I like the 357 club so far. I'd give performance golf a 5 based on the club but the automatic subscription charge that i didn't know about knocks them down a bit. They were good about cancelling these... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Always quick to respond and very helpful with clear instructions to help resolve any issues. Most importantly, a great ambassador to help you get whatever you need sent out right away! High quality p... See more
Company replied
Had an amazing experience with my 357 - suddenly felt confident on the long fairway shots where my 3 wood / hybrid / driving iron failed me regularly. So I invested in the 359 - very 1st shot I used... See more
Company replied
I contacted PG regarding obtaining a head cover to the PG putter I had purchased. I lost the original on the course somewhere. I got a quick response from PG’s customer service. They asked me for a... See more
Company replied
Contact info
2637 E Atlantic Blvd #42821, 33062, Pompano Beach, United States
- support@performancegolf.com
- performancegolf.com
4.2
Great
3K reviews
Replied to 99% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I was a bit leery about the two fairway…
I was a bit leery about the two fairway woods after all of the hype but I was pleasantly surprised to find that the clubs are as promised. The customer service has been fantastic and everyone is so willing to make this purchase a positive experience. I look forward to enjoying my purchases.
7 April 2026
Unprompted review
Reply from Performance Golf
We know it can feel a little uncertain when there’s a lot of buzz around new clubs, so it’s great that they lived up to the promise for you. We’re especially glad our customer service team helped make the whole experience positive—that’s exactly the kind of support we want every golfer to feel.
Enjoy those fairway woods out on the course, and thank you for trusting Performance Golf. We’ll be cheering you on for many great rounds ahead!
I decided to buy the 357 and 359…
I decided to buy the 357 and 359 Fairway clubs. On January 28, I ordered each. Shortly thereafter, I received a discounted offer on the same clubs. I then canceled my initial order which was for $361. I bought the new clubs for $278. When I canceled the initial order, I was told that it had been shipped already. All I needed to do when I received the clubs was to send them back and I would have my $361 refunded. I am fairly satisfied with the clubs themselves. However, I have appealed to performance golf and have been promised my refund of $361 but it has not happened. I need to receive my refund before I can trust anything that performance golf promises.
28 January 2026
Unprompted review
Reply from Performance Golf
I hear your concern, and I want to make sure the situation is clear so you know exactly where things stand.
We received your returned 357 and 359 Fairway Woods back on January 16, and our team completed the inspection of all the clubs on February 2. By then, though, the chargeback with your bank had already been filed three days earlier. Because of that, the $361 is now under the bank’s review and on hold—we don’t have control over it while the chargeback stands.
Here’s the key part: if the chargeback remains in place, we can only issue the refund once we win the chargeback dispute and the bank sends the funds back to us.
Or if you withdraw the chargeback now and send us proof of that withdrawal, we can immediately process your refund by issuing a check while waiting for the money to return to us.
That one step—either waiting until we win the dispute or withdrawing it now—is what unlocks the refund. We’re ready to move quickly on our end as soon as we have that confirmation.
My product was delivered in super quick…
My product was delivered in super quick time........and the back up from the office asking you about it is exceptional with great customer service.
2 April 2026
Unprompted review
Reply from Performance Golf
We’re thrilled your order arrived so quickly and that our follow‑up felt helpful and genuine. Making sure you feel supported after your purchase is just as important to us as getting the product into your hands fast.
Thanks for sharing such kind words—it really motivates our team. Here’s to enjoying your new gear, and know we’re always here if you need anything down the road!
Customer Support
Customer support was amazing - no delays in responses and every response was clear and concise !
2 April 2026
Unprompted review
Reply from Performance Golf
We put a lot of heart into making sure every golfer feels supported, so knowing the responses came through quickly and clearly means the world. It’s like having a good caddie by your side—always ready, always steady. Thanks for sharing that with us; it really fuels our team’s passion to keep delivering that kind of experience.
Out of curiosity, have you had a chance to dive into the free training video that comes with your club yet? Many golfers tell us it’s where the magic really starts to click.
I am 70 and watched the 357 ads and…
I am 70 and watched the 357 ads and said why not. The club is great, I have hit it off the fairway, out of rough and sand. I love the ease and the way the ball comes off the face. I also thought the whole customer service was great from start to finish, and being in Canada, I was concerned. PG delivered on all counts. Thanks guys,
Johnny Bionic (two new knees)
10 March 2026
Unprompted review
Reply from Performance Golf
That’s fantastic — thank you for sharing your experience! I love hearing how the club has been reliable for you in so many situations, whether it’s fairway, rough, or even sand. The way you describe the ball coming off the face with ease really captures what makes it special. And it means a lot to know that the customer service side felt smooth and reassuring, especially with shipping to Canada. We’re thrilled it delivered on all counts for you.
It sounds like you’ve found a club that not only performs but also gives you confidence every time you pull it out of the bag — that’s exactly what we aim for.
Performance Golf is a terrific company
Performance Golf is a terrific company, with a very strong-capable staff!! For those looking for 'Game Improvement' (and who isn't!) you will do well to check out the offerings at Performance Golf. Satisfied me.
31 March 2026
Unprompted review
Reply from Performance Golf
That means a lot — thank you for saying that! We put a ton of care into making sure both our clubs and our team deliver the kind of support that helps golfers feel confident about improving their game. Hearing that you’re satisfied and recommending us to others is exactly why we do what we do.
It’s great knowing you see us as more than just equipment, but as a partner in your journey to play better and enjoy the game even more.
5 years and still going strong...
Ive been a member with Performance Golf for over 5 years now. Each pro and their advise keep me informed of new techniques and its a ever learning process. This has been a very small but high retun on investment for me. Thank you
31 March 2026
Unprompted review
Reply from Performance Golf
That’s incredible—thank you for sharing that with us! Five years is a huge milestone, and it means so much to know that the pros and their guidance have been a steady source of growth for you. Golf really is a lifelong learning journey, and hearing that the investment has paid off for you in such a rewarding way makes us proud. We’re grateful to have you as part of the Performance Golf family, and we can’t wait to keep bringing you new techniques and insights to help you enjoy the game even more.
Out of curiosity, is there a particular tip or technique from our pros that’s stuck with you the most over the years?
TOOK A COUPLE OF PICTURES AND SENT THEM…
TOOK A COUPLE OF PICTURES AND SENT THEM IN AND WITHIN HOURS GOT AN E MAIL ANMOTHER CLUB IS ON THE WAY,EXCELLENT CUSTOMER SERVICE.
1 April 2026
Unprompted review
Reply from Performance Golf
That’s exactly the kind of quick, responsive service we want you to feel. Glad the process was easy and communication clear. Can’t wait for you to enjoy that new club out on the course—it’s going to be a great addition to your bag!
Performance Golf is a predatory merchant…
Performance Golf is a predatory merchant. They are sneaky and conniving. They send you things you didn't order and charge you for them. They sign you up for their $299 video classes and also charge you a monthly fee without your knowledge, They are very deceptive and very good at it. When I discovered that they had signed me up without telling me, I disputed the charges with Discover Card. Discover Card waived all of their charges but then Performance Golf sent Discover card bogus, made up communications claiming that I had signed up for their @#%$ and that they did nothing wrong. Sadly, Discover Card believed them and charged me the $299 again. What a scam. Beware, Beware, I also plan to stop using my Discover Card.
1 April 2026
Unprompted review
Reply from Performance Golf
Doc. Thank you for sharing how you feel—we truly don’t intend for any of our members to ever feel this way. I want to reassure you that we’ve looked into the situation, and at this point we don’t see the chargeback amount collected from your bank and sent back to us. If you have proof of that transaction, we’d really appreciate it if you could share it with us. That way, we can review it carefully and help make sure the funds get back to you.
We value your trust and want to make this right, so any details you can provide will help us move forward together.
Very knowledgeable and helpful staff
20 March 2026
Unprompted review
Reply from Performance Golf
That’s wonderful feedback — thank you! We’re proud to have a team that’s not only knowledgeable but genuinely eager to help, so it’s great to hear that came through in your experience. It’s always a pleasure to support golfers like you, and we look forward to being here whenever you need us again.
Just excellent customer service!
The level of customer service is excellent - I have interacted for a number of years with PG, using their on-line courses, in-person coaching and golf equipment. Each time, I have dealt with a different employee and each time they have navigated the US/UK wrinkles to deliver their services with a minimum of fuss, a maximum of helpfulness and faultless customer service. And - my golf is getting better as a result! Definitely recommended.
31 March 2026
Unprompted review
Reply from Performance Golf
This is such a fantastic message — thank you for sharing it! We’re thrilled to know you’ve been with Performance Golf for years and that our courses, coaching, and equipment have all played a role in helping your game improve, so it’s wonderful to hear that each interaction has felt easy and helpful. Knowing your golf is getting better because of it is the best reward we could ask for. We’re grateful for your recommendation and even more grateful to have you as part of the Performance Golf family!
I never cease to be amazed by the…
I never cease to be amazed by the quality of Performance Golf. As one of Brixton’s first subscribers a decade ago I feel very fortunate to have seen Brixton develop the Company and its product on an annual basis.Performance Golf is undoubtedly the World’s No 1 Golf Coaching, and player development site. A particular aspect of the PG product that I am particularly impressed with is the quality of the support that is always offered to users by the whole Customer Care staff. I can genuinely say that I have never had cause to have a complaint about a single member of these staff!
31 March 2026
Unprompted review
Reply from Performance Golf
It’s amazing to hear you’ve been with Brixton and Performance Golf since the very beginning. Knowing you’ve watched the company grow year after year and still feel that same sense of quality and care means the world to us. We’re especially proud that our Customer Care team has consistently delivered the kind of support that leaves you without a single complaint — that’s exactly the standard we strive for every day.
Thank you for your loyalty and for calling us the world’s No. 1 in golf coaching and player development. Feedback like yours inspires us to keep raising the bar and helping golfers everywhere play their best. We’re so grateful to have you as part of the Performance Golf family!
The team at Performance Golf was very…
The team at Performance Golf was very helpful at resolving my issues. Quick response and timely feedback.
31 March 2026
Unprompted review
Reply from Performance Golf
Thank you for sharing! We’re so glad our team was able to jump in quickly and get everything resolved for you. Timely feedback and helpful support are exactly what we aim for, so it’s great to know that came through in your experience. We truly appreciate you being part of the Performance Golf family!
Performance Golf customer service is…
Performance Golf customer service is great. They have always gotten back to me in less than a an hour.
30 March 2026
Unprompted review
Reply from Performance Golf
Jim, that’s awesome feedback — thank you for sharing it! We put a lot of effort into making sure our customer service team is responsive and helpful, so hearing that you’ve consistently gotten replies in under an hour really means a lot.
It’s great knowing you feel supported whenever you reach out. That’s exactly the kind of experience we want every golfer to have with Performance Golf — quick answers, no hassle, and a team that’s genuinely here for you.
I’m 86 years old and the golf club did…
I’m 86 years old and the golf club did not suit my game…. The staff at Performance Golf were amazing….answered immediately … no waiting 24 hours …. The return was easy and the refund immediate. Five stars to the staff.
6 March 2026
Unprompted review
Reply from Performance Golf
That’s such a kind message — thank you for sharing it! I’m glad to hear that even though the club didn’t quite suit your game, our team was able to make the return process easy and get your refund handled right away.
It means a lot knowing you felt supported without any waiting around, and your five‑star shout‑out to the staff will definitely put a smile on their faces. We’ll keep working to make sure every golfer, at any age or stage, feels taken care of just like you did.
Amazing customer service
Amazing customer service! Very quick at answering questions via email. Great product warranty. Great all around. Thank you!
28 March 2026
Unprompted review
Reply from Performance Golf
That’s wonderful to hear, John— thank you for sharing that! Quick replies, solid warranties, and feeling supported all around are exactly what we want every golfer to experience with Performance Golf.
It means a lot knowing our customer service team has been there for you and that the product warranty gave you peace of mind. We’ll keep working hard to make sure every interaction feels just as smooth and reliable. Appreciate you being part of the Performance Golf family!
The 365 money back guarantee is for real.
One of the reasons I purchase courses from Performance Golf is because of their 365 day guarantee. Up to this point I have never had to invoke the guarantee, but I'm happy to report that Performance Golf 365 day guarantee is for real. I emailed them with my displeasure with a particular course asking for a refund. They offered to refund my money or let me choose 2 of their course, which basically is giving me one free, which I did take advantage of.
27 March 2026
Unprompted review
Reply from Performance Golf
That’s such a great story to share — thank you! I love how you pointed out the peace of mind that comes with the 365‑day guarantee. It’s one thing to say it, but another to actually stand behind it, and I’m glad you got to see firsthand that it’s for real.
The fact that you had the choice — full refund or swapping for two courses (basically getting one free) — shows exactly what we want: flexibility and fairness. I’m happy you took advantage of the extra courses, and I hope they bring you more value and enjoyment than the one that didn’t quite hit the mark.
It’s feedback like yours that keeps us motivated to make sure every golfer feels supported and confident in their purchase.
I purchased a SF1 a year ago and I…
I purchased a SF1 a year ago and I absolutely love it. This is why I purchased today the SF2,357 and the 359. I had a little trouble on the ordering of these clubs but the Support team emailed me back very quickly to help me solve the issue. I am very happy they got back to me right away. If these new clubs work as the SF1 I will be back to buy more and give my honest opinion of them.
27 March 2026
Unprompted review
Reply from Performance Golf
It’s great knowing you felt taken care of right away, and I can’t wait to hear how the new clubs perform compared to your SF1. If they deliver the same kind of results, I have a feeling you’ll be just as thrilled — and we’ll be looking forward to your honest feedback when you’ve had a chance to put them through their paces.
My sole purpose was to purchase the 357…
My sole purpose was to purchase the 357 Club and to try it out for my self. I did not intent to purchase the Companies online monthly support or classes, however I was charged for these. I had not even been able to try out my new club and I needed to go in in for knee replacement surgery. I discussed my situation with Performance Golf and they were kind enough to immediately refund the money I was charged for their support and classes in full. That is a definitely a Company with solid moral fibers. Thank you.
20 March 2026
Unprompted review
Reply from Performance Golf
Thank you so much for sharing your experience—it really speaks volumes. I’m glad we could take care of that refund quickly and ease some of the stress, especially with everything you’ve had going on with your knee surgery. We want every golfer to feel supported, not just with their clubs but in knowing we’ll always do the right thing.
Your words about “solid moral fibers” mean a lot to us, because that’s exactly the kind of company we strive to be. Wishing you a smooth recovery and plenty of good swings ahead when you’re back out on the course!
Reply from Performance Golf
We put a lot of care into making sure our products deliver real value, and it’s great knowing the fast shipping and fair pricing hit the mark for you. It’s feedback like yours that keeps us motivated to keep raising the bar.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.