Perigold Reviews 1,927

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the excellent quality of the products, noting that items often exceed expectations and are beautifully crafted. Many consumers highlight the efficient and reliable delivery service, with products arriving on time and well-packaged. The customer service is consistently described as outstanding, with representatives being helpful, understanding, and quick to resolve issues, making the overall purchasing experience very positive. However, some customers experienced issues with their orders, including receiving damaged items or products that did not match online descriptions. A few people also mentioned dissatisfaction with the delivery process, citing delays, rescheduled dates, or a lack of communication regarding their shipments.

What people talk about most

Product

People report positive experiences with product, often praising the high quality and beautiful design of... See more

Delivery service

Consumers generally express satisfaction with the delivery service, often highlighting fast shipping, timely... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers praise the high quality of... See more

Order

Clients share ambiguous opinions on order. Many customers report positive experiences, highlighting easy... See more

Customer service

Customers had positive experiences with customer service. Many reviewers praised the excellent and superb... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Delivery was very fast. It arrived in good condition and was pretty easy to assemble ourselves. It is excellent quality and exactly what we were looking for. I think we were a little confused on t... See more

Company replied

Rated 4 out of 5 stars

I love my new rugs, however the color when I received was not what the color looked like online. This is the reason I gave a less than perfect score. Fortunately the rugs still work.

Company replied

Rated 4 out of 5 stars

As I stated before, I like your product line- and have been very satisfied with my purchases-however, to increase sales and to stimulate customers Perigold should encourage customers to purchase... See more

Company replied

Rated 5 out of 5 stars

PERIGOLD has beautiful furniture-and the furniture is from top furniture companies. They also stand behind their product line-white glove service is standard for PERIGOLD. Product line from... See more

Company replied


Company details

  1. Furniture Store
  2. Bathroom Supply Store
  3. Bedroom Furniture Store
  4. Kitchen Furniture Store
  5. Living Room Furniture Store
  6. Outdoor Furniture Store

Written by the company

The destination for luxury home. We’re the first to bring the world’s best design brands together in one place with the largest-ever selection of meticulously made designer home furnishings – in-store and online. Our curated selection spans every style and space – from traditional to modern, indoors and out – so you can create a look that’s uniquely yours. Above all else, we believe that beautiful designs made with uncompromising quality are worth the investment. Our growing house of brands grants you access to pieces that were once exclusive to showrooms and trade professionals. Not only are these brands on-site and in-store; we’ve partnered with the leading names in interiors to shop our site and share their styles. Our exclusive Designer Shops, where tastemakers we trust pick products they love, offer a unique shopping experience where you can explore and bring home the selections of over 40 top designers. Looking for more inspiration? Our ever-changing (and evergreen) style edits feature new looks, fresh ideas, and styling advice – from peeks into designer projects (and the products to match) to seasonal style features featuring the ultimate upgrades. For more hands-on advice, schedule a free session with our Design Services team. You’ll get one-on-one time with one of our in-house design experts to help realize your vision, from the first mood board to the final touches. At every step, we promise an extraordinary experience – with free, fast, full-service delivery* by Wayfair. And if you’re not satisfied, whether your order isn’t quite what you expected or you find a better price? Our Concierge team will make it right – guaranteed. Visit us today and discover something extraordinary. 
 *Free shipping applies to orders $35 and up. Full-service delivery options may incur additional fees. Exclusions apply; see our shipping and return policy for full details on perigold.com


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

2K reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Mikasa Verona…

Purchased two sets of Mikasa Verona dinnerware. They are very elegant and beautiful. They were packaged extremely well to prevent transport damage. Thank you for the great experience

28 February 2026
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Reply from Perigold

We appreciate your business and the time you've taken to leave us a review!

Rated 4 out of 5 stars

Timely communication and delivery of…

Timely communication and delivery of our Caracole chairs-well packaged. The chairs are as described on website, but the quality upon inspection is a little disappointing for the price.

28 February 2026
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Reply from Perigold

We appreciate your review and feedback for the product ordered.

Rated 4 out of 5 stars

There was a part missing from the…

There was a part missing from the Butler table we ordered. Spoke to rep from Perigold (Wayfair). She was helpful. Hope that Butler sends me the part I need to finish the assembly.

7 March 2026
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Reply from Perigold

Thank you for the review, Barbara. We're sorry to hear that you were missing parts. We are working with the warehouse to get that to you as soon as possible. We appreciate your feedback and patience.

Rated 5 out of 5 stars

Green Glass Vase…

I purchased a beautiful green glass vase and it arrived in perfect condition. The packaging was well cushioned and the quality of the vase is next level!

28 February 2026
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Reply from Perigold

Thank you for taking the time to write a review, Melinda. We are so happy to hear that you love your new vase!

Rated 3 out of 5 stars

The order arrived quickly

The order arrived quickly, but such small pieces.

4 March 2026
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Reply from Perigold

Hi Bill, sorry to hear that the samples are smaller than expected however, we hope they are big enough for you to decide if you like the coloring. We appreciate your feedback.

Rated 5 out of 5 stars

I love the size of the table

I love the size of the table. It fit the small space perfectly. My husband put it together very quickly. It is so well made. I plan to buy another.

1 March 2026
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Reply from Perigold

Thank you so much for taking the time to write a review, Diane! We appreciate you.

Rated 5 out of 5 stars

This is the cutest lamp!

This is the cutest lamp! It gives my room character and looks exactly the same as the picture. Love it! It arrived very quickly.

4 March 2026
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Reply from Perigold

We appreciate your review, Jennifer!

Rated 5 out of 5 stars

delivery

delivery, beautiful furniture and good prices.

1 February 2026
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Reply from Perigold

Thank you for taking the time to leave a review, Marie!

Rated 5 out of 5 stars

Customer service and interior design…

Customer service and interior design group were very responsive and helpful. I bought picture lights and counter stools. I would recommend.

3 March 2026
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Reply from Perigold

Happy to hear the whole process went smoothly, Lien! Thank you for leaving a review.

Rated 1 out of 5 stars

Two of my four items delayed

Two of my four items delayed, no delivery date. 1 od my four items arrived broke. The “replaced” item, of the SAME THING, was charged $180 MORE than the first item.

Then, when I mentioned it, instead of being charged exactly the same, I got a “oh we will refund you for some of the item!” No, I should
Only pay for the original items priced. This is a cluster.

3 March 2026
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Reply from Perigold

Hi Ashley, we are so sorry for the issues you've experienced with your orders. We see that you called in and the issues have been resolved. We appreciate your feedback and the review.

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