz and really appreciate you sharing your experience and choosing us.
The Perlz Team
Reply from Perlz
We are delighted to hear that your order arrived promptly and appreciate you sharing your experience and choosing us.
The Perlz Team
Nice product with a good flavour
Nice product with a good flavour. Great to get you over the after food smoke and very discreet. Quick delivery.
19 June 2026
Reply from Perlz
Hi Jane
Thank you for choosing us! Thank you for taking the time to leave a review. We are delighted to hear you are enjoying Perlz and really appreciate you sharing your experience and choosing us.
The Perlz Team
It's a nice concept but for me it does…
It's a nice concept but for me it does not have enough kick, also you can forget it's there as it's tiny and gets smaller. If your habit is light might work for you ...
19 June 2026
Reply from Perlz
Hi Phillip
Thank you for taking the time to leave us a comment. We are continuously looking for ways to improve so thank you for your feedback.
The Perlz Team
Reply from Perlz
Hi Leila
Thank you for choosing us! Thank you for taking the time to leave a review. We are delighted to hear you are enjoying Perlz and really appreciate you sharing your experience and choosing us.
The Perlz Team
Very good service and product
Very good service and product. Dropped a star because they’re slightly too expensive.
18 June 2026
Reply from Perlz
Hi Matt
Thank you for taking the time to leave a review. We are delighted to hear you are enjoying Perlz and really appreciate you sharing your experience and choosing us.
The Perlz Team
Great product especially if you’re on…
Great product especially if you’re on tight budget with two flavours to pick from however it be nice to see a vanilla flavour and a lemon sherbet flavour but it’s Perfect simply place one under tongue it will disappear like a magic trick it dissolves u will be thankful for the experience don’t delay try today 🙋♂️❤️ claim your free samples through website and u be judge 👨⚖️
9 June 2026
Reply from Perlz
Hi Kane
Thank you for taking the time to leave a review.
We are delighted to hear you are enjoying Perlz and really appreciate you sharing your experience and choosing us. While we don’t have plans for new flavours right now, any updates will be shared at www.perlz.co.uk.
The Perlz Team
Fantastic Alternative If You Plan To Quit The Vapes and Smokes
Very good. I think Pearlz is a really good alternative to vaping and smoking. As a regular vaper, I'm looking at ways to get off them, especially with the UK's vape tax coming in in October 2026.
They're a pleasant taste, offers discretion as a nicotine based mint, meaning they can be almost wherever, even at work!
I tried the minty flavour and was happy at their effectiveness. All I need to do is replace the vape in my hand - as it's a habit to keep of hold of (that's going be the psychological breaker I need).
Pearlz, would you look into developing a substitute for a vape device, just something to hold or fidget with as this will be the hardest habit to kick - not the nicotine addiction - but the psychological grip of holding something in my hands.
Otherwise, 5 stars to you! I'll be ordering again and trying the berries!
Thank you.
10 June 2026
Reply from Perlz
Hi Rafe
Thank you for taking the time to leave a review. We are delighted to hear you are enjoying Perlz and really appreciate you sharing your experience and choosing us.
The Perlz Team
Reply from Perlz
Hi Roxy
Thank you for taking the time to leave a review. We are delighted to hear you are enjoying Perlz and really appreciate you sharing your experience and choosing us.
The Perlz Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.