Bought a perfume my daughter requested and she was really happy with it, fast delivery and good price.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Avoid Perfume Hut !!! Should be called Perfume sh..e .co.uk Purchased a Christmas present from perfume hut and they intentionally sent a different model to which was a cheaper model customer ope... See more
Company replied
I bought a few perfumes and am amazed by not only the packaging, but the bottles are works of art and the scents are just heavenly. Customer Services alone deserves 5 stars, keeping you informed... See more
Happy with my purchase of Jean Lowe Ombre, arrived within timeline given by Perfume Hut, thanks for keeping me upto date with progress of order through tracking. Will be purchasing more later
Company details
Written by the company
In 2013, an independent fragrance enthusiast had a vision to enrich our senses with quality fragrances and accessories from around the world. Perfume Hut is the realisation of this dream.
Contact info
124 City Road, EC1V 2NX, London, United Kingdom
- perfumehutuk@gmail.com
- perfume-hut.co.uk
3.5
Average
135 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 66% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I ordered the Black and Gold Electric…
I ordered the Black and Gold Electric Bukhoor burner; the owners rang me a few days later to say it was out of stock and can send a different colour to which I agreed, and it was delivered within a few days. I appreciated the customer service and honesty and the bukhoor burner is excellent-no need for coal anymore!
19 January 2021
Unprompted review
Happy with the item
Got all my items on time. Alhamdulillah. Very happy with the item. Jazakallah khairun
11 January 2021
Unprompted review
Reply from Perfume Hut
Thank you for taking your time out to share!
Does exactly what it says it does
Does exactly what it says it does. Easy to use. Portable to move around the house.
Definitely a worthy buy. Keep up the good work!!!
11 January 2021
Unprompted review
Reply from Perfume Hut
Thank you for taking your time out to share!
Amazing scents
I ordered some bakhoor burning scents and it was lovely. The service was amazing and when I had an issue with something the owner did help me resolve the issue. Id definitely buy from here again ! thank you.
30 December 2020
Unprompted review
Reply from Perfume Hut
Thank you for taking your time out to share!
Top service all around
Top service all around , jzk.
Great electric bakhoor burner , love it !
Great eid gift, thanks
20 May 2020
Unprompted review
I have orders a lot of things best…
I have orders a lot of things best perfume you can buy I recommend it 100% I will buying more and more perfume.
18 May 2020
Unprompted review
Great service
Great service! Order came the next day to my surprise, it was well packaged and as described. Quality item too!
Trusted seller 5 stars!
16 May 2020
Unprompted review
Quick and efficient ordered the…
Quick and efficient ordered the electric oud burner from perfume hut and received it within 30mins, quality product, excellent condition and also came with complimentary bukhoor.
Since my order 3 of friends have also ordered the same product.
16 May 2020
Unprompted review
Very pleased with the purchase
Very pleased with the purchase. Excellent service.
Products are high quality and customer service is also very friendly.
16 May 2020
Unprompted review
Please with my experience
Ordered a few things from this seller, customer service and communication was outstanding 5*
16 May 2020
Unprompted review
Used this website many times
Used this website many times. Never had any issues. Would definitely recommend.
15 May 2020
Unprompted review
Bought the electric oud burner from…
Bought the electric oud burner from perfume hut and initially was worried that it would not arrive in time for Eid due to corona virus however it arrived sooner than expected within 4 days which I was very pleased about. It came in excellent condition and also with complimentary bukhoor.
15 May 2020
Unprompted review
Excellent service and very reasonable…
Excellent service and very reasonable price.
Products are high quality and customer service is also very friendly.
9 May 2020
Unprompted review
Great service
Great service, purphased on numerous occasions and always delivered on time.
7 January 2020
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.