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Perfume Warehouse Ltd Reviews 

433
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 154 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that orders arrive very quickly and are securely packaged, making the delivery process smooth and reliable. People are also thrilled with the wonderful selection of hard-to-find fragrances and the exceptionally reasonable prices available across the catalog. Consumers appreciate the helpful communication and the overall ease of placing an order through the website. Though some customers had concerns, noting that certain fragrances felt unusually old, lacked lasting power, or lost their scent quickly after spraying. A few other people also felt that the packaging condition upon arrival was poor and showed signs of wear.

What people talk about most

Product

Clients share positive opinions on product quality, frequently praising the great selection of hard-to-find... See more

Delivery service

Reviewers mention positive feedback about delivery service, consistently reporting very fast shipping and... See more

Price

People report positive experiences with price, often highlighting affordable costs compared to other... See more

Service

Customers consistently note positive experiences with service, highlighting great value, affordable pricing,... See more

Order

Reviewers highlight positive aspects of order, expressing extreme satisfaction with the fast delivery and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

First time using Perfume Warehouse as looking for a gift for a better half,price was great ,communication via email was great and delivery was quick cant ask for anything more.So easy 5 star review an... See more

Rated 5 out of 5 stars

Managed to get perfume on here for my mother that you can hardly get anywhere else as another place let me down. Really good price and fast delivery. This is definitely my go to place for fragrance no... See more

Rated 5 out of 5 stars

Have bought this perfume for my granddaughter for over ten years and some years it has been hard to get. Delighted to purchase it from Perfume Warehouse at a really good price, no problem checkout a... See more

Rated 5 out of 5 stars

This was the first time I’ve used this company. The prices are great and the cheapest around. The aftershave is 100% authentic. Also delivery was free and arrived within a couple of days. In summary,... See more


Company details

  1. Perfume Store
  2. Cosmetics and Perfumes Supplier
  3. Flavours, Fragrances and Aroma Supplier
  4. Health and Beauty Shop

Written by the company

Discover Luxury Fragrances at Perfume Warehouse At Perfume Warehouse, we take pride in offering an exquisite selection of premium perfumes to fragrance enthusiasts across the United Kingdom, Germany, and France. Whether you’re seeking timeless classics or the latest trending scents, our collection is thoughtfully curated to cater to every style and occasion. Spring is in the air, and it’s time to refresh your scent wardrobe! Discover the perfect blend of floral, fruity, and citrusy fragrances that capture the essence of blooming gardens and warm breezes. Why Choose Spring Perfumes? ✔ Light & Refreshing Scents ✔ Perfect for Daytime & Casual Wear ✔ Inspired by Nature’s Rebirth

ONLINE SUPPORT

Sale & Advice Call Free 0800 917 2200

Sale & Advice Call Free 0800 917 2200
Perfume Warehouse offers a premium shopping experience with FREE & FAST delivery, including next-day delivery for orders placed by 3:00 PM in UK. Enjoy our FREE gift wrapping service on request, making every purchase extra special. Need help? Our friendly team is available for sale and advice via our free helpline at 0800 917 2200. Plus, shop confidently with our 30-day return policy. Experience exceptional service and luxury fragrances at Perfume Warehouse!

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

433 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 14% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(433)

153 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Full refund given after a reminder.

I wanted to edit my previous 1 star review as I received a full refund on making a telephone call to ask where it was. A very pleasant man assured me that it was in the pipeline. It was credited to my PP account the next day. But I cannot find my original review. The chap I was talking to was very persuasive that I should change it once I had received the refund. So this is what I’ve done.

9 March 2026
Unprompted review
Rated 5 out of 5 stars

Great service & products

Great service, great value and very fast delivery.
The items I ordered arrived very quickly and were packaged very well.
No problems at all.
All the confirmation of my Order was just as you would expect.
Thank you for a wonderful service.

6 March 2026
Rated 5 out of 5 stars

Great price!

Brought the YSL Berry perfume from this site as they offered the best price for the 90ml! 😁. Item cane very quick in the post to.. thank you

18 February 2026
Rated 5 out of 5 stars

I ordered a discontinued perfume but it…

I ordered a discontinued perfume but it was not a brand new bottle. Anita took the time to call me personally to let me know and emailed me the exact photo of the item. She was very honest and gave me the option to choose another item - I decided to keep my order which was sent out to me immediately. If you are looking for something in particular then Anita is who you need to speak with

30 January 2026
Rated 5 out of 5 stars

Above and beyond service

Excellent customer service from these guy, had an issue with a fragrance, emailed and got a reply instantly then got a call from them straight away in which they said they would pay return postage and send a replacement item straightaway, which they did! Excellent no quibble service. Very professional, alot of companies should take a lesson from these quys. Superb choice of fragrances too. Highly recommended. Many thanks

14 February 2026
Unprompted review
Rated 1 out of 5 stars

I ordered a perfume from this company…

I ordered a perfume from this company that I had used some years ago, Chopard Pure Wish. It was expensive (£176), but when I received it, the perfume was obviously really old and off. The colour was not as it should have been and the smell was definitely off. I have written to the company so I hope to receive a reply soon. Having now researched the perfume it was apparently stopped In 2000 so the perfume sent to me is potentially 25 years old!

12 February 2026
Rated 5 out of 5 stars

Great experience

First time order, but I'll again. Great service, amazing customer service, excellent communication. Highly recommended them. Thank you

5 February 2026

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